DX Phone Number



 

Description

DX is the first and only alternative to Royal Mail. Secure Mail Services also have over 17 years experience as a best-practice industry leader in secure delivery.

DX Group Headquarters
DX1
IVER
DX Fax Number: 01753 631631
(If You are Unable to call 0844, please dial 01753 657 350)



Phone Number

Phone Hint
0844 371 3335* Review Needed Please Comment
 

Comments

 out of  based on 14 reviews.
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6/14/2017 DX - pretended to deliver but he didn't get out the
pretended to deliver but he didn't get out the van- I chased but he didn't stop

j Read More
1/17/2017 Disgusting service, DX driver drove past my home
Disgusting service, DX driver drove past my home with my bathroom items which my plumber is fitting today, I waived at him he didn't stop and now I have a text telling me you attempted to deliver today. Why lie I was standing at my front door, no attempt to deliver. I am reporting your company to trading standards, I have incurred extra costs as my plumber is now having to return for an extra day at a cost of £200.

Ann Read More
12/23/2016 DX - can it get any worse? driver drove away as I
can it get any worse? driver drove away as I approached gate note through door contacted company to see who had sent item was told they had a different address for item so how did he know at which address to leave card couldn't tell me who had sent item so don't know if it was perishable couldn't or wouldn't contact driver to see if he was still in vicinity next delivery slot some time on Wednesday 28 dec cant wait in all day so item returned to sender was it a Christmas present? cant tell without knowing who sent it I wonder how many fouled up delivery of Christmas presents they will have made or more likely not made,worse than poor! it would appear that they only know the number 1 for post codes containing multiple numbers/house names

terrierman Read More
11/21/2016 DX - Parcel over gate says the note. This during a bad
Parcel over gate says the note. This during a bad storm , NOT rang the doorbell . The parcel was finally found at the bottom of the garden more than 20 meters from the house soaking wet.
This is really bad form


Guy Read More
11/12/2016 DX - So far, so bad. I had a delivery note in my
So far, so bad. I had a delivery note in my mailbox on Thursday. Not unusual - I'm at work. On calling the telephone number I worked through options that were impracticable - I'm at work. When I went for the pick up option, I was offered an address in Edinburgh. I live 137-ish miles from Edinburgh. Their algorithm clearly doesn't get postcodes or intelligent action. So it's going to my workplace, to people who are not there to take care of my personal deliveries. And 9am - 5pm might not work, as the nature of our business means that it is possible that no one will be there from about 3:30pm. No tighter options available. I'm expecting an item of medical equipment. A spare, so I won't die but this is a monstrous hassle.
I'll talk to my supplier. Were I to be employing DX directly, they'd be out of a contract. Undoubtledly my worst experience yet, in the UK, of a delivery.

Alex Read More
9/8/2016 DX - Worst and disgusting service. No intimation over
Worst and disgusting service. No intimation over phone to collect. charging 7P for min call, are you earning cheap money. No one answers calls. disgusting disgusting disgusting

Roa Read More
8/31/2016 DX - Poor contact details still waiting 10 days for
Poor contact details still waiting 10 days for delivery what a set up be better sent by wells fargo stagecoach and
horses would have got here sooner and I will keep on singing the Kinks song of TIRED OF WAITNG FOR YOU


Woody Read More
7/26/2016 Dear DX. Do you know what was in my parcel? Or
Dear DX.
Do you know what was in my parcel? Or what was the other side of the gate over which your courier threw the parcel when we didn't respond quick enough to answer the door?
The answer is no.
If you were twice as good as you are already, you would be crap. But I do applaud your public spiritedness in finding employment for complete morons.

Ric Read More
4/28/2016 DX - What a disgusting service. No one answers phone.
What a disgusting service. No one answers phone. Waited in all day for delivery not to arrive. Took day off work. Wonder how I claim for days pay lost!!!!!!! You need to sort your system out.

jan Read More
4/19/2016 DX Secure delivered my passport to a stranger -
DX Secure delivered my passport to a stranger - not to my address or to any of my neighbours - then defrauded the signature by putting my name, and allowing the stranger to sign for it. No idea where my passport is now, but it was in an envelope with my address on it so thanks DX "secure", you've given someone everything they need to steal my identity, handed out my confidential documents to a stranger, defrauded the system in place to keep this from happening, and unless this is corrected immediately, will have also cost me my place at university in Australia, and the thousands of dollars I've already paid to enrol there. Then again, with all that free time I'll have not attending uni, I can focus on suing you. Swings and roundabouts.

Elle Read More
3/22/2016 DX - What kind of business are you, make an appointment
What kind of business are you, make an appointment for one of your couriers to come and collect passport for the following week, no show but you took my money quick enough. The amount of money your company must make from customers that are put on hold at 7p per min you would think you are able to get customer service about right. I would say your customer service needs a great deal of looking at, after all WE the customer are the ones paying your wages..............!


Debby Read More
12/2/2015 DX - How on earth am I expected to receive a delivery.
How on earth am I expected to receive a delivery. Can't take 4 hours off work. Are they going to hold on to my passport for ever?

Lynn Read More
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