GTL Phone Number



 

Description

Customer Service Contact Information For GTL

Phone Number

PhoneHint
1-866-230-7761Press 0
 

Comments

 out of   based on 18 reviews.
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Date Rating Comment
11/29/2016 GTL - Called on a Wednesday to get the country jail
Called on a Wednesday to get the country jail number unblocked. They said it would be done within 24-48 hours it has been 6'days and i have had no phone calls. My boyfriend calla me twice a day and tells me every time he writes me that its a invalid phone number. Sick and tires of not getting my phone calls after i put money on my account almost a month ago. Took 8 different people to tell me that the number was blocked.

ashleyRead More
5/13/2016 GTL - Scammed me
Scammed me

NatashaRead More
5/5/2016 GTL - My son Kenneth Raybourne inmate # A721190 . The
My son Kenneth Raybourne inmate # A721190 . The 29.99 was supposed to go on his phone.. His mother is very ill and she is on her death bed and this was the only money she had and he didn't receive any of it.... Can you please make sure you put it on his phone ... This is urgent!!!

Denise Odom Read More
3/21/2016 GTL - Hey people. Ask immediately for a supervisor. They
Hey people. Ask immediately for a supervisor. They will give the fee back to you. The supervisors told me that there is NO feel. Don't fall for it. I think the customer service pockets the fee. I had gotten every fee back since I've signed up with GTL. Plus, just call and reload on your account by auto service. That's what I do. I've been doing this for years. Just ask for a supervisor. Hope this helps.

roze albinaRead More
2/21/2016 GTL - I agree this is bs. the sobs took my money too
I agree this is bs. the sobs took my money too and no minutes. no way to get anyone on the phone. wont happen again

tjRead More
2/19/2016 GTL - I absolutely hate this service!!! They are pieces
I absolutely hate this service!!! They are pieces of trash.My calls went from 1.58 to 4,now 6 something this mess is ridiculous i HATE that I'm even going though this trash now I'm being robbed like really?? This company is a scam.I feel like the more i call to complain the more they boost my rates stpd forgein ppl can't even speak English.

NoraRead More
2/4/2016 I have used GTL, connectnetwork. com for over a
I have used GTL, connectnetwork. com for over a year now. I have 4 different cards registered on the account to cover 1 offender line, 2 land lines and a cell phone. I used 1 nine days ago for a commissary fund and now all are being declined. Trying to get a customer service person is almost impossible and when I did receive one she told me they were being denied on their end but she didn't know why and that was the end of her explanation. She gave me a phone number to try and add funds via phone and it wasn't even the state that I needed.

CindyRead More
12/29/2015 GTL - its horrible that they can profit off the love we have for our incarcerated family
its horrible that they can profit off the love we have for our incarcerated family and friends. its also illegal but they profit because they can. why are the rates so much higher then the average phone service. someone needs to put a stop to this maddness

lainiRead More
12/16/2015 GTL - Everytime I put money on my account the next day 0
Everytime I put money on my account the next day my balance says zero. Even if I don't get calls from my relative.

HotmadRead More
11/27/2015 GTL - took my money from my debit but charge was declined
Damn this is crazy they took my money from my debit account but said the card was decliened but its bs cuz i had just goten paid n had over 1200 in my acct so how it's gona say that !!? I call my bank they say they approved the amounts the four times i did the so-called denied-transactions my stupid ass kept trying thinking it was just a computer error, but now they did that shit to take my money n then not give me my phone time. Another funny thing is they ask for ur 3digit security code in back the card n its like why if they run it as credit they shouldn't need it. We are at their feet cuz we got our loved ones in the system n on top of all the money we spend to support them we get ripped off. I was tripping thinking someone was tapping into my phone n dropping my calls with him so we won't talk then he would not call back saying the phone would not let the call thru i was thinking yeah right u calling some side whore! I feel bad cuz i heard another guy get his call blocked cuz his lady thought the same thing n i heard him telling my man it won't let my call thru. Needless to say i felt like an A/H*%+ oh yeah our calls still get dropped every day just so he calls back they got us by our a$$!!

CherrybombmRead More
6/2/2015 GTL - When I put $25.00 on my account for my husband to
When I put $25.00 on my account for my husband to call me, it says my balance is like $16.00 ????
Is there a fee to put money on over the phone? what a scam this is. half the time he has to call me 2 or 3 times because as soon as I hit 0 to accept the call the line goes dead.

TrishRead More
5/15/2015 GTL - my phone or her moms dont work when she calls so i
my phone or her moms dont work when she calls so i had money transfered to my cell nevver go there been a week

johnRead More
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