EPPICard Phone Number



 

Description

EppiCard by Mastercard the easy and safe way to access your unemployment payments.With the EPPICard system, cardholders can purchase goods and services directly from retailers and even get cash back.

EPPI Card (MasterCard) Corporate Office Headquarters HQ
2000 Purchase Street
Purchase, NY 10577 U.S.A.
Telephone: 1-914-249-2000


Phone Number

PhoneHint
1-800-961-8423Wait through every prompt and do not hangup
 

Comments

 out of   based on 346 reviews.
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Date Rating Comment
11/2/2016 EPPICard - I am in Georgia and have done everything I know to
I am in Georgia and have done everything I know to do to get through and no one answers! I have received email saying money was put on card but no money and no way to get through to anyone! It just says goodbye and hangs up. How do we get a human?!

cynthiaRead More
9/24/2016 EPPICard - I did not get a live CSR using the silent method
I did not get a live CSR using the silent method here in Texas. I tried a dozen times!!!! NOTHING!!! I didn't receive my last automated deposit and I NEED to talk to a live representative to find out why. Here I am a week later and still no money deposited and no answer to why since I can't get ahold of anyone. Sooooo frustrating!!!

MichelleRead More
8/2/2016 EPPICard - I would like to speak to a real person!!! I keep
I would like to speak to a real person!!! I keep being told to call 877-829-4130, which I have called numerous times!
My card in a VISA through eppiecard NV unemployment. When I log in it tells me that my phone number is wrong, but It Is Not Wrong! The Tmobile is wrong and the email is wrong. I have changed them numerous times also but it keeps going back to the wrong information. The phone number is right!

CaroleRead More
5/16/2016 EPPICard - YOUR COMMENTS MADE THE DIFFERENCE! THANK YOU!!!
YOUR COMMENTS MADE THE DIFFERENCE! THANK YOU!!!

I haven't been able to activate my replacement card OR get a hold of a live voice, no matter how many times I tried. I had tried over an hour today, and COULD NOT GET A LIVE VOICE!!!! THERE IS NO OPTION TO GET A LIVE VOICE ON THE WEBSITE OR THE PHONE NUMBER ON THE BACK OF THE EPIC CARD. But, I did what several users suggested and DID NOT MAKE A SELECTION during the automated recording. After I think 10 times of her repeating to put in the card number, I was finally told to hold, while I was transferred to a customer service representative. His name was Tyler, and where he wasn't overly friendly, HE HELPED ME. He opened a tech support ticket, and walked me through to make sure I had the correct information to activate my card. I haven't been able to access the epic card money for weeks, so thank you for this website and sharing HOW TO GET THROUGH TO A LIVE CUSTOMER SERVICE AGENT. I am NOT!!!! loving the new web based "customer service" option, and I despise not being able to reach a live voice if I need help. No other "BANK" institution would succeed with such unprofessional policies.

Nothing like treating us so poorly, while being paid to do so.

CaliUserRead More
3/18/2016 EPPICard - I'm in Georgia, this is a child support card I'm
I'm in Georgia, this is a child support card I'm speaking of..obviously we count on this to provide for our children. In Georgia waiting through prints doesn't work, it says call back later and hangs up. I have missing money over a thousand from last year that is STILL unaccounted for. And charging per call to see if money is available is utterly ridiculous. THEN, tried setting up online banking. Which of course, no matter how many times I've tried, says I've entered incorrect user name or password. I will be contacting the BBB, writing the governor and commissioner. In addition, they clearly hold payments do they can gain interest on our kids money, while we're waiting. I want to speak to a live person, that can give me answers now! If anyone has suggestions, I'm grateful for the input.

AndreaRead More
1/8/2016 EPPICard - This system/company/bank is a sham. It makes
This system/company/bank is a sham. It makes trillions of dollars off of the ones that need it the most- the children! Its so sad the the US Government would allow this to happen. Funds come later and later, fees are outrageous, and last (but certainly not least) customer service is comical. I'm going to send complaint letters to anyone I can until we're heard. As a matter of fact, I'm going to be contacting my local news station as soon as I get all of my documents and proof together. I advise you all to do the same! We do not have to sit back and allow this to happen to ourselves!!!

AMHumphreysRead More
11/16/2015 EPPICard - I have been calling for 3 hours and no answer!
THIS RAGGEDY COMPANY, I BEEN CALLING FOR 3 HOURS NO ANSWER. THEY TOOK MONEY OF MY CARD REFUSE TO DISCUSS IT AND ITS ALWAYS SOME DUMMY TALKING ABOUT THEY THE FLLOE SUPERVISOR BUT THEY DONT HAVE A BOSS!

JAQUISHA WALLSRead More
10/26/2015 EPPICard - For ALABAMA: Call nternational Calls:
For ALABAMA: Call nternational Calls: 1-866-569-0417 listed on their site. I was able to talk someone and update address within 5 min. Company still sucks!!

SunnyRead More
9/30/2015 EPPICard - The customer service number 1-800-656-1347, sucks,
The customer service number 1-800-656-1347, sucks, which is the number that is on the back of my card!!!!. I have questions in reference to a transaction on my card. The prompt does not even give you a option to speak to a customer service representative. Soooo, exactly how am I supposed to ask questions if I have??????? The number above works, all the way until it comes to entering your card number, then it says that my card number is not valid, but I can call the number on my card and it will give me my balance and every thing
. I have had this account for years and I have NEVER had to call and ask any questions until now. I am highly pissed because money was taken off my card with out my permission and I cant even call and inquire about it. I will be looking into my money going else where. This is some bullllllll!!!!!!!!

MontezRead More
5/15/2015 EPPICard - EPPIC CARD COMPANY IS ONE OF THE WORSE SITUATIONS
EPPIC CARD COMPANY IS ONE OF THE WORSE SITUATIONS THAT COULD POSSIBLE HAPPEN TO ANYONE.THEY SHOULD NOT EXIST AT ALL. IT IS MERELY IMPOSSIBLE TO SPEAK TO ANYONE AT ANY FORGIVEN TIME. WHEN YOU CALL AND WAIT FOR THE OPERATOR IS THE ONLY WAY THAT YOU CAN RECEIVE ASSISTANCE! WHAT, SERIOUSLY. I WOULD NOT WANT TO WORK FOR A COMPANY LIKE THAT. I FINALLY REACHED VIRGINIA'S OPERATOR. (SWEET PERSONALITY INDEED), BUT GEORGIA'S SYSTEM IS NOT WORKING IN ORDER FOR ME TO LISTEN TO A LIVE VOICE, IT JUST SAYS...GOODBYE WITHOUT ASKING YOU TO WAIT FOR ASSISTANCE FROM A OPERATOR. THIS IS FRUSTRATING, AND I AM SICK AND TIRED OF IT.

NITARead More
5/4/2015 EPPICard - Trying the silent method
Trying the silent method now.......repeating......repeating.......repeating......repeating.....still haven't pushed a #.......repeating again now a "We are sorry we can not help you at this time, please call back.....goodbye". Well folks, staying on the line silent doesn't work here in GA! Funny to think that they actually offer to pay bills with the card! HA!!!!!!!!! You'd have late fees every month or heaven forbid an eviction notice since the money APPEARS on the account as of the 1st but yet no funds on the card as of the fourth late in the afternoon. Been two business days and two weekend days and nothing! Landlord's and utility companies are loving this card!! Going to have to open an account for Direct Deposit.....I'd suggest the same since the company is so fickle. GOOD LUCK :) Oh and P.S. (lol) Tried calling without entering card number or any other prompts, and with the card number and no luck HOWEVER: YOUR CARD GETS CHARGED EVERY TIME YOU ENTER YOUR CARD NUMBER! They consider it a balance inquiry. Just another great perk :) lol

RonilynnRead More
3/20/2015 EPPICard - THANK YOU ALL FOR YOUR POSTS. THE THIRD TIME I
THANK YOU ALL FOR YOUR POSTS. THE THIRD TIME I TRIED CALLING WAS THE CHARM! THANK GOD!!! I HAD TRIED CALLING TWICE ON MY OWN BEFORE I CAME ON HERE AND READ ALL OF THE POSTS. AFTER I READ YOUR POSTS, I CALLED THE NUMBER ON THE BACK OF MY CARD AND JUST LET THE AUTOMATED WOMAN GO THROUGH HER THING. I DID NOT PUSH ANYTHING AT ALL AND EVENTUALLY I WAS PUT THROUGH TO A REAL PERSON. NOW, THE WOMAN THAT I SPOKE WITH WAS NOT ABLE TO DO WHAT I WANTED, BUT SHE DID HAVE THE NAME AND PHONE NUMBER OF WHERE I NEEDED TO CALL TO GET DONE WHAT I NEEDED DONE, SO OFF I GO TO CALL THAT NUMBER. I'M PRAYING AND HOPING THAT NOT ONLY WILL I GET TO SPEAK WITH A REAL PERSON, BUT THAT THEY ARE ABLE TO HELP ME AS WELL. THIS IS ONE OF THE MOST IMPORTANT THINGS THAT I NEED TO DO TODAY, BUT IT'S NOT THE ONLY THING I NEED TO DO TODAY, SO I'M LOOKING TO GET THIS WRAPPED UP IN THE NEXT FEW MINUTES.


HOLLYRead More
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