Fagor Malaysia Phone Number



 

Description

Customer Service Contact Information For Fagor Malaysia

Phone Number

PhoneHint
603-3341-9966Press 0
 

Comments

 out of   based on 11 reviews.
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Date Rating Comment
6/11/2017 Fagor Malaysia - Don't buy Fagor. My dishwasher hose was leaking.
Don't buy Fagor. My dishwasher hose was leaking. Very difficult to schedule for an appointment and when the technician finally came after many calls and calm patience, he came and did a superficial job. He cut a piece of my garden hose and patched up the hose and charged me for the technical support rendered. I couldn't test out the repaired hose because the technician said the water supply to the dishwasher was turned off and he couldn't turn it on and suggest i get my plumber to take a look. Moreover, he said the repair is under warranty and I can get him to come back without charge if it is not fixed for good.

So I get my plumber in the next day to look at the water supply and found out the hose was leaking in more than one place. So I try to order the hose from Fagor and the telesupport staff first said she ordered for me then later told me no parts and then told me to just get one from outside and get my plumber to fix it.

This agony was over a year or two ago but with my experiences with Fagor technical support, i will never touch another Fagor product. The products themselves are pretty good value for money but the technical support sucks big time.

EvonneRead More
6/9/2017 Fagor Malaysia - Just found out about this website. I bought my
Just found out about this website. I bought my fagor. On 26/5/17 bought 5 items from their sale and its been 2weeks , i have yet to received my item. I called their customer service and all they can say is the transporter is still arranging on the routes .
I asked for the person incharge contact no , the answer given was no one is around .i was given the same answer when i ask if i want to cancel my purchase .Every time i called , the same person by the name of Hidayah answered. She promised to get back to me as soon as possible but no follow up given.
They need two weeks to make nessesary arrangement to be sent to my place around jalan Duta. Just imagine for someone who live around Bangi or seremban , i cant imagine how long they will take to sent it.
Its a shame for acompany which carry an international brand with a moto "DEVOTED TO YOU" is so messed up!

Mrs ZainiRead More
5/12/2017 Fagor Malaysia - Just found this website. Whoa...I am not alone.
Just found this website. Whoa...I am not alone. All that can be said had been said about Fagor .
No point of staying loyal, the product is...errr...so and so and the after sale service errr.... what after sale service ?
Looks like I would have to wait for "surat khabar lama" truck to dispose Fagor microwave oven. From past experience Japanese appliances simply deliver.... shouldn't have strayed away from the proven brands in the first place.

KoleRead More
3/19/2017 Fagor Malaysia - Lousy Service, 1st technician came late reschedule
Lousy Service, 1st technician came late reschedule another day then came without parts. Then customer service calls and inform that they need to take to oven back due to change parts. My question why? Technician has identify the default why can't it be change on-site?
Reluctantly agreed to have them take to for change of parts, informed customer service to ensure they arrive on-time. Guess what they skrew it up again 2pm pick they driver calls at 6pm and worst from a different location ETA 45min. Worst after sales service ever experienced....
Your service contract should be terminated for such bad service as Fagor is a reputable brand. Will never recommend to my friends!!!

AlfredRead More
1/5/2017 Fagor Malaysia - Been calling Fagor customer service since 28th
Been calling Fagor customer service since 28th December 2016 last year. Up to today still calling, no one pick up call. Only the phone machine is very polite to inform me to please hold. Getting very very annoyed!

JenniferRead More
1/4/2017 Fagor Malaysia - I called Fagor cust service. Appt was set tech to
I called Fagor cust service. Appt was set tech to come on Wed 4 jan 10am. Waited till 12:30 nobody came and nobody called. Called at 3:30pm the person picked up the ph lied to me that she called me and nobody picked up. She wanted to reschedule the appt to nx friday but cant confirm what time. Wasted my time and i hv already took time off from work. Now friday also to be confirmed tomorrow at unconfirmed time. Really upset with how Fagor service. Now i hv to re-apply leave but dont know they will come on friday or not!!

MuhamadRead More
12/19/2016 Fagor Malaysia - Saya ingin memberi kepujian atas teknikal servis
Saya ingin memberi kepujian atas teknikal servis staf kamu, En Nazrin yang bertugas di daerah petaling jaya / shah alam yang sudi membantu pelanggan dan juga kemahirannya. Saya berharap majikan Fagor Malaysia akan memberi galakan dan sokong an yang sepenuhnya kepada En Nazrin yang diberitahu sudah lama bekerja di Fagor Malaysia. Salam, Chris Khoo (pelanggan taat Fagor produk).

Chris KhooRead More
12/17/2016 Fagor Malaysia - Very disappointed with thier after sales
Very disappointed with thier after sales service.they didnt send anyone immediately n now waiting for months till a minor fuse part arrives.very poor service.

ShirleyRead More
7/13/2016 Fagor Malaysia - Very bad customer service..call so many time no
Very bad customer service..call so many time no body attend the call.
Please don't buy Fagor products

rajkumarRead More
6/23/2016 Fagor Malaysia - No once picks up. FAGOR to change name to Fu@%-OR
No once picks up. FAGOR to change name to Fu@%-OR


andrew Read More
8/17/2015 Fagor Malaysia - I'm not satisfied with the FAGOR technician.
I'm not satisfied with the FAGOR technician. They came to my house to repair my oven without any tools with them. They have to take the oven back to the office with them. (The oven repaired but the service was bad. The technicians seem didn't have skills to liaise with the problem.

DR ANISRead More
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