Greyhound Phone Number



Greyhound Bus Lines is the largest intercity bus company in the USA.Greyhound is owned by First Group from Scotland.

Greyhound Corporate Office Headquarters HQ
350 North Saint Paul
Dallas, TX 75201

7 Days 24-7 Depending on Service

More Greyhound Contact Phone Numbers
Fare and schedule information: 1-800-231-2222
Baggage Claims: 1-214-849-6246
Assistance for customers with disabilities: 1-800-752-4841
TDD/TTY: 1-800-345-3109
International callers: 1-214-849-8100
Corporate Office: 1-214-849-8000
Customer Assistance: 1-214-849-8966
Driving Careers Jobs: 1-214-849-8000
Charter Sales: 1-800-454-2487
Commercial Services: 1-800-440-7712
Greyhound Package Express: 1-800-739-5020
Report Unsafe Driving: 1-800-723-3287

Phone Number

1-800-231-2222Press 26


 out of   based on 275 reviews.
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Date Rating Comment
9/25/2016 Greyhound - I bought a print at home ticket. Could not
I bought a print at home ticket. Could not retrieve the ticket. First I called customer service. They re-sent the ticket. Still cannot print it. Error it said. Sent an email. Still have not received a response. Greyhound sucks! I will never ride with them again. My business is going to the Bolt Bus.

EsmeRead More
7/22/2016 Greyhound - I am living in Montreal,Canada and I would like to
I am living in Montreal,Canada and I would like to make a trip to New York NY (round trip);instead of getting off at
Manhattan,I would like to get off at Queen Village and vice versa get on the bus at the same place for the come back.Is it possible

Renold JosephRead More
5/22/2016 Greyhound is the most incompetent company I have
Greyhound is the most incompetent company I have ever ever encountered! How they stay in business is a mystery to me. I would advise anyone to travel via greyhound for more than a 10hr trip.

kellyRead More

GYPSYRead More
3/7/2016 Greyhound - I'm very disappointed with the employees of this
I'm very disappointed with the employees of this company! I booked a long trip to Cleveland, Oh from Springfield, MA. Boy oh boy was I treated like crap! The drivers are always so angry and yelling at the passengers! The employees in the New York stations are a bunch of nasty and angry individuals it's incredible! Never again will I travel with Greyhound! The only person that greeted us with a smile was a luggage clerk!!! One person!!! ??

Leticia Read More
2/5/2016 Greyhound - I would appreciate some kind of notification if the piece of luggage has been recovered
I am adding this comment about the issue of not being able of finding a piece of luggage going from Ft Worth to San Antonio. I purchased a ticket to make a round trip to San Antonio. The luggage made it on the bus at the station in Ft Worth before I was able to get on the bus and left before I was even able to board the bus. Needless to say, I had to wait until the next day to be able to travel to San Antonio. I tried without success to find my piece of luggage. The ticket agent at the ticket counter in Ft Worth was of no help. All he wanted to do was make excuses. I really think he was not all capable of being able to handle the job that he was hired to be able to handle. He informed me that he had checked to see what the status was of the piece of luggage was. I really do not believe that he tried to find my luggage. I got on the bus and made my way to San Marcos where I made my exit and met my party to go on to San Antonio. The discussion was really heated. I decided at that time I was going to take some action against the Greyhound Bus Company. I started the action after I got back from San Antonio and this proved to be very unsuccessful. I have decided to let the issue go by the wayside for a while. Then all of a sudden I decided to try and see if I could find that luggage in the Lost and Found Department of the Greyhound Bus Company. The luggage is light Grey in color material and trimmed with orange piping. It should not be that difficult to locate in the area of the Lost and Found. I was told that it would be in that area. I would appreciate some kind of notification if the piece of luggage has been recovered.

ClarenceRead More
12/22/2015 Greyhound - Poor customer service and very misleading website
Poor customer service and very misleading website to use. Stay away as much as you can.

maggie122Read More
12/18/2015 Greyhound is unorganized and needs to get a better staff!
The lady had said our bus number once then start calling another bus so.we sat there for another 15 minutes waiting then went up to the desk in Nashville the guy said well she called it once and so he said oh well it's gone then he said it's not refundable do I said can we get on another he said yeah so that's what I had to do. Then I called up there after leaving they wouldn't answer it just played music. Greyhound it unorganized and needs to get a better staff!

KaeeRead More
12/1/2015 Greyhound was late to Indy. So we missed our
Greyhound was late to Indy. So we missed our connection to Cincy. But instead of having to wait until the next morning, the ticket lady got us a cab all the way to Cindy in time to catch our next bus. So thank you Mrs. Indy greyhound. I got to go back to Mizzu. To pick up my car in 2 days. But can anyone tell me why I have 5 different prices for this trip in the last 5 days.

rick ingramRead More
11/17/2015 We have taken our final trip with Greyhound
We have taken our final trip with Greyhound. We recently made a trip from Charlotte NC to Huntington WV. We went online to check prices and to see if the early bus still ran at 2:20 am, we were quoted a price of $256.00 for two senior citizens and yes the 2;20 bus was still running, we double checked to make sure everything was taken care and then went back online to book our fare. Not only did you charge us $365.30 for two seniors but this included a $10.00 fee of which you made no explanation of what this was for. What is going on with this company have you gotten so big that you do not care!!!. Well like I said we were supposed to leave at 2;20 did not leave until 3:35 I informed them at the station my husband required help on and off the bus, well they let us on first but no help, when we arrived at the first rest stop we were told we had 15 minutes due to being so late, the driver who was very rude jumped off the bus and hurried into McDonalds did not place step at the bottom and my husband almost fell if it had not been for another passenger, and upon returning to the bus the same thing no help from driver but passengers help. Of course we did not arrive into Huntington until 11:30 suppose to be there 10:10. We do not travel much but when we did we traveled with your company, like I said no more, I might add we could have taken Amtrak cheaper of which we will do from now as we look at you owe us the difference of $256 from the first quote to being charged $365.30, but we know as well as other people you are not that concerned I don't expect you to reply you people just do not take care of passengers. Thank You for the worst trip we have ever had. Not much better on the return trip, the old saying you learn from mistakes we learned the hard way on this one.

JackieRead More
11/16/2015 Greyhound - your new web site sucks the old one was very quick
your new web site sucks the old one was very quick and to the point I booked my trip on Amtrack

BOBRead More
11/5/2015 Greyhound - I had the rudest bus driver on 11/5/15 coming out
I had the rudest bus driver on 11/5/15 coming out off Baltimore at 5:15. First I want to start he sat out there for 45 minutes not getting of the bust to receive it's until 5:30. I'm first in line with my mom and my grandson. My mom shows ticket when comes to me ask my grandson age I say 2. He looks through his papers doesn't find what he's looking for, goes to bus. 30 people in line with us the whole time we are waiting to see what's the problem. He shoves a paper in my face and says reads this. The paper states 2-11 pay with gurdian up to 2 can ride for free. Ok! I'm like what you could've said something instead of having a attitude and just pushing a paper in my face. Thais man was so rude I lost my cool I said sh..I know I shouldn't said a bad word. I'm not lettin her on the bus go take that baby on the next one she's not getting on this bus. I will be the first one to admit it I shouldn't ve said the bad word. But that man I don't know if he was drinking had a bad night but he was the rudest driver I ever encountered with greyhound. I ride frequently with you. You can look me up, Danise Reid. If you could can you please have a word with this driver or make sure he is ok, never saw such rudeness dealing with greyhound. Thank you (609)742-3685

DaniseRead More
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