Frontier Communications Phone Number



 

Description

Frontier Communications is a television cable, phone and internet provider that serves mostly rural areas. Verizon has moved some customers in rural areas to Frontier Communications.

Former Verizon CUSTOMERS:
Are you a Former Verizon Customer in West Virginia?
Call 1-877-352-7011
Are you a Former Verizon Customer in another state?
Call 1-877-462-8188
Did you become a Frontier Customer before June 30, 2010?
Call 1-800-921-8101



Phone Number

Phone Hint
1-800-239-4430 Say Agent
 

Comments

 out of  based on 139 reviews.
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7/16/2017 Frontier Communications - Our phone has not operated in 27 days. The
Our phone has not operated in 27 days. The company is run by assholes who don't know a damn thing about costumer service. I hope they have relatives that are dying to know how it feels and that would be too good for them.

kevin Read More
7/12/2017 Frontier Communications - brian in repair gets a 10! great service
brian in repair gets a 10! great service

vicki Read More
7/6/2017 Frontier Communications - I have been waiting for tree weeks to get Frontier
I have been waiting for tree weeks to get Frontier to fix my phones. They are the worst to deal with.
They have opened and closed tickets with out ever coming to my house. They lie to me and hang up on me.
This is the worst phone company to deal with. I am hoping by the end of the year they may fix my phone.
I am looking into switching to a Verizon Wireless Home phone. This way I will not have to deal with Frontier anymore.

Yesterday they missed my appointment to fix my phone. The automated call said they would fix it next week.
That will be over a month without my phone service. What a great company..... NOT!

Verizon was awesome but Frontier took over the lines and now it is terrible.


Steve Read More
7/3/2017 Frontier Communications - I was having a hard time getting to myE-mail and
I was having a hard time getting to myE-mail and called for help.The tech took over my laptop and set it all up for me.He had the patience of Job. I am 85 years old,and not that bright on Hi Tech.Again thank you.You have a great tech . im sorry i forgot his name, but it was about 11.00 am. very truly yours Elton Landi

Elton Landi Read More
6/26/2017 Frontier Communications - My mother has LIFELINE. Her phones are not
My mother has LIFELINE. Her phones are not working.


TERESA Read More
5/29/2017 Frontier Communications - no stars phone and internet out 3 days with wife
no stars phone and internet out 3 days with wife with medical issues
no confirmation when tech had phone working not good service will
call to get these 3 days taken off my bill //////////////// but no better service i
don,t expect to much help //////////////// service sucks

david Read More
5/19/2017 Frontier Communications - Frontier is terrible. but where I live don't have
Frontier is terrible. but where I live don't have a lot of choices. Originally Frontier upsold me on faster internet, which they didn't even have in my area. It took them months to sort it out, in the meantime, the online class I paid for was useless because the class was over before Frontier could get wifi connected. Now I was trying to change my credit card number in my account and what is a simple procedure for all my other auto pay accounts was an exercise in frustration with Frontier and the customer service rep was trying to again sell me faster internet speeds that are not available in my area. ARRRRRFGH!!! Who is running this company?

mjk Read More
5/4/2017 Frontier Communications - We have been trying to get $15.61 from them after
We have been trying to get $15.61 from them after we closed our Aunt's account since Sept 2016. 11 calls, almost as many disconnects and still 5-4-17 nothing. Now they say it came on a city bank card. Never got one! So I have to settle the estate with my cash so we can be done with it after nearly 2 years.

joy Read More
4/24/2017 Frontier Communications - I'm surprised at so many negative comments. I have
I'm surprised at so many negative comments. I have had no trouble with my phone or computer DSL service and I've had Frontier like forever. (I'm 88 years old.) There have been communications re some billing questions, but I've received polite and helpful service. Guess I just lucked out considering above comments. Or maybe only negative ones are printed?
You want to talk poor customer service - try Duke Electric! Don't even get me started on that one.

Rosie Read More
4/22/2017 Frontier Communications - Extremely slow internet. When i call a repair tech
Extremely slow internet. When i call a repair tech the speed gets better for a few days and then goes down to almost dial up. They say that this is all they are allowed to do. I have been a customer for over 10 years and have paid my bill on time every month. Frontier is the only provider i can get in our area. I think that Frontier would appreciate us and give us better service. The service sucks. and I mean sucks. Not a good Company.

James Read More
2/25/2017 Frontier Communications - i do not have a dial tone
i do not have a dial tone

diane Martin Read More
1/26/2017 Frontier Communications - I have called and called almost every month to get
I have called and called almost every month to get our phone fixed. The company said it was fixed, for a couple days and then the noise is so bad you can't hear what any one is saying. They were to fix it again this week, no fix again.
I'm terminating Frontier.

grany Read More
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