Equifax Phone Number



Equifax is a credit reporting agency that provides credit information and reports.

Equifax Corporate Office Headquarters HQ
1550 Peachtree St. NW
Atlanta, GA 30309
Equifax Corporate Phone Number: 1-404-885-8000
1-800-203-7843 User Provided Phone Number for Equifax

Phone Number

1-866-640-2273Press 30 at each prompt, ignoring message.


 out of   based on 146 reviews.
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Date Rating Comment
9/27/2016 Equifax is a crook, and obviously their people
Equifax is a crook, and obviously their people receive commissions on the charges they have in place. This service should be provided FREE of CHARGE. This is an agency that operates on handling the public's important information of credit, and they play god with this, and don't operate in the best interest of the customer. I called to cancel before,and to respond that the dispute would go thru, and these damn fools, got the dispute problem resolved, but did not cancel as I had requested, resulting in my getting a $19.95 charge on my account. THESE ARE NOT REPUTABLE PEOPLE, AND SHOULD NOT HAVE THE RESPONSIBILITY OF OPERATING AN AGENCY WITH THIS TASK!!!!!!

9/17/2016 Equifax - Unfreezing has been impossible up to now.I have
Unfreezing has been impossible up to now.I have carefully attempted to follow their instructions to unfreeze my account. I have encountered every difficulty listed above. Internet and telephone as per their instructions. Repeated attempts only result in being dropped somewhere along the line.
Phone contact is impossible. I have successfully unfrozen my Credit Agency Freeze from the other two credit reporting agencies.
I have no idea what to do.

GerdRead More
6/3/2016 Equifax - Trying to freeze or unfreeze your credit online
Trying to freeze or unfreeze your credit online takes an act of congress to do so. In most attempts, one little glitch, wrong entry or something that Equifax doesn't think is OK will initiate a "send your request by snail mail" to freeze or unfreeze your credit, which is totally garbage. This is the 21st century and Equifax hasn't entered it yet it seems. Equifax should understand that everyday consumers, not just big business, value customer service and accessibility in doing things easily and efficiently online. Passwords and challenge questions would help a lot. If you can access someone by phone, a real person, then that seems to work better, but finding the right phone number on the Equifax website isn't easy.

DennisRead More
5/6/2016 Equifax - The worst experience ever... their digital service
The worst experience ever... their digital service is just as bad as the customer service. There is absolutely no way to get to a life person from the phone numbers listed online.
I applied on their website for credit freeze... The confirmation I received was saying... 'your request was submitted and 90 day alert was added'.. I didn't request a security alert. I requested a credit freeze.. Next day I received an email that 'My dispute is being processed'. I never entered a dispute.

Thanks to a reviewer I was able to get to a person after 40 min wait - Call 1-866-807-7461
I was given another number to talk to a person from the dispute department 888- 261- 9735
Good luck to all that try to contact Equifax

ANNRead More
4/10/2016 Equifax - This company should NOT be able to act as any
This company should NOT be able to act as any reliable source for a credit rating in order to get it they say you cannot be acknowledged on the computer even though the Experian and Trans Union found me with no problem.
They then demand you send in all tour vital information copies of your Social Security card, Drivers license, bill with address. Who would be so dumb as to do that? That is just asking for trouble as you do not know is working there and what will happen to this information. I am going to report them to the FTC for false credit reporting tactics. What a totally disgusting company.

MarieRead More
4/6/2016 Equifax - 4/6/16OMG had a horrible terrible experience
OMG had a horrible terrible experience with customer service twice. I went to a retail store to make a phone purchase. I forgot that yrs ago I placed a security freeze on personal information. As a result of this the retailer tried to assist by placing a call to Equifax. Able to provide answers to 99% of their questions, except for a prior address from 1988. I explained that I am disabled, don't get out often due to difficulties, but this was not sufficient for them to assist. They requested information be faxed to them and they provided me with a number for security fraud. Well I did what was requested later when arriving home only to discover that they gave me a number that was in correct simply bc I requested to speak with a supervisor bc they could not explain to me as to what additional information was needed. She placed me on hold for at least five minutes under the pretense they were seeking a supervisor to assist. I waited and waited only to be disconnected. Now somewhere out there my information is available to a stranger that has the potential to turn my life upside down. Not only was this in ethical but what kind of person can do this to another. I have not been able to sleep. How can something that should be so simple go so wrong. I have no clue what to do next or where this will lead. I'm sharing my experience with the hope that what has happened to me doesn't happen to anyone else. We have to ask ourselves what human being does this to another.

DebraRead More
2/22/2016 Equifax - Worst credit agency on the planet
Worst credit agency on the planet. Several times this company has combined my personal information and my credit with another person who has horrible credit/bankruptcy because we have similar names. Even after marrying and changing my last name, I receive her collection notices in my mailbox all the time. I've had numerous disputes with Equifax and nothing changes. No other credit agencies have this problem, why can't they get it right? And really, they want me to pay for a service to monitor my credit??? Never.

Call 1-866-807-7461 and ask for the consumer department for faster service. Good luck.

JenRead More
2/2/2016 Equifax - I called the customer service number to find out why I couldn't access my report
I called the customer service number to find out why I couldn't access my report online. I am not comfortable sending all that personal info thru the mail. The service rep took all my info and pulled up my report. Said he could find no reason for me not to be able to get it online but he would be glad to send it to me. I should receive it within 7-10 business days. Then he did his best to sell me on that $7.95/month deal. I declined but now am wondering if I actually was speaking to someone from Equifax or if my identity has been stolen. I guess I'll know for sure if I never receive that report.

MarleneRead More
1/15/2016 Equifax - By far the worst company ever. I sued them and
By far the worst company ever. I sued them and won. It's be three months since the settlement and they won't take my phones calls, won't unblock my credit, have hung-up on me and are destroying my credit. The next step is back to my lawyer. Stay far away from this company. Oh, they even blocked me on their website from making a dispute against them.

KarlRead More

10/23/2015 Equifax - Tried to dispute 3 things on my credit report.
Tried to dispute 3 things on my credit report. The security questions they asked were stupid. I answered all of them. With the correct answers. They said for me to fax my drivers license because my answers did not match
their information. Sure will (not)

SuzieRead More
10/1/2015 Equifax - im trying to refinance my home i would like to unfreeze my credit
I'm trying to refinance my home i would like to unfreeze my credit/ please can you do it A.S.A.P. SO MY BANK CAN KEEP GOING WITH THE PAPER WORK THANK YOU ILL WILL WAIT FOR YOUR RESPONSE

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