Frontier Communications Phone Number



 

Description

Frontier Communications is a television cable, phone and internet provider that serves mostly rural areas. Verizon has moved some customers in rural areas to Frontier Communications.

Former Verizon CUSTOMERS:
Are you a Former Verizon Customer in West Virginia?
Call 1-877-352-7011
Are you a Former Verizon Customer in another state?
Call 1-877-462-8188
Did you become a Frontier Customer before June 30, 2010?
Call 1-800-921-8101



Phone Number

PhoneHint
1-800-239-4430Say Agent
 

Comments

 out of   based on 123 reviews.
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Date Rating Comment
11/2/2016 Frontier Communications - The worst service I have ever had from any company
The worst service I have ever had from any company in ALL areas, not just communications.
Is Frontier not capable of running this company? I had such excellent service prior to their takeover.

Marcia Read More
11/1/2016 Frontier Communications - I just called customer service as I didn't have
I just called customer service as I didn't have Internet, TV and phone from the last one week. The lady on the line was sooooo rude oh my God how they put such RUDE people to take care of their customers who already have suffered so much. Her name was Beuhal and when I said am going to complain she said ok, they are not going to fire me. I am shocked by her behavior. And I was on line and she hanged the phone. Frontier!! what a great customer service you're providing.




SaudaRead More
10/8/2016 Frontier Communications - This is the worst! Called last month to
This is the worst! Called last month to disconnect internet service because it didn't work after repeated calls and no show technical support.people. Modem installed by Frontier didn't work and sought out another service to connect to internet.then cancelled service by phone with Frontier. This month received bill charging us $150 for non functioning install on top of normal charges for cancelled service which, as it turns out, was never cancelled. Constant disconnects while talking to customer support, lies about changes to service and endless waits on phone are intolerable and very frustrating. This service is a bad joke on unsuspecting clients being bilked out of money through this company's incompetence.

PaulRead More
10/4/2016 Frontier Communications - totally SUCK!
totally SUCK!

DonnyRead More
10/4/2016 Frontier Communications - OMG I would never ever use this company. I don't
OMG I would never ever use this company. I don't have them thank God but, my in laws do & they r in there 80's & not well. They live near Toledo,Ohio
Here is the story it started on September 12th 2016, & we are now at Oct 4th 2016 NO HELP at ALL but, they say on we have a ticket on it. I understand u have a ticket you should have lots of tickets w/all the complaints we have told this company about. I personally have talked to people in Conn, Florida, Texas & Georiga OMG really & NO ONE in OHIO. Even have asked to speak to a supervisior & nothing mama we will get some out there to fix the problem.. DAMN LIARS this company is.

There landline is not useable at all. So much noise on the line no one can hear calling. Doctors office have to tried to call & can not get through. So DAMN SAD!!!! They have life alert that goes through the phone company & can't use it. I have used my phone & called them to let them know what going on w/Frontier. SAD!!!
They have life alert & can't use it. Number of people have tried to get Frontier out there to fix the lines NOTHING for almost a month. My father is now in the hospital & she had a stroke & needs the phone service
they are playing for each month. SAD Please people DON"T use this worthless company know as Frontier
I am today contracting a TV station to see if we can get any help there. This company does give a shit about service! Plus the State Attorney General Office but that will take some time, but at least the will investgate this Worthless company call "Frontier". Is mine opinion but, there phone records can back everything up with all the call ins & tickets they have done nothing w/ but put in the trash or what ever they do w/them
Thank you Deb

Debra NickelRead More
9/23/2016 Frontier Communications - THE ABSOLUTE W-O-R-S-T SERVICE OF "ANY" COMPANY
THE ABSOLUTE W-O-R-S-T SERVICE OF "ANY" COMPANY (NOT JUST A COMMUNICATION CO.). I SUFFERED THE INDIGNATION OF (2) 2 HOUR CALLS, PLUS A 45 MIN. CALL & AS I TYPE THIS, OVER 1 HOUR & WAITING. ..ALL TO GET AN EMAIL ACCOUNT.
IF YOU CAN GET ANOTHER PROVIDER DO SO IMMEDIATELY!!!!!!!!!!!


"DOC"Read More
9/23/2016 Frontier Communications - I am 91 yrs old, I have tried to call customer
I am 91 yrs old, I have tried to call customer service for help and have gotten offers I am not interested in and have not been able to get my question answered. At the moment, we have non published listing, which we would like removed. Could you possibly connect me with the right phone to call? Thank You, I HOPE

Vincent D. Christiano (Vince)Read More
9/19/2016 Frontier Communications - By far the worst phone service to get thru to
By far the worst phone service to get thru to discuss a simple request that I have ever experienced in trying to make a simple request for a list of TV stations on your service.
I requested to talk to a supervisor an was put on hold for 20 min. before hanging up. I am now thinking of changing my TV provider.

BudRead More
9/8/2016 Frontier Communications - if I cancel my internet do you send some out to
if I cancel my internet do you send some out to pick up the modium?
thank you


Glenn BolesRead More
9/7/2016 Frontier Communications - Bad Service mucho tiempo perdido en el telefone lo
Bad Service mucho tiempo perdido en el telefone lo siento vamos a cambiar de compañía My e. Mail

Eduardo CalderónRead More
9/2/2016 Frontier Communications - Verizon sold us out, Verizon had there issues, but
Verizon sold us out, Verizon had there issues, but Frontier is the
WORST ! company I have ever dealt with.


D.Read More
9/2/2016 Frontier Communications - If I could leave negative stars I would. Had cable
If I could leave negative stars I would. Had cable cut in August, lost all 3 things.(internet, tv, phone)
Told them needed phone for medical reasons. Repair man came next day. "fixed" problem, left WITHOUT
checking back to see if fixed. He said he knocked and no answer, When he came he rang the BELL!!!
had to wait 1 week cost me over 400 minutes and 1 week 2 people in hotel. Now Phone out again. Called twice
on hold for 10 min and 8 minutes. Said to hell with them

PaulRead More
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