Exede Phone Number



 

Description

Exede delivers affordable, high speed Internet delivered to your home by the latest satellite technology. The service allows users to get internet access regardless of their location. Exede Customer Service Address<

Phone Number

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1-855-463-9333Press 0
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Comments

 out of   based on 19 reviews.
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Date Rating Comment
1/23/2017 Exede - I called cust svc on Fri 1-20-17 and spoke with
I called cust svc on Fri 1-20-17 and spoke with Austin, who finally hung up on me since he could not answer my questions. I then called back and spoke with Sonia who did the same thing. It appears this is company policy at Exede. I called a third time and reached Joanie. I insisted on speaking with a supervisor, and was finally transferred to Steven who, when I told him I had been hung up on twice, seemed unconcerned. My questions were eventually answered but it should NOT have taken 3 phone calls to accomplish this. No customer service skills at this company!

PaulaRead More
12/16/2016 For almost two years whenever I call Exede the
For almost two years whenever I call Exede the message says they are experiencing a high call volume, the wait time exceeds two minutes. So I am currently on hold now for 20 minutes with no idea if Exede will get to me today. This is not an unusual event, I have held for an hour before and then I just gave up. If the prompt for new customers or people wanting to know more about Exede the call is answered almost immediately. Today I need tech support, my service is going down several times a day, I have to rest and reboot to get it back.. However,coming to a solution that works with Exede is highly unlikely, from past experiences with customer service.

LeaRead More
11/26/2016 I am trying to determine my Exede anniversary
I am trying to determine my Exede anniversary date. I have called in numerous times only to hear a recording saying I bought my Exede service through a re-seller therefore Exede can not help me. This is untrue as I set my account up directly with Exede. Please correct your records and answer the above question.
thank you

Thomas (Tom)Read More
11/8/2016 Exede - How do I go about paying my monthly bill on the
How do I go about paying my monthly bill on the phone

RonaldRead More
10/3/2016 Exede - I have called all the ph # I have and can not for
I have called all the ph # I have and can not for the life of me too get anyone to answer the phones .
What is it I have to do.
carl
.



carlRead More
8/25/2016 Exede - It appears that their customer support works
It appears that their customer support works bankers hours.
Do they realize that people use the internet 24/7 ?
I can't reach them by phone lately. Have to wait. I usually give up after an hour or so.


ChubbyRead More
7/16/2016 Exede - sold us 30m service was installed and only got 10m
sold us 30m service was installed and only got 10m and 3 hrs later it speedtested at 400k called exede to cancel service the same day it was installed and they say we are stuck in a 2 yr contract or we can pay the cancelation fee. the law says you have 3 days to cancel any contract that you sign at your home but exceed says we don't qualify for that state law. The installer said we would get at least 10m at peak times and up to 30m off peak but I don't get but 2.2m at 10:00 pm. Do not buy this internet service it sucks just like the company does

chris Read More
7/16/2016 Exede - sold us 30m service was installed and only got 10m
sold us 30m service was installed and only got 10m and 3 hrs later it speedtested at 400k called exede to cancel service the same day it was installed and they say we are stuck in a 2 yr contract or we can pay the cancelation fee. the law says you have 3 days to cancel any contract that you sign at your home but exceed says we don't qualify for that state law. The installer said we would get at least 10m at peak times and up to 30m off peak but I don't get but 2.2m at 10:00 pm. Do not buy this internet service it sucks just like the company does

chris Read More
8/8/2015 Exede - i am a new customer,i was very excited on
i am a new customer,

i was very excited on getting new internet service. but what i found out today is very alarming s&d communications.. salvatore ciotola owner
what i found out, sal got ahold of there ckbook and took out moneys from 100.00 to 300.00as i found on sal he took my mony67.00 from my account to bad this company tomm iam going to my bankand mondYI AM CONTACTING RICHMOND BBB

cindyRead More
3/21/2015 Exede - I am Glender again almost 5 minutes ago
I am Glender again almost 5 minutes ago complaining about my phone device. All is Well the phone is ON the web just did not let me know....Customer Service asked me to check the phone said she saw that it was on. It was.

GlenderRead More
3/21/2015 Exede - Just got my phone service yesterday. Having a
Just got my phone service yesterday. Having a very very difficult time to activate !

Glender

GlenderRead More
2/3/2015 Exede - I have read some of the previous comments and do
I have read some of the previous comments and do not understand why anyone has a problem with customer service. I have always quickly reached a real person and my problems solved weather I had done something wrong or it was a device. They have even provided me with the cs # for the device that was found to be the problem. Thanks Anita !

SandyRead More
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