GE Appliances Phone Number



 

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Customer Service Contact Information For GE Appliances

Phone Number

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1-800-626-2005Press 000.
 

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 out of   based on 114 reviews.
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Date Rating Comment
12/2/2016 GE Appliances - Just a general complaint, because reading the
Just a general complaint, because reading the reviews from others, I expect this to land in file 13 anyway. I own a house a do ok financially. So when I buy an appliance I don’t usually shop for the cheapest thing I can find, but the most reliable thing for the money. I have always thought GE was a good quality product for the money, and never took much stock in negative reviews. Thinking they were mostly the minority in most cases. I can assure you that I have never taken the time to write anything of this nature to another company, because I have never thought it was worth the time, nor do I have the time now.
But even I have reached my limit. In the past 3 years, I have had a dryer; a stove, a refrigerator, and now a microwave go down. (All GE appliances) You can say, well “Things ware out” yes, yes they do, but should they continue to do so only after at most a couple of years from purchase, there might be a problem with the product.
Like I said, I don’t expect anything, just another complaint for your throw away file. But sooner or later enough people will start to realize, GE might not be the appliance I want to spend my money on. It is the American way.
You know what the definition of crazy is?? Doing the same thing over and over again and expecting a different result.


ShaneRead More
10/13/2016 GE Appliances - I purchased a Range on Sept 9, 2016 from Famous
I purchased a Range on Sept 9, 2016 from Famous Tate in Tampa, FL. It was delivered on Sep 13th but I was not left an Appliance Manual. After complaining to Famous I was told by the Salesperson that I need to go online and ask GE for it because that's GE's policy.

Can I get a manual for my Range: Model # JB655SKISS
Serial # RG278478Q

Hope to hear from you soon.

Kenneth Kelly

KennethRead More
7/12/2016 GE Appliances - To whom it may concern: I purchased this G E dryer
To whom it may concern: I purchased this G E dryer Serial # ZD756319C, I understand it is out of warranty. But should the screws come completely out of the dryer on the inside and another screw is on its way out ?. The noise is what caught my attention so I immediately stopped the dryer That's a defect in your dryer, that should never happen ! I bought the dryer because i wanted matching appliances. There was nothing wrong with my older dryer a kenmore which I had for many years. I wish I had kept it.. Just to remind you I have already visited with one of your customer service Rep.and was told it was out of warranty.

Billie CavielRead More
6/12/2016 GE Appliances - I purchased 4 GE cafe appliances. After 3 weeks
I purchased 4 GE cafe appliances. After 3 weeks the dishwasjer which cost almost 1,500 stopped working. I didnt realize it wasnt working at first. I thought I didnt start it so a week passed before I realized it was completely not running - the lights went on but didnt was...I called GE and they sent a tech, they ordered parts.....here I am one month later - 3 techs have come to my home, several boxes of parts and no dishwasher...It worked for 3 weeks. GE offered to extend the warranty 6 months...thanks, I want a working dishwasher. I am shocked how awful this company is. I thought they were decent but I didnt pay attention to the reviews and I regret it now. The customer service has been awful. They leave no paperwork, no one takes any responsibility..this is a company yo stay away from. I have never experienced anything like this. I called them at 31 days from when I got the appliance so they will not replace it. I have spent countless hours on the phone, emails..all for a dishwasher. Never had issues with my Bosch and this was double the price. I regret ever buying a GE product. The worst customer service.

susanRead More
4/25/2016 GE Appliances - I just took delivery on a Energy Star compliant
I just took delivery on a Energy Star compliant refrigerator paying a premium price for it finding out the rebate program ceased. You own me $75
Ken

KenRead More
1/7/2016 GE Appliances - What a hypocritical company! They aspire to be a
What a hypocritical company! They aspire to be a Six Sigma company (extremely low defects), but yet pass on the worst quality, at a high price no less, in the appliance industry. It's no wonder that they've had a hard time spinning it off. CEO Jeff Immelt should be ashamed of himself!

GooseRead More
11/4/2015 GE Appliances - Repairman initial dispatch is rapid, but follow-up
Repairman initial dispatch is rapid, but follow-up appointments to install parts totally frustrating.
Parts promptly received, but GE DISPATCH CANCELLED installation appointment, stating that it was a 2 person job and only 1 tech was available AND earliest appointment would be in 4 days. Not a great accommodation, BUT ONE TECH ARRIVED and did the job after the 4 day wait. After tech left we discovered a NEW PROBLEM with the lower oven control knob ,the problem was introduced by the installation. Dispatch says earliest appointment possible is in 3 days, despite it being a safety issue caused by THEIR SERVICE! Consumer Advocate gets assigned, but it is just a call center that tries to placate customer with no ability to take action or expedite repair. You will have a lengthy Hold Period, followed by a confirmation that the original appointment is still the best they can offer. This is a GE Café Series electric stove that cost $2800.00!

MissmyoldstoveRead More
8/25/2015 GE Appliances Problems
GE Appliance; 2nd washer and dryer set, the washer is nothing but a problem from the computer board going out. now the whole inside needs to be replaced. GE is not a good as they make it out to be. 2nd set since 2007 to 2015. And no one wants to here about it, there willing to sell you another one. haha

karenRead More
7/11/2015 GE Appliances - GE is the worst. A revolving door of passing the
GE is the worst. A revolving door of passing the buck.. Worse than a grade school hockey game. For a week I have called every GE phone number on their web site and tghey are always sympathetic about the faulty new refridgerator I purchased from Lowes. They started the buck and 6 calls later AND NOTHING EVER DONE TO FIX THE FAULTY SEAL ON THE DOOR, Or replace the unit, CLEARLY A MANUFACTURING DEFECT,,, causing extreme ice build up in the freezer and constant running of the refer motor for 3 solid months. I want a new replacement the has been properly inspected for quality not a junker that will breakdown prematurely. that's what .I have,

db cooperRead More
6/19/2015 GE Appliances - we purchased a G.E. dryer very disappointed in the
we purchased a G.E. dryer very disappointed in the vent system , its lint goes on floor,in clothes ,its design is made poorly the vent lint catcher is located buy the door , its the worst G. E. dryer we have ever owned, we have only had it two months very disappointing could also become a fire hazert thankyou for reading this



David StarkelRead More
5/25/2015 GE Appliances - Bought a GE Profile refrigerator in 2005. Started
Bought a GE Profile refrigerator in 2005. Started having problems with large temperature fluctuations in the freezer about a year ago. I scheduled a repair with GE. The repair man came out and replaced the main board. The part was $82 and the labor was $160 for one hour's worth of work. I thought $160 for one hour was a little steep for a refrigerator that I didn't even get 10 years of service out of before I had to call the repair man.

BryanRead More
3/21/2015 GE Appliances - New G E washer recently purchased though Home
New G E washer recently purchased though Home Depot makes lots of noise, rips, tears and makes holes in my clothes. Very disappointed. Terrible appliance, badly manufactured. For the past two months, I have called several GE 800 numbers to report the situation, asking for help to service or replace the unit since it is under warranty to no avail. Store manager at Home Depot has been informed of the situation as well. Such a bad experience, never again. What happened to the quality of your product?

Jose BacelisRead More
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