Golds Gym Phone Number



Golds Gym Corporate Office Headquarters
125 E. John Carpenter Fwy, Ste. 1300
Irving, TX 75062
Corporate Phone Number: 1-214-574-4653
Fax Number: 1-214-296-5000

Phone Number

1-877-877-0343Review Needed Please Comment


 out of   based on 9 reviews.
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Date Rating Comment
6/16/2017 Golds Gym - Rory R. Cedar Park, TX 2 reviews 1.0
Rory R.
Cedar Park, TX

2 reviews

1.0 star rating


I signed up in November of 2016. Had emergency surgery on my hand a week later.
Talked with the manager Amber Denner, where I supplied required documentation - doctors note, including expected date of return for work and gym.
I called and canceled my membership January of this year after paying 3 months without a single workout.
Received another bill for February where I assumed 'auto billing' from my credit card was a banking error.
While listening as my bank called gold's gym 'customer service' - The women in C/S accused me of not canceling my membership, told me to go back up to gym and cancel again and hung up on my banker. He advised me to contact BBB and was in shock with her lack of customer service.
Today, I received another bill for February through April. Argh!
Actually, don't believe a word I say - Look at the managers 'Amber; 5 star input for herself and place of employment.
"I have heard the common bad reviews of our company and I encourage everyone to reach out to me by email"

Carolyn B.

Comment from Carolyn B. of Gold's Gym
Business Owner
4/28/2017 • Hi Rory, We sincerely apologize for the poor experience you had with our gym. We have brought this to the attention of the general manager, Adam McLeod, so he can look into this further. If you are still experiencing issues with billing, please reach out to our Customer Care team at [email protected] Thank you. Read less


RORYRead More
6/16/2017 Golds Gym -

5/30/2016 Golds gym could care less about it's clients. I
Golds gym could care less about it's clients. I have emailed every address I could find for Golds gym & have not received one response. There is a piece of equipment at the Golds Gym in East town mall, Knoxville tn that was approved for transfer to the Golds Gym on Chapman Hyw in Knoxville TN months ago, but because the general manger at the East town location has refused to take the monies to rent a truck for the transfer out of his budget the equipment has not yet & probably will never be transferred. The people that would benefit from this particular piece of equipment have to suffer because of a stubborn general manager. If I pay for the truck rental could the equipment be moved then ???? It's a poor excuse for a business !!!!!!!!!!!!!!!!!!!!!!!

Patricia unhappy clientRead More
10/30/2015 I love when Rafael at golds gym culver city trains
I love when Rafael at golds gym culver city trains me on weekends.
He Gives me a much better price than golds gym culver city:-)

JillRead More
8/25/2015 Golds Gym - Largo GOLD's the water fountains have hot water
I am a member at largo GOLD's and they have two water fountains, however, the water is extra hot. Please fix the situation.

barbershopRead More
7/27/2015 Golds Gym - Our local Gold's gym in Gungahlin - Australia,
Our local Gold's gym in Gungahlin - Australia, will not give us our $100 deposit we paid for the security tags. They're reasoning is because they are new owners!! Is there anything we can do, they refuse to pay it.

MichelleRead More
7/20/2015 Golds Gym - I would like to see Gold's Gyms in Truck Stops
Hi my name is Troy Budd I am an owner operator truck driver , And love to exercise , I've been driving for 15 yrs and gained a lot of weight the first 8 yrs and have slowly been working it off I weighed 260 was my max and I'm down to 160 wahoo !! It's been a long road , I just wish there was gyms in truck stops , I've been doing a lot of research on this subject for a while now and think it could go national I have a lot of good ideas that would make it possible , I just don't have the money or the means to do so , I know a big company who is willing to discuss a partnership across the U.S. Right now And I'm sure I could find more , I'm very passionate about putting gyms in truck stops , is there anything I can do to make that happen ? Troy

Troy Budd Read More
7/17/2015 Golds Gym - I have been a member at the McAllen Texas location
I have been a member at the McAllen Texas location on Dove Street for several months. I specifically joined for the spinning classes. The classes are great, however, the spinning room is unbearably hot. There are days when the temperature in the room is above 90 degrees. I have complained to the instructor several times and they have all assured me that they too have complained to management numerous times. Beside being uncomfortable, this is a real safety issue. There are a lot of elderly people in these classes and when a person gets their core temperature up that high exercising and then the heat in the room is leading to a recipe for disaster. there are 2 fans in the room, however, if your not directly in front of them they are of no help at all. I would suggest to putting in 6 ceiling fans if a larger AC unit is not possible. I am in the process of starting a petition for all the members to sign and publish it in the local newspaper if something is not done soon.

frank m scaliseRead More
1/10/2013 Golds Gym - Gold's Gym Customer Service Review 2013
Gold's Gym Customer Service Review 2013

My Comment to all the unhappy people who are unhappy. Let it go, and go find a gym that will serve. In my town, I can go to the rec center and pay $10.00 a month if I pay them $120 a year or $20 a month and no contract. They have all the best equipment and it's clean. I have used Gold's Gym twice since I signed up in 2011. The salesman was really good and I pay them. Their facility wasn't all that in Utah. It looked like another 24 hour Fitness. In California, their Gyms make you feel like you are working with the professionals and why I chose Gold's Gym. So, I would say to all of you - go find another gym that will give you what you want. So you say your company or you has signed on their dotted line already? And???? Go find another gym. I did and I bring in a very small income. Gr8 Advice: Just let it go and chalk it up as a lesson

AdviceRead More
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