GearBest Phone Number



 

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Customer Service Contact Information For GearBest.com

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 out of   based on 22 reviews.
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Date Rating Comment
5/1/2017 GearBest - ordered yaxis belt order # www1703121215363074
ordered yaxis belt order # www1703121215363074 over 45 days no response from customer service starting to believe company is scam

johnnyRead More
1/22/2017 GearBest - I ORDERED 15 WATCHES ON 2 ORDER #
I ORDERED 15 WATCHES ON 2 ORDER # W1612291848257069
# W1611180434497999
COULD YOU ADVISE ME ON THE SHIPPING STATUS OF MY ORDER.


patriciaRead More
1/20/2017 GearBest - I purchased 2 remote control cars that were
I purchased 2 remote control cars that were delivered 10 days ago. One of the items came loose in the box during shipping and arrived broken I immediately tried to contact the company through their website but it was not working, so I sent an email asking what was needed to return the broken item for a replacement
I only received an automated response telling me to check the return policy and to send photos.
To date I have sent photos 3 times through their email address and 4 times through their ticket system on their website.......each time I get the same automated response again asking for photos and a description of the problem
I am out of patience customer service does not exist
I bought 2 cars for my kids for Christmas and with only 1 working they cannot use them
terrible company to deal with.....never again

TomRead More
12/19/2016 GearBest - No package (over one month) no contact that works,
No package (over one month) no contact that works, I can't find anyway to find out anything at all. website looks good, but nothing is "hot", no live chat no phone number that indicates it is GEARBEST, just generic message, etc. I believe this is not a real company, and that my money has been stolen.

GrammieRead More
10/26/2016 GearBest - I had no problems with delivery or price from this
I had no problems with delivery or price from this company. I saved $30. on a $80.+ retail item, that made me very happy. It did take 3 weeks ,but it had been delivered FREE from the Netherlands !!! I only wish there was a contact # with a human to answer my questions ASAP.

CindyRead More
5/25/2016 GearBest - I guess some one is getting on E line to order
I guess some one is getting on E line to order some things and glad some one answered my question about telephone #s as I was never able to finone in two days looking. I could not get by place ordeer and was unable to find the reason why. Guess I don't need to order my stuff ,after all. THA

JohnRead More
5/9/2016 GearBest - I ordered 2 WiFi routers. the directions are in
I ordered 2 WiFi routers. the directions are in all chinese and I use english. Can't get ahold of anyone at GearBest.

daveRead More
4/7/2016 GearBest - I NEED HELP I HAVE LOST MY ORDER # MY EMAIL ADD.
I NEED HELP I HAVE LOST MY ORDER # MY EMAIL ADD. @ymail.com . I NEED A NEW PASSWORD.

garyRead More
4/6/2016 GearBest - Horrible company and customer service, just
Horrible company and customer service, just horrible. I ordered a brand new IPV 5 vape box mod and when I received it there was no power. I tried 3 different sets of batteries in it and still nothing. So I contact the company and let them know so I can get an exchange. They tell me oh well check your batteries, yea right. I have been vaping for years and know when a battery is charged. They finally give me options for an exchange or return of the item, but guess what. I have to pay out more money to get an exchange or receive a refund. So no matter what I choose I am the one screwed out of 60.00 for the box mod, and they want another 35.00 dollars for shipping it back and getting an exchange. Or I can pay 35.00 dollars and keep this broken one and they will send me another one. How ridiculous is that? What am I going to do with a broken box mod? Idiots should be sending me another one for free or paying for my shipping to send this broken one back so I can get my exchange. Horrible Company!!!!!!

hiRead More
3/24/2016 GearBest - Shenzhen, GuangDong, ChinaTel: +1 (917)
Shenzhen, GuangDong, China
Tel: +1 (917) 621-0925
[email protected]

DavidRead More
3/20/2016 GearBest - Simply DO NOT BUY FROM THESE CROOKS!! THEY ARE
Simply DO NOT BUY FROM THESE CROOKS!! THEY ARE SCAM ARTISTS!! My son spent all his birthday money on an RC Car that was junk after it took a month to arrive. He was heartbroken and the yoyo's at gearbest kept giving me a "canned response". I too am contacting my Credit Card company to claim fraud against this so called Company. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!

RyanRead More
3/14/2016 GearBest - I ordered a DZ09 SMART PHONE WATCH 3 weeks ago,
I ordered a DZ09 SMART PHONE WATCH 3 weeks ago, still have not received my product. Try calling keep getting answering service. Does anyone know how to get in contact with Gear Best's, Customer Service Department.

GeoRead More
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