Jackson Hewitt Phone Number



 

Description

Jackson Hewitt provides full-service income tax return preparation. Jackson and Hewitt boast 6,600 franchised and company-owned offices throughout the USA. Jackson Hewitt USA Corporate Offices<

Phone Number

PhoneHint
1-800-234-1040HInt Needed - Please Comment
 

Comments

 out of   based on 66 reviews.
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Date Rating Comment
2/4/2016 love Jackson hewitt
love Jackson hewitt

brandiRead More
10/5/2015 Jackson Hewitt - Filed my taxes with them last Feb
Filed my taxes with them last Feb. Received something in te mail about 5 months ago saying my return was amended and I was due more money, when I check the IRS website, there is no record of it, and apparently the only time you can speak to a person at Jackson Hewitt is during tax season. Terrible customer support. Never again.

MRead More
9/4/2015 I originally filed my return on March 8, 2015 with Jackson Hewitt
I originally filed my return on March 8, 2015 and was going to be happy if I just didn't have to pay. I went to a local office and they told me that the Regional representative would be there the next day and she is the BEST! I took my takes back and "the BEST" did my return and told me and my wife that because of a casualty loss, she was amending my return and while!, we were going to get back $3314 for 2014 and another $1,050 for the amended loss. WOW, a total of $4300 plus dollars. Two months later I get a letter from the IRS telling me that my taxes were calculated incorrectly. I contacted "the BEST" and she told me that the IRS was wrong and she would correct it. Another two months went by and I finally got to tax forms from her in the mail with a note on them telling me to "sign here" and send in to IRS (gave me the addressed envelopes). My tax return was now changed to approximately $1100. Ok, that was better than nothing. I was a little less happy about the $264 fee but I was ok with it. Now, just yesterday, seven months from when the "fiasco" all began, I get another letter from the IRS stating that my taxes and casualty loss were incorrectly calculated and that I would have to file some forms. I tried contacting "the BEST" today and the phone number is not in service. All of this assuming she was "the BEST" and knew what she was doing and anticipation, waiting and waiting for a tax return and NOTHING! Now I can't even contact the individual who did my return. That's the last time Jackson Hewett will see me.

FrankRead More
5/13/2015 Jackson Hewitt - I filed with your offfice on Jan. 28,2015. It is
I filed with your offfice on Jan. 28,2015. It is now may 12,2015 and I have never goktten my tax return. YOur office never checked into the problem. I had to go down to the local office of the irs and found out that there was ne justification of the $1002.24 return sent in for me. I spoke to one of your people and they are still going to charge me for no service at all. The taxes were filed wrong and you still get my money. I hope you ennjoy my money?


garronRead More
4/16/2015 Jackson Hewitt - No customer service
No customer service

Dear sir ,
One of your general manager in Livonia Michigan his name is Ernie his phone # and refuse to provide his last name very rude , lier, make up stories ,I asked him we did not get refund and he speculated it will take eight to ten weeks they are behind I asked him I provide you social security # can check before you make final decion he said I am the boss and I worked for IRS and go ahead make a complaint about me I do not give a dam !!!!!!!!!!
Wow what a nice general manager you have in Michigan Now Debra from dear born Mi called and said we forgot to file for you I am asking you to remove this Ernie from reputable company because of him you guys getting a bad name and losing a business I have huge community we all request to remove this incompetent person I thank you for your consideration Shaheen

Sent from my iPhone

ShaheenRead More
2/27/2015 Jackson Hewitt - These people are pathetic when it comes to doing
These people are pathetic when it comes to doing taxes. I filled with them over a month ago and still haven't got my return. I have been calling them to see what was going on because they said 10-17 business days. It's been over a month. This is ridiculous.

TamaraRead More
2/23/2015 Jackson Hewitt - Terrible. Will never go there ever again. Waited
Terrible. Will never go there ever again. Waited and hour and a half only to be told it will be another half hour. What a waste of my time! Terrible terrible place. Horrible customer service, you need new employees

KaseyRead More
2/5/2015 jackson hewitt stinks
jackson hewitt stinks

TajRead More
8/8/2014 Jackson Hewitt - I just found out that after getting my taxes
I just found out that after getting my taxes prepared at Jackson hewitt in 2010... 1. 5000.00 was placed into a direct deposit that I never gave them. 2. I now have to contact the irs... 3. I picked up a check in my name at the time.... so don't file with this company

pissedRead More
4/6/2014 Jackson Hewitt - Never go to them again caused me so much stress
Never go to them again caused me so much stress could have done them my self faster thought I would save myself some stress this year give my self the day of took longer with them and cost more then when I had them done by certified accountant .

Johnny lapeer miRead More
3/11/2014 Jackson Hewitt is giving me the runaround
I went to JH on Feb. 17th it is now March 10th and today I get a letter from the IRS saying they need form SE to go with my 1099 misc. so, I can pay taxes due on SS and Med. This form should have been done by JH at the time I did my taxes. I went to the store told them the issue and they did not pull my file or update any of my records within the store or computer. They did fill out form SE but, blamed my employer for putting my wages under Other Income on the 1099 Misc. and said it should have been listed as non-employee wages or something. When I was doing my taxes with JH I told them I need to pay in to the IRS for my 1099misc. I did not check the work I paid almost 500 for them to do my taxes. Ok, so after the form SE is filled out I said now we have to fax this letter and the form to the IRS and JH dose not have a fax, REALLY? Now, I get to fax it to the IRS. Not only that but, of course no discount of any kind was given to me for their error. I now must wait six to eight additional weeks for my refund check to be processed by the IRS. I would have my refund now if JH would have got it right to begin with but, my tax preparer did not in any way make me pay taxes on my 1099 misc.

These people are not trained enough to do peoples taxes. Tax School what a joke! Only if you have basic taxes to file put in a 1099 and your out of luck! Check their work before you leave the office. If you go back they will not care for you in any way! Forget a discount!
You will get a run around!
Unhappy in OKC.

MistyRead More
3/4/2014 I am going to report Jackson Hewitt to the BBB
This Was My Brothers 1st Year Going To Them...It Has Been Nothing But Problems...They Charged Him Over 400 Dollars In Fees To File At The Of January Here It Is The Begining Of March And He Still Hasnt Got His Return...Everytime He Calls To Find Out Whats Going On They Are Very Rude And Keep Changing The Estimated Dates On To When He Will Get It... I Have Never Heard Of Such A Poorly Ran Business In My Life And I Have Used H&R Block And Turbo Tax In The Past And Never Had A Problem...The Better Business Buruea Is Our Next Stop...

KristenRead More
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