Hertz Phone Number



 

Description

Hertz is the largest US car rental agency. Hertz rents cars, trucks, vans, and high end cars.

Hertz Corporate Office Headquarters HQ<

Phone Number

PhoneHint
1-800-654-3131Direct to human.
 

Comments

 out of   based on 79 reviews.
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Date Rating Comment
7/7/2016 Hertz - My car rental was supposed to be $25 a day. when I
My car rental was supposed to be $25 a day. when I went to pick it up the next day,they charged me 133. 51. They are committing fraud and it looks like they are ripping off a lot of people as well! I spoke with Bruno the manager in San Diego. He assured me that my credit card would be credited for the correct amount. However I just spoke with my credit card company and they said that nothing has been credited. I am very upset. I am still hoping...

ChristinaRead More
5/10/2016 Hertz - Rent using my Gold president circle card what to
Rent using my Gold president circle card what to get me nothing. We waited and waited for service people don't really care I showed him my car they kind a like a big deal didn't give a shit on my return I had to go looking for people so I can get to the airport flight for people there like make me wait and then I had a wait for shuttle the guides the shuttle driver was behind a desk president circle card to me now is this extra weight it's going to the trash. Last time I rent from Hertz better to deal on Expedia

VinceRead More
5/10/2016 Hertz - Rent using my Gold president circle card what to
Rent using my Gold president circle card what to get me nothing. We waited and waited for service people don't really care I showed him my car they kind a like a big deal didn't give a shit on my return I had to go looking for people so I can get to the airport flight for people there like make me wait and then I had a wait for shuttle the guides the shuttle driver was behind a desk president circle card to me now is this extra weight it's going to the trash. Last time I rent from Hertz better to deal on Expedia

VinceRead More
4/18/2016 Hertz - I rented with Hotwire Sales Final on credit card,
I rented with Hotwire Sales Final on credit card, 3/23. When picking up car at Cleveland Hartsfield, I was charged another $155.60 on 4/6 unbeknowns until I saw credit card. I ask this be credited back to me. I had already paid $182.08. plus was charged 20.00 for gas, when I told him I would bring it back full which I did. Please make this right.

Debra Read More
3/3/2016 Hertz - Car dirty inside and out. The agent kept taking calls and so had to wait over 45 mins
I tried to rent a hertz car today and was told they only had one car left it was a Elantra and it was dirty inside and out. The agent kept taking calls and so had to wait over 45 mins to get the contract sign this was the worse experience I have ever had with any car rental. AAA recommended Hertz I plan to let them know not to recommend Hertz going forward. The agent was Eric Hoenijnan he was very slow in processing the contract and kept me waiting while taking calls. Then when he bought the car around it was filfty. You need to check how they are representing your car rentals.

LeonardRead More
8/25/2015 Big problems at the Hertz Dallas Love Field location
Buyer Beware - Big problems at the Hertz Dallas Love Field location. To make a long story short, I walked-in to this Hertz location without a reservation for the first time in my 17 years being a Hertz member - big mistake. As such, I was told the rate for the car was $99 a day, for a Chevy Cruz? However, Elizabeth informed me since I'm a gold member I qualified for the Managers Special. The special is a 20% discount off the rate if I accepted the insurance. Are you kidding me, this location obviously is under pressure from Hertz to sell more insurance. How does the manager propose to do this? Spike the rate on the car and then offer a 20% discount if you accept the insurance. I refused to accept this and was told no problem, we can cancel and charge you the higher amount without the insurance, I politely asked to speak to the manager. What does Elizabeth do, gets a co-worker? Eventually, they charged me the going rate which was $150 off the first rate and $80 off the so-called special. I really expect more from Hertz and their employees and hope this practice is stopped, as many customers are not familiar with car rentals and could be taken advantage of.

MarkRead More
6/13/2015 Hertz - Bad companies that don't give good service have to
Bad companies that don't give good service have to charge nonsense fees to make up the money they lose due to customer loss. Instead they should give good service, lower their prices, and have good company ethics.

ShaneRead More
6/13/2015 Hertz - They are expensive. I cancelled a prepaid online
They are expensive. I cancelled a prepaid online booking 3 hours past my 24 hour time frame so have to pay $50. For what when my reservation was two months away. And my credit card was not pre paid yet. It was stil pending so not prepaid. So they made $50 for canceling a two month advance reservation. That is price gouging and bad business ethics. I will never rent from them again and am telling all my friends not to unless they want to pay higher then other car rental companies. And I thought triple a was saving me money booking through them. Not so, look at pricing on your own cause thy did me no favor. That is an outrageous fee for the company doing absolutely nothing . I'm thinking of canceling my membership with Triple A and just going with allstate cause I can't believe they work together.

ShaneRead More
5/26/2015 My Insurance company has Hertz as a preferred
My Insurance company has Hertz as a preferred rental, why in gods name I do not know! I have always had much better service from enterprise!
1st up they charged me 50.00 deposit telling me it will just be held, until I bring car back then used to refill gas. That did not happen at all. That evening I checked my bank it was already deducted, now I had also told them I preferred an American car that didn't happen either, but no complaints with Nissan, except is was so low to ground hurt me getting in and out. When I returned car only using 1/2 tank of gas they once again charged me 43. to refill it so I was ripped off there, I said what about my 50.00 deposit, why not take it out of that, oh no mam that isn't how its done. So your 50.00 will be refunded right away to your account, now 4 days later is not right away to me. So when I called office to inquire the girl was snippy and acted like she didn't have time for me, and hung up on me in mid sentence. I was not being rude or cursing, I call this terrible customer service and I will keep telling everyone, and will definitely call my insurance company with a complaint also, so end of story I will never use Hertz again!!

RobinRead More
4/13/2015 Rented a car from Hertz in Tampa. they hit my
Rented a car from Hertz in Tampa. they hit my card for $900.19. $600.00 more than the contract and know I have to hire a Lawyer just to get my money back. WILL NVER DO BUISNESS WITH THE HERTZS COMPANY AGAIN!!!!!

MarshaRead More
8/6/2014 Hertz - Total rip off of a company .... They took
Total rip off of a company .... They took advantage of my daughter a college student. I'm suing them and priceline and I'm sure they could care less

steve johnsonRead More
8/5/2014 Hertz - $18.00 per day for a GPS in car I did not want or
$18.00 per day for a GPS in car I did not want or order. I do not travel often and do not rent car very often , so did not know you were charged for use of a GPS and sales person did not tell me there would be a charge for the GPS. This was a very expensive lesson learned. So if you get into a car with a GPS and don't want it, get out of the car quick.. Read your paper work closely. Sad part I had my own GPS and never used theirs

J s HinesRead More
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