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H&R Block Advisors

 

Telephone Number

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866-295-7912 Press 3; at prompt press 2. No voice mail after hours.
 
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Comments

Date Comment
7/20/2010 Had to do a 1040X. Saved to pdf file for later use and sending to son. Sent to son, but, you guessed it! 1040X was not included in the pdf file. Have used h&r for several years. since being bought out, they are terrible. It was 1 problem after another with them this year. H&R Awful, Terrible, Incompetent, incomplete, etc etc etc.
Karen
7/12/2010 I dropped my taxes for a condo-assoc in march. I got them back today july 12th and they aren't the forms i asked him to do. I called them for help and they assured me they can do what i asked. I had to call weekly and daily and he always said tomorrow. I finally just asked for my paper work today. he hand wrote envelopes and they weren't even done or what i asked for. This was the worst experience. I suggest going elsewhere.The worst part is i can find no one to email directly at H&R to complain. so i am venting here.
Deb
7/7/2010 HR BLOCK SUCKS!!! they messed up my taxes, and told me to keep the check that I actually owed, then when trying to "fanaggle" my return so i wouldnt have to pay it, the rep quit answering my phone calls and would not talk to me, then the district manager tried to fax in the "fixed" return several times, over 4 mths (all the while the state wiped out our bank account b.c of a lien) and we still owe- he isnt taking my calls- and THEY LIED ON THE RETURN. IT WAS COMPLETELY INVALID!! I paid for piece of mind and i will have it. I am not paying a dime until they agree to pay me back!! And a very nice lady called from client services to try to fix it but gave me a PHONY number to call her back on! and Now they say that dept isnt even listed to the 1800 people! UGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH I have already contacted a lawyer. DO NOT USE HR BLOCK!!!!
PISSED OFF
6/7/2010 I was recently told that when the NYS Tax Dept goes through to check for mistakes, H&R Block tops the list for errors. This is no surprise based on my recent experience. Never again.
Theresa
6/4/2010 Yes I have used H&R block for the past 3 years and will not ever again. When you need them to ask a question after tax season has ended they are know where to be found and the customer service says they cant answer any questions about your taxes.
Trent
5/29/2010 h and r block rocks
lisa
5/28/2010 I have had the WORST experience with H&R Block and the fact that I paid over 300 to have them done and have had to hunt them down and pester them for them to even do their job is beyond rediculous! You can't even find the customer service information online anywhere that ALONE should speak VOLUMES! I will never in my life reccomend H&R Block and in fact will spend my time advocating AGAINST them because of everything they have put me through!
Nickee
5/15/2010 I'm sorry about that.
brandy
4/16/2010 The number above is wrong. The correct number for tax prep customer service is 800 472-5625. I have a great preparer who works for H&R Block so I have been lucky--they've done my taxes for over 15 years. Recently, however, I needed a notarized statement from my tax preparer and it turned into a nightmare--I trekked all over the place and they were incompetent and offered no customer service.
Cece
3/24/2010 A "Tax Professional" at HR Block prepared my taxes and I ended up doing an amendment few months down the road. They are incompetent. I spoke with the District Manager Robert, literally showed me no concern or interest in coming up with a solution whatsoever. I was told they hire anyone to do these taxes and they pay them 8.50 HR. They give them a brief training session "HR Block Tax Course" and then they offer them a position as a tax professional. Pretty much, its just a typical guy preparing your taxes.
Samuel Wright
3/10/2010 Who ever reads this letter please never ever ever go to H&R Block, they are the biggest scam artists in the country. If you take your taxes to two different offices you will be charged different rates if the preparer thinks they can get away with it. i did not make a great deal of money in 09, but it cost me almost $400.00 to get my taxes done. I will never ever ever ever ever ever GO TO HOARD & RAPE BLOCK again.
Jeff Jacobson
2/10/2010 There customer service sucks dpmt understand egish the are the absolute worst
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