Jersey Central Power & Light Company (JCP&L) Phone Number



 

Description

Customer Service Contact Information For Jersey Central Power & Light Company (JCP&L)

Phone Number

PhoneHint
1-800-662-3115Say "Operator" at each prompt
 

Comments

 out of   based on 232 reviews.
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Date Rating Comment
1/18/2014 Jersey Central Power & Light Company (JCP&L) - how much does jcp&l charge to hook up to a mast ?
how much does jcp&l charge to hook up to a mast ? New service.

RobRead More
9/17/2013 Jersey Central Power & Light Company (JCP&L) - This company is horrible! I need a second line
This company is horrible! I need a second line added to my residence. Automated person said wait time yesterday was 4 to 10 min. I waited 20 and got nothing. Today, 25 to 45 min. I waited 2 hours and nothing. They really don't care about there customers. This company either should get an overhaul or shut down and let another company take over!

CCRead More
7/22/2013 Jersey Central Power & Light Company (JCP&L) - Having been on the phone, off and on with JCP&L
Having been on the phone, off and on with JCP&L for the last month, with an electrical emergency, that has not been resolved, I am hard put to put into words just what I think about this company. Certainly, you are the worst company, I have ever dealt with. This is especially bad, considering that you have complete control over the electricity flowing to this part of the country. I have been mistreated, misinformed and lied to by your representatives, to say nothing about the times they have resorted to hanging up the phone when I was trying to explain an emergency situation to them. Whoever is responsible for this situation should probably be HUNG !....No, that would be too kind !

JohnRead More
7/20/2013 Jersey Central Power & Light Company (JCP&L) - Why is it that every time the temperature goes
Why is it that every time the temperature goes over 90 degrees, my air conditioner power gets cut down ??? I have my thermostat set on 50 degrees and my house won't cool down below 78 degrees!!!! NO IT IS NOT MY AIRCONDITIONER!! I HAVE AN UPSTAIRS AND DOWNSTAIRS SEPARATE UNITS!!! THAT I HAD SERVICED!!! THEY WORK JUST FINE!!THE POWER THAT I'M PAYING FOR IS GETTING CUT BACK!!! WELCOME TO NEW JERSEY FOLKS!!!!!!!!!!!!!!! JCP&L STINKS!!!!!!! WE SHOULD ALL CUT OUR BILLS IN HALF SEE HOW THEY LIKE THAT!!!!!!

PISSED OFF!Read More
4/26/2013 Jersey Central Power & Light Company (JCP&L) - Thank you representative for assisting in
Thank you representative for assisting in adjusting my bill due to an incorrect meter reading!

karen boyleRead More
4/16/2013 Jersey Central Power & Light Company (JCP&L) - the company needs to be restructured the people
the company needs to be restructured the people that you talk to has no manners and rude unprofessional and the system doesn't work, very confusing, maybe some but most of the employees you talk to are not knowledgable. they need more training.

lisaRead More
3/14/2013 Jersey Central Power & Light Company (JCP&L) - You are a horrible company all i do is call the
You are a horrible company all i do is call the 973 numbers and i get online for 10 seconds then you Hangup on me every time

Robert M WardRead More
3/14/2013 Jersey Central Power & Light Company (JCP&L) - You are a horrible company all i do is call the
You are a horrible company all i do is call the 973 numbers and i get online for 10 seconds then you Hangup on me every time

Robert M WardRead More
3/1/2013 Jersey Central Power & Light Company (JCP&L) - If you are a Landlord, watch your bills when
If you are a Landlord, watch your bills when transferring
from tenant to you or you to tenant. We are again in the process
of trying to rectify over charges. It seems they prorate from
prior year month when someone is occupying the property even though
at present no one is using anything. Check you bills.

jjRead More
3/1/2013 Jersey Central Power & Light Company (JCP&L) - If you are a Landlord, watch your bills when
If you are a Landlord, watch your bills when transferring
from tenant to you or you to tenant. We are again in the process
of trying to rectify over charges. It seems they prorate from
prior year month when someone is occupying the property even though
at present no one is using anything. Check you bills.

jjRead More
2/25/2013 Jersey Central Power & Light Company (JCP&L) - JCPL SHULD NOT LET CABLE CO. TO CUT CABLE OFF
JCPL SHULD NOT LET CABLE CO. TO CUT CABLE OFF STREET LEVEL . IT WILL BECOME HOT SOME DAY ETHER TO KILL A CHILD ORSTART A FIRE. SHOULD BE CUT OFF AT WHERE ITS CONNECT ON POLE. GROUND WIRES KILL PEOPLE.UTILITY COMMISION SHOULD BE NOTIFY ON THIS MATTER MANY WIRES HANGING IN SPOTSWOOD NJ.

CHARLIERead More
2/19/2013 Jersey Central Power & Light Company (JCP&L) - $12.23 were paid and yet the JCP&L have the
$12.23 were paid and yet the JCP&L have the audacity to have the collection agency harassing and harassing, a loyal customer for 20 years, I will call again and set the record straight, shame and shame.

Antoinette AtieRead More
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