ideeli Phone Number



 

Description

ideeli is the fastest-growing online members-only shopping site in the U.S. Our 3 million members enjoy limited-time sales featuring the most sought-after brands across the categories of apparel, accessories, home, beauty, travel and kids.

ideeli Corporate Office Headquarters HQ<

Phone Number

PhoneHint
1-888-835-1719Review and Hint Needed
 

Comments

 out of   based on 44 reviews.
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Date Rating Comment
12/12/2015 ideeli - They went in to my account and changed the
They went in to my account and changed the shipping address then sent a Men's watch I did not order to that address and charged to my credit card. When I got the shipping email, I called support and left a message and also email that this is not me that is ordering and they must have the wrong account. No reply of course, and 2 days ago a $771 appeared on my card. On Monday I made the mistake of actually ordering myself, not noticing someone changed the shipping address and everything I ordered, was already shipped to the same address they sent the watch I did not order too.
I have been trying to contact them for 5 days now and no response. Some one should alert the authorities because they are committing a fraud.

SarahRead More
12/11/2015 I have been waiting for an item from ideeli
I have been waiting for an item and when I click on the tracking number for USPS its states that it has not been created. I called several times can't seem to get anyone on the phone, left messages and no return call. Can't do live chat because they show unavailable. WOW!! So disappointed I have been with a company for so many years.



SamanthaRead More
12/9/2015 Do not order from this Ideeli is all i can say.
Do not order from this company is all I can say. there total lack of caring or concern to answer emails or phone calls when they 'pledge' to get back to you in 24 hours is a crock of crap! I will never order from them again and from the other posts sounds like I shouldn't return what I had already decided to return. That's my 2 cents.

kimRead More
12/8/2015 Waiting for months for a refund from ideeli
All of the above negative feedback i unfortunately encountered as well! I am sorry I didnt do any research into this company before!! My bad luck!. I am trying to reach them via live chat or phone but have not been successful! waiting months for a refund

maryamRead More
12/3/2015 ideeli - no package no money back. I will not order from this company
I order jacket on 11/09/15, I contacted them but still nothing no package no money back.
I will not order from this company any more.


MariaRead More
10/12/2015 ideeli - The worse customer service I have had the
The worse customer service I have had the misfortune of contacting online. I have been a client for over 4 years. I have NEVER been able to redeem my ideelist points because they DO NOT show up at my check out like the company claims they should and when I contact their live chat, their reps are uninformed and lazy to check my account. I have tried to place an order before the expiration every season, I have contacted their live chat and they have been insisting there is no available rewards showing even though I would attach a copy of my up to last minute ideelist point reward page and as a result I have in the past year a $25, a $15 and a $10 reward expiring which by the way they acknowledge. I have asked every single time before the points expire to be contacted by a supervisor and even though the rep says they are escalating the tickets, I have yet to be contacted in any shape or form and my review of the service ticket customer satisfaction have been ignored as well.

Florida MomRead More
8/27/2015 ideeli - placed an order and it is still almost a month and I still haven't gotten it yet.
I placed an order and it is still almost a month and I still haven't gotten it yet. I placed orders since then and I've gotten them. Their customer support sucks, especially since you don't get to speak to a live person. In this day and time, they should realize customer interaction is the best way to go. Chatting is so impersonal & uninformative. They just give you basic information only. I'm so annoyed with this type of behavior from this company.

AnnoyedRead More
3/15/2015 Dear Ideeli customer service, I returned a coat to
Dear Ideeli customer service, I returned a coat to your company that you received on March 12th. The order number was 85710346 and I received a store credit. I would like you to refund my money back instead of receiving a store credit for $109.99.

Thank you,

Alma Fraccet

AlmaRead More
3/14/2015 ideeli - I want to thank you for your speedy shipments for
I want to thank you for your speedy shipments for my shoes. You see I needed the order on Thursday morning at around noon. I got it on time for the wedding. Thanks for your professionalism.

Yseult LegerRead More
11/3/2014 ideeli - Contacting company to correct a payment problem
Contacting company to correct a payment problem was & continues to be a major PROBLEM/challenge
ALL I WANTED TO DO WAS MAKE A PAYMENT! 48 hours later and still not resolved. I is MY not "following quidelines" BULL!

KikiRead More
9/21/2014 ideeli - THE most horrible company to order from: wrong
THE most horrible company to order from: wrong sizing and impossible to return! NEVER use!!!!

abRead More
9/3/2014 ideeli - Terrible customer service. you can never reach a
Terrible customer service. you can never reach a live person! They refuse to answer the phone or call you back. They communicate via email and chat only. I made a purchase and they sent through two authorizations for the same amount to my credit card company. When I tried to cancel the item they told me the purchase was canceled but the authorization will remain up to 8 days. The item was not canceled on their website but was still showing pending. I was never able to speak with anyone. I will never buy anything from this website again!

EvetteRead More
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