GoBank Phone Number



 

Description

Customer Service Contact Information For GoBank. GoBank is a brand of Green Dot Bank, Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank. Walmart just announced a partnership to offer checking through GoBank.

GoBank
P.O. Box 1188
Monrovia, CA 91017

Phone Number

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Comments

 out of  based on 31 reviews.
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4/3/2017 GoBank - I put my direct deposit on this account. My debit
I put my direct deposit on this account. My debit card worked but then I lost my wallet.
I can not get through on phone, I can not reach a person or check my account. I was able to cancel the debit card but it made me accept that I had no irregular transactions! I DON"T KNOW I HAD LOST IT!
I couldn't get a balance.

Much of what happened to me was stupidity and bad luck but the point remains that if there were a customer service representative available I could have checked my balance and now I have no idea. I have to wait to get another card and I can;'t switch my direct deposit out of that bank until my Debit Express card is finally processed.

I have scheduled payments going through today the same day I cancelled the lost card, I should have the money in the account to cover them if no one abused my card, but if they did, than that means I will have bills bounce and get killed with overdraft fees. It's just such a bad experience, but losing a wallet generally is.

I had no problem with the card. I would say that it's a bad bank because there simply are times when you need to speak to someone>

GoBank is owned and operated by Greendot Bank and is supposed to be Walmart's pet banking project but I really think without proper customer service you can really get screwed.



David Read More
12/5/2016 I found a GObank Debit card in my yard
I found a GObank Debit card in my yard beside my electrical outlet. I was told, by neighbors, that a young man has been using it to charge his cell phone. The name on the card is: Jeremy. I have no idea how I can return this debit card the # on the card is: 1234. Ex. date:10/22. Please send me a phone number where I can reach him OR an address where I can mail this card to him.



Jean Anne Read More
10/11/2016 GoBank - While not easy I activated my card. Some lady said
While not easy I activated my card. Some lady said its cause her e mail was already in use. Create a new one just for banking etc or link them in ur smartphone so either will pop up when u have mail. People they are giving u routing and Accnt no.s too most all do not hence the 5 stars and can load at any WalMart register no fee. Peace.

dave Read More
8/22/2016 GoBank - Same problem-tried to get the card activated
Same problem-tried to get the card activated (thank god it was for minimum amount of $20!) and site replied that my email "was already in use"!!!??? SO, went to Green Dot since there was absolutely NO REAL CS OR TECH for this so-called company..to no avail-BUT I at least determined that they had an old account (Green Dot) that was "open" that I closed--SO-still no luck..left an angry message with Green Dot and said I would report the Company as a scam-got a phone call, but still have not connected (Time difference-I am in FL, they are in Cali)..sounds bad so far..will update if this changes. MOST frustrating is that there is NO REAL PERSON, Tech or otherwise that will answer ANY SORT OF phone number. Will file complaint with FCC and BBB about this so-called "bank". Suggest you all do the same. It's easy-just look up FCC, Complaint, Reports, Scams.

Sonja Read More
8/18/2016 GoBank - LOUSY NO SERVICE ALL AUTOMATONS ! FRAUD
LOUSY NO SERVICE ALL AUTOMATONS ! FRAUD XFERRED $3000 FROM MY BANK TO SOME CARD AT GOBANK HAVE REPORTED to my bank tried to inform gobank

R Read More
8/15/2016 Gobank is a crooked operation and I believe they
Gobank is a crooked operation and I believe they are hackers who steal peoples identity with these card's they are selling. Walmart and any other store that sell's these card's should be aware that they are helping these crook's rip people off.I'm stuck for 150.00 dollars right now. Gobank claims to be connected to Green dot, I don't know if that is true or not. I hope that everyone that has been taken advantage of will report this Gobank people to somebody, so we can put a stop to this crime.I believe they are hackers. Please report the crime against you. I don't care how small the amount.

allen Read More
8/6/2016 ive loaded my gobank card with 150.00 a can not
ive loaded my gobank card with 150.00 a can not get it activated an can not get ahold of no customer service number to talk to any one. i went back to walmart where i bought the card an they tell me theres nothing they can do i guess ill have to see what i can do about being robbed without a gun.

Randy Read More
7/18/2016 GoBank - the card sucks its been a week and card is still
the card sucks its been a week and card is still not activated,i bought it at walmart ,I took it back and walmart wont refund my money,i loaded the card 25.00 the card was 3.00 ,cant talk to any one ,I guess aclas action lawsuit or get a hold of ralph naders buddies

thomas schlink Read More
7/12/2016 GoBank - Pure garage will not let you set up account. no
Pure garage will not let you set up account. no live person to talk with. Place yo money there if you want to you been warn.........

angelo Read More
6/27/2016 GoBank - cant get my debit card activated need help
cant get my debit card activated need help

russell Read More
6/15/2016 GoBank - this card is a scam i am warning everbody to not
this card is a scam i am warning everbody to not use this card.zero stars they stole my money proabley some damm arab from overseas theres a reason there isnt a live person.everbody conplaine at walmart

tim Read More
6/4/2016 GoBank - this card sinks, I loaded money unto it and cant,
this card sinks, I loaded money unto it and cant, use my own money, i am wonding if this card big time scam. they dont even have live people to to talk too all they is stupied comp. voices.that keeps repeating it self, and telling you enter more numbers ect. so bewhare when buy this card. thanks me.

michael m Read More
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