Groupon Phone Number



 

Description


GrouponĀ® Customer Service Phone Number:

1-888-664-4482

Groupon is the internet coupon site for local deals. Once a certain amount of people purchase the Groupon, the deal is active.

Groupon Corporate
Address:
600 W Chicago Ave. Suite 620
Chicago, IL 60654

Hours
Sunday, 8 a.m. - 7 p.m. (CT).

More Phone Numbers
Tech Support: 1-877-788-7858
Corporate Number: 1-312-676-5773
Customer Care: 1-888-664-4482

Phone Number

Phone Hint
1-877-788-7858 Review Needed Please Comment
 

Comments

 out of  based on 833 reviews.
Sort by:  NewestMost ViewedOldest
4/21/2017 Groupon - Customer service is the WORST ever. i purchased 2
Customer service is the WORST ever. i purchased 2 orders for the Xotic driving expeerience for my grandson's 18th birthday. Groupon took 2 payments of $159/each from PayPal but only sent me ONE confirmation. I can't speak to a live person, they don't answer emails. The orders don't show up in my history. I will NEVER buy anything through Groupon again. - EVER.

Betty Read More
4/21/2017 Groupon - I wouldn't even display a customer service option
I wouldn't even display a customer service option if I operated your company. There is no customer service!!
I first tried to use your online approach to clarify a question I had with something I booked but the agent I finally got through to on your chat line couldn't spell or put a sentence together - I literally could not make out what he was writing. When I tried to ask him to try and explain it to me, he disconnected me.
I have nothing further to say as you already know the quality of your service. I will definitely think twice before making any further purchases with groupon.

I finally found a phone contact for your customer service and spoke with a young lady, she could barely speak English and had great difficulty trying to communicate with her. I truly have given-up on this program.

Barbara Read More
4/13/2017 Groupon - I clicked on a getaway and tried too get to the
I clicked on a getaway and tried too get to the screen where i could put in my promo code and it automatically purchased the getaway. I do not want the getaway and i want you to cancel it asap.

claire Read More
4/4/2017 The customer service department for Groupon is
The customer service department for Groupon is HORRIBLE!!!!! It takes forever to get anywhere with the reps and getting a supervisor on the phone is like pulling teeth. This really makes you not want to use Groupon in the future because if you need to call them to resolve an issue you are out of luck and money!!!!!! Think twice people about purchasing from Groupon because they become very uncooperative once they have taken your money. At least when you shop in the stores you deal with a live person and you get customer service when problems arise.

Daria Read More
4/4/2017 Groupon - This is the WORST customer-no-service I have EVER
This is the WORST customer-no-service I have EVER encountered!!!!
Booked a trip for whale watching, which was cancelled by the tour operator.
Am trying to get a refund, no luck so far.
Have dealt with Groupons brainless people by phone and e-mail, but have not encountered
any intelligent life so far. They must graduate their people in STUPIDITY 101!!!
My blood pressure is going thru the roof

HELP HELP HELP

Mike Read More
1/31/2017 Groupon - purchased 2 coupons, cafe not open, unable to use,
purchased 2 coupons, cafe not open, unable to use, cannot reach cust svc. for refund

Sandy Read More
1/27/2017 I made a couple of Groupon purchases a few years
I made a couple of Groupon purchases a few years ago with no problem. After a hiatus I resubscribed last week. Now I receive "discount codes" which the website will not accept. i actually spoke to real person by using
888-664-8882 and she offered to give me today's discount of 10.00 by placing this amount in my "Groupon box".
She told me that I cannot get this amount deducted from my credit card, so I must pay the full price of the deal. So I suppose that I must wait to see if another deal ever tempts me and then hope that I am able to use this credit note, which really fraudulent as I was supposed to receive $$$ off the original purchase. No wonder this
company has grown so large - they are taking interest free loans from their customers and using the cash towards their own ends. I shall cancel this purchase again and block Groupon from my email list. What a ripoff organization they are/ BUYER BEWARE!

shekky Read More
12/28/2016 Groupon: Horrible service. Worst ever. Terrible.
Groupon: Horrible service. Worst ever. Terrible. Awful. Bad. Stinks. Horrid.

Donna Read More
12/25/2016 Groupon - Ordered a psychic reading. It was a scam. And
Ordered a psychic reading. It was a scam. And Groupon Customer service credited my friend's accounts and not mine. Won't give me a reason why. They told me to gift the scam to someone else???!!!!

kelly Read More
12/22/2016 I have purchased a lot of stuff from Groupon but
I have purchased a lot of stuff from Groupon but this last order and no customer service has put me in a situation where I will never buy anything else from Groupon iam removing your app from my phone and never call again no customer support

Ron Read More
12/19/2016 Groupon - Probably the worst customer service I have come
Probably the worst customer service I have come accross. There was some issue with their service accepting my card and when I inquired through email to resolve the issue ( which is not with my card) I received the following threatening email:
For the safety and security of Groupon, we often review accounts for potential risks. Upon reviewing your account, we encountered a violation of our Terms of Service and closed the account. This decision cannot be appealed.

Please discontinue use of our website and our services immediately and note that we are preserving all rights to pursue further action -- should it be necessary -- to preserve the integrity of our program and the best interests of our company.

Erica
Account Specialist
Groupon Inc.






John Read More
12/15/2016 Groupon - Ordered a ring on Dec 3, 2016 it came in the mail
Ordered a ring on Dec 3, 2016 it came in the mail on December 13, 2016, guess what? they sent the wrong size and now the only thing they can do is send me a return label and refund my money! As if an apology will replace an item I purchased for Christmas, now I have to replace the item from somewhere else. And I won't even get a refund for at least 2 weeks or more! Way to go Groupon, while your CEO is comfy in Chicago, I made 3 phone calls to customer service and wound up in the Philippines each time and they say they can't transfer me to speak with someone in the USA! Any American customer should have the choice to speak with an agent in the USA! I will never order from Groupon again! I work in Customer Service, and their condescending apology is worthless! Lousy way to take care of customers. And I will tell all my friends to not buy from Groupon!

Disappointed Dissatisfied No Longer a Customer Read More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):

Date Rating Comment