EZ Pass NJ Turnpike Phone Number



 

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EZ Pass NJ Turnpike Customer Service Telephone Number and Contact Information. Contact New Jersy EZ Pass Customer Support and Customer Service. Also please leave your feedback on your customer service experience below.


Phone Number

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1-888-288-6865Review Needed Please Comment
 

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 out of   based on 331 reviews.
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Date Rating Comment
9/6/2016 EZ Pass NJ Turnpike - EZ PASS -- WELL WELL WELL - YOUR EMPLOYEES I GUESS
EZ PASS -- WELL WELL WELL - YOUR EMPLOYEES I GUESS ARE STATE EMPLOYEES??? They frequently make big and careless mistakes - I feel overall they could careless and that they are doing me a favor????
THIS REALLY NEEDS TO CHANGE AS I SPEND APPROXIMATELY 400-600 DOLLARS A MONTH ON EZ-PASS - THE ENTIRE SYSTEM NEEDS TO BE OVERHAULLED - NEW PRESIDENT NEW EZ-PASS DIRECTOR - WHAT DO YOU THINK?????

LORRAINE RUSSELLRead More
1/15/2016 EZ Pass NJ Turnpike - Traveling north on 895 and my e- zpass states
Traveling north on 895 and my e- zpass states invalid. I call the service # 877 658 5919 and a person answers
with an accent that tells me to speak clearer. I thought this was still America, guess I am wrong. I give them my # and he comes back after two minutes to tell me he cannot help me call back in 24 hours. O f course I went ballistic and told him I have to use it in the am. His foreign response was well system is now updating maybe in 1 hour call back. It was purely obvious he had no intention of wanting to help at all. The state of New Jersey certainly deserves all the negative criticism it receives. Try employing people who actually want and need a job who can speak English as so we do not feel as refugees instead of proud Americans.

Bill Read More
10/13/2014 EZ Pass NJ Turnpike - It is crazy service, couldn't decide problem, no
It is crazy service, couldn't decide problem, no alive people.

andreiRead More
7/7/2014 EZ Pass NJ Turnpike - Is there somewhere to get a new easy pass tag. We
Is there somewhere to get a new easy pass tag. We are traveling and left our tag at home by mistake.

LoriRead More
4/1/2014 EZ Pass NJ Turnpike - You took $19.98 out of my checking account with
You took $19.98 out of my checking account with out telling me. I do not want Easy Pass amy more. Please send me back my money. thankyou judy hanks



judy hanksRead More
3/17/2014 How do I change my credit card with EZ Pass NJ Turnpike?
I received a notice that I need to change my credit card info. I cannot logon to my account since I cannot remember my password. You cannot send me a new password, since apparently you don't have my current email address. I cannot get thru on the "toll free line" since it tells me it's a non-working number. Just exactly how do you suggest I communicate with you to update the information you are seeking????

ruthRead More
2/23/2014 EZ Pass NJ Turnpike - Spent 20 minutes trying to talk to a real person
Spent 20 minutes trying to talk to a real person who would be the only person to answer my question. Never did get to talk to someone. If they are mad because they can't contact me but they have the correct e-mail address I think it's their problem,not mine.

BarryRead More
12/24/2013 EZ Pass NJ Turnpike - My company has 13-tractors, all with 3-axles and
My company has 13-tractors, all with 3-axles and registered heavy. Some are set up with EZ-Pass (NJ) as having 5-axles and others are set up with 3.The company typically bobtails a tractor to the pier(3-axles) and then gets a chassis with a container (Now a 5-axle combination).
Am I paying for 5-axles on units with 5-axle transponders even when bob-tailing? Am I best off setting up my entire fleet as 3-axle tractors and allowing the toll booth to make the adjustment? I have been told they would all require a type 527 tag if that is to happen(3-axle,10-wheels)

PaulRead More
12/2/2013 EZ Pass NJ Turnpike - what a mess, this greedy port authority doen't
what a mess, this greedy port authority doen't even has money to pay who answer your phone calls, I have been trying to contact this people because I have questions related to my EZpass, there's something that is not clear with my account but I haven;t been able to contact them , but they never forget to make the monthly charges to my debit account, my question is if the same way they charge is the same way they attend you with your questions

germanRead More
7/31/2013 EZ Pass NJ Turnpike - I have ez pass and was issued a ticket for not
I have ez pass and was issued a ticket for not paying a toll in Irvington going north on the parkway and when I was coming back south was issued a summons on the same day at the Irvington toll booths.i tried to call ez pass and get no response from someone who should be answering calls!! I get to talk to a machine.i cant get into my account because I don't remember the password! I sent them a check for the 2 dollars and 50 cents that I owe them for the tolls but they wanted 52.50 and 50.00 was for administration fees!where is the administration because no one is answering my calls!!I think im going to cancel ez pass and just pay when and if I use the roads they built with our tax money and make us pay to use them!

james mc brideRead More
7/18/2013 EZ Pass NJ Turnpike - I have attempted to dispute of unpaid EZ pass
I have attempted to dispute of unpaid EZ pass violation. I am from Maine. Have not even been in New Jersey. The license number that is supposed to be in violation of not paying the toll booth belongs to our boat. The vehicle that has twice now, gone without paying their toll belongs to a boxcar. Phone doesn't offer the correct choices and the internet doesn't as well. It is a nightmare to fix and no person to talk with. What a waste of time to try and straighten this matter out.

DianeRead More
3/23/2013 EZ Pass NJ Turnpike - I believe there is a lot of fraud and many
I believe there is a lot of fraud and many undeserved fines issued by the E-Zpass collection authority. I have been a victim of their faulty transponders and faulty equiptment, but their camera never malfunction. I now avoid the toll roads when ever possible and many of my friends and customers are doing the same.

Jimmy BRead More
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