Iobit Phone Number



 

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Customer Service Contact Information For Iobit

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 out of   based on 18 reviews.
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Date Rating Comment
6/27/2016 Iobit - i can not activate my iorbit clean ram
i can not activate my iorbit clean ram or anything else .and if you don't help me i'll have my husband post your lack of copperation everywhere .help no phone number -ha i will find it.my phone number is ? call me don't email me.

patriciaRead More
6/2/2016 Iobit - I received a notice that Advanced system care
I received a notice that Advanced system care would be automatically renewed and when I started trying to find a way to stop the renewal I found that IObit had me jumping thru hoops trying to get in touch with them to stop the renewal. I have used their products for a year now but once I get this problem resolved I'll never use there products again because I feel I've been trapped into a renewal I don't want.



EagleRead More
5/27/2016 Ordered IOBit ASCPro 9 today. Liked the way it
Ordered IOBit ASCPro 9 today. Liked the way it worked but trying to get customer support was hung up on three (3) times. DO NOT BUY, not worth it.

ThanosRead More
3/11/2016 Iobit - While trying to renew my license for
Iobit - While trying to renew my license for Advanced While trying to renew my license for Advanced SystemCare Pro, I was prompted to call 855-491-2544 in order to activate it. Normally that would be a red flag to me and I wouldn’t do it except that I’ve used IObit's products for about 3 years now and I’ve liked them. So with great hesitation I called. - See more at: http://customerservicenumbers.com/co-iobit#.VuMaevkrKUk

KevinRead More
12/20/2015 Why doesn't Iobit have a customer service number?
Why doesn't Iobit have a customer service number?

WHY DON'T YOU HAVE A CUSTOMER PHONE NUMBER. THIS IS VERY FRUSTRATING. TO HEAR NO ROUTES FOUND ON TH 855-855-9011 NUMBER. ALL THE POTHER COMPANIES HAVE A PHONE NUMBER..VERY DISAPPOINTED. THINKING OF ASKING FOR REFUND ON MY NEW ORDER THAT I ORDERED TODAY.

KENNETHRead More
9/30/2015 Iobit - Avangate is running scams and can access you
Avangate is running scams and can access you mastercards through PayPal , especially Avangate B.V.
I have alerted PayPal and cancelled all my accounts with iobit that uses them.

tookmydoughRead More
7/11/2015 Iobit - After reading all of the above snyonr who buys
After reading all of the above snyonr who buys this product is crazy. I had similiar problem today...
I will not purchase another Iobit piece of software. ever and will be sure any of my friends know of the problems.


CarlRead More
4/28/2015 Iobit - While trying to renew my license for Advanced
While trying to renew my license for Advanced SystemCare Pro, I was prompted to call 855-491-2544 in order to activate it. Normally that would be a red flag to me and I wouldn’t do it except that I’ve used IObit's products for about 3 years now and I’ve liked them. So with great hesitation I called.

Luckily I’m not a novice user. Besides having been in the computer industry for a number of years, I used to run a side business cleaning up people’s PCs for them. I explained that I was just trying to renew my license, as per the message on the screen at the end of their order process.

At their request, I let them remotely access my PC, even though it didn’t make sense to me simply to renew a license. Having dealt with numerous tech support services, I’ve learned that sometimes it’s easiest to just let them go along with the routine that has been laid out for them.

I let them walk through activating my software for me. Why I didn’t receive an email with my new software key before contacting them I can’t say. In any case, once the software was activated the tech insisted on running a scan, even though I told her it wasn’t necessary because I was quite familiar with running scans.

To make a very long story short, she proceeded to tell me that my computer was virtually on death’s door. She pointed out pretty common things as proof and said she wanted to transfer me to a senior tech person to give me tips for adjusting my computer. Mostly out of curiosity, I let her transfer me and that’s when I got the hard sell.

I was told that the word “All rights reserved” next to Microsoft’s copyright meant that only specially trained technicians could fix my PC which is ludicrous. I was also told that I either needed to take my PC to a Microsoft store where I would have to wait 6 to 8 days and would be charged between $350 and $400 to get my PC back in working order or pay them about half that to do it over the internet. My PC, by the way, is running perfectly fine.

Although the call felt surreal and took a stupid amount of my time for no reason, I politely said I wasn’t ready to purchase anything thing right now. Her response was that she wasn’t trying to sell me anything, although she clearly was. As I begged off, she kept asking me how I was going to take care of my PC and started talking about taking care of it as though I was getting ready to kick her grandmother to the curb.

When I hung up, I felt like I needed to wash. If it wasn’t for the fact that I had a similar experience with Microsoft support once and the fact that I have their various programs installed on 5 different computers and I don’t have the time to deal with it right now, I would be inclined to remove all their software from everything. Even though I still like IObit’s software, after this experience I will replace each program with something else as each license expires.

I find it very sad that companies with solid products allow this sort of thing to happen with seeming impunity. I also feel sorry for less savvy people who get taken advantage of this way.


PaulRead More
3/30/2015 Iobit - On 1-26-2015 I've purchased the Driver Booster 2
On 1-26-2015 I've purchased the Driver Booster 2 PRO gift pack (ref # 69712089 and invoice # BKD-7368594055); this pack includes: Driver Booster 2PRO, Smart Defrag PRO, and IObit Uninstaller PRO. I've paid thru Pay Pal $24.95. When I went to check the Advanced System Care 8.1 PRO on my computer, it shows under Action center that I need to buy the Driver Booster Pro and the Smart Defrag Pro. These two items should already be there for 1 year from Jan 26 2015. Please I will like to fix this issue a.s.a.p. or please refund me the$24.95 paid for these items, if you need to call me my number is . Thanks for your prompt response.

AlfredoRead More
3/27/2015 Iobit - How to conatact person via mail?
How to conatact person via mail?




FredRead More
12/10/2014 Iobit - I updated to Advanced System Care 7 iPro on
I updated to Advanced System Care 7 iPro on 6/18/14 and every time I log on to site it tells me to upgrade
to take care of all the issues the free progrqam doesn't fix. At the time it cost me $9.99 on 6/18/14.
Is there some way for you to install this for me without charging me again?

DianeRead More
11/12/2014 Iobit - I had the same problem as many of you , 1) I had
I had the same problem as many of you , 1) I had to clean my computer due to a virus and lost my PRO 7 days after I installed it and it was lost for ever , maybe I used it once. As far as charges my credit card was charged 5 time at least but they did refund all that I caught. I was just about to order PRO 8 when I saw this info, now I 'm not sure if I should get a different virus protection. I hate website that does not have a phone number. As far as their other products I don't know much about computer s and would love to speak to someone to guide me as to what I need or maybe its best to just move to a different protection for a virus.

PaulRead More
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