Fandango Phone Number



 

Description

Fandango is the ultimate movie website. You can find movie reviews, clips, information, bios, showtimes, and you can purchase movie tickets in advance.

Fandango Corporate Office Headquarters HQ<



Phone Number

PhoneHint
1-866-857-5191Review Needed Please Comment
 

Comments

 out of   based on 209 reviews.
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Date Rating Comment
1/2/2017 Fandango - Worst company ever. Couldn't buy tickets to movie
Worst company ever. Couldn't buy tickets to movie theatre I wanted after an hour of trying . Had same problem last year threw gift cards away. No responses
When called . Trying to return gift card to store where bought

SteveRead More
12/30/2016 Fandango - Worst customer service or shall I say none. Held
Worst customer service or shall I say none. Held for over 2 hours and sent 2emaila with no response. They double charged me and I can't get a refund!

LeslieRead More
12/27/2016 Fandango Customer service is ultimately non
Fandango Customer service is ultimately non existent ! They never answer or send you on a runaround, Have waisted more time trying to contact them than the product is worth. Never!

mikeRead More
7/27/2016 Fandango - Scam!!!!I bought my tickets for 7/27 @2:40pm but
Scam!!!!
I bought my tickets for 7/27 @2:40pm but made a mistake for 7/26 @2:40, while it was 2:30 pm at the time of purchase. I leave in Vancouver and tickets were bought for Bridgeport Plaza which would be 45 min drive, which I planned to head that way on 7/27.
FANDANGO WOULD NOT EXCHANGE!!
Fandango would not acknowledge the circumstances, the time of purchase or what so ever... TOTAL SCAM!!!

From now I rather to directly to the theater.. NO MORE FANDANGO!!! NO THANK YOU!!!!

GwenRead More
6/20/2016 Fandango - So terribly confusing! Customers service pathetic.
So terribly confusing! Customers service pathetic.

JerryRead More
5/16/2016 Fandango - This is the worse website. I have tried for 4 days
This is the worse website. I have tried for 4 days attempting to redeem a ticket using a gift card without success.

LeRead More
4/18/2016 Fandango - They need to invest money in their system. So they
They need to invest money in their system. So they can stop messing people up.

FrankRead More
3/9/2016 Fandango - I made a mistake ordering movie tickets on March
I made a mistake ordering movie tickets on March 3, 2016 and Fandango will not exchange or refund my money. I accidentally choose the wrong date and immediately called customer service when I saw what happened. Literally this was right after I made the purchase. I was told since I didn't call in two hours before the movie they could not do anything. I thought I was ordering tickets for Saturday's March 5, 2016 8pm movie for my friends and I placed the order at 7:30 on March 3, 20 16 but the date I selected was March 3 date not March 5. No kidding I didn't make the two hour window.
Anyone who has ever used a touch screen phone to text, search or order anything knows you sometimes select or type the wrong thing because your fingers are to big and the calibration on the phone is sensitive. So I made a mistake and tried to correct it immediately. I was told I wasn't going to get my money back and I couldn't change the date to when I needed the tickets. So Fandango made $50 off of me. An honest mistake and they profit from it.
I would understand if I was a customer that constantly did this asking for refunds or exchanges but I'm not. I have a VIP account with them so they can track and see I don't do this often or even use them that much. I would even understand if I had placed the order days ago and waited last minute to make an exchange or ask for a refund but I went to Fandango immediately after I made the mistake.
So if you accidentally order something incorrectly on Fandango and it isn't two hours before then they still make a profit off of your honest mistake. Fandango says the understand life happens, well I guess they don't understand you make mistakes in life. So that isn't a completely true statement.
I didn't even want a refund I just wanted to exchange the date of my tickets. Don't use Fandango they are just in it for money they don't care about their customers.

IdalysRead More
1/8/2016 I have had this fandango. Gift card for year and I
I have had this fandango. Gift card for year and I am still unable to use it will someon please help me

LisaRead More
1/2/2016 Another bad comment for Fandango too my money but no ticket
Another bad comment for these X$#! wipes....Took my ticket # but no confirmation so I'm out of a ticket, even though the site says there is a ticket for that seat.....

PaulRead More
12/30/2015 Fandango is pathetic - Read the reviews! Can't get help
you really are pathetic, I've read reviews of all the above and I 'm FURIOUS, ALL I WANT TO do is buy 2 tickets for a movie, and I can't get a live person, I have bought tickets before but NEED HELP!!!I m not able to complete using fandango gift card, my niece sent me nearly $100.00 worth of Fandango and I CANT GET ANY ASSISTANCE. my niece has two small children and she took money to buy me tickets, but iImight just as well do what I usually do spend my money. I have been on hold for 35 minutes, hung up and redialed and I'M NOW ON SECOND 35 minutes !!!! GIVE UP, IDON't want to waste any more time! I'm on a fixed income and movies are my only luxury, as sports, a concert is way out of wack! You need to redo your customer service.

sandyRead More
12/29/2015 Fandango - Aweful! My card was charged 3 times for one
Aweful! My card was charged 3 times for one purchase! Theives! And of course no one answered my call for customer service. Guess I'm out $100 for one movie ticket!

HeatherRead More
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