Joann.com (Jo-Ann Fabric and Craft Stores) Phone Number



 

Description

From one 1400-square-foot store in 1943 to almost 1,000 United States locations today-employing more than 20,000 people-Jo-Ann Stores, Inc., has not only witnessed a creative explosion in sewing and crafts, it has helped inspire it.



Phone Number

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1-888-739-4120Hint Needed - Please Comment
 

Comments

 out of   based on 90 reviews.
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Date Rating Comment
9/4/2015 Joann.com (Jo-Ann Fabric and Craft Stores) - Went to Joann fabrics to buy vinyl
Went to Joann fabrics to buy vinyl .One of the worst wast of time . Oh ! they had the vinyl I needed If I wanted to wast another 45 min, waiting in line behind 15 people to have someone cut it . And after spending a 1/2 hour trying to find it . in the back of the store on a roll finally found it .A lady in a isle who told me to take the roll off the rack and get a number .Then stand in line behind the crowd with this hole roll. Now my question is if I was an 80 year old lady wanting to sew something would I have to drag this hole roll from the back of the store to the front ? Someone from Corporate needs to take a hard look at their store maybe some secret shoppers at different time of the day . The system of shopping in this store is beyond bad . Reference to Taylor mi .

EdRead More
8/5/2015 Joann.com (Jo-Ann Fabric and Craft Stores) - I was pleased with the last visit I had to JoAnn
I was pleased with the last visit I had to JoAnn Fabrics in Frederick, Md. but not today. I asked about a discount that was supposed to be in progress and told it was not. I asked about a Senior Discount ( I am a senior) & was told only if I was buying for a senior!!??? When I returned home and checked my receipt, I was charged a full price, $5.00, for a sale item,$1.99, "Live Like the gate was left Open" dog coffee mug, that was clearly labeled .
I will be calling the store in the morning to register a formal complaint.

AnnRead More
4/30/2015 Joann.com (Jo-Ann Fabric and Craft Stores) - aff was helpfull, especially the cashier. I was
aff was helpfull, especially the cashier. I was disappointed that the notions section was not fully stoocked. There were no jellyrolls or charms. I was told by another customer that others stores in the area are completely stocked.

JoAnnRead More
3/24/2015 Joann.com (Jo-Ann Fabric and Craft Stores) - I live close to the JoAnn store at 32065 John R.
I live close to the JoAnn store at 32065 John R. Rd.
Madison Heights, Mi. 48071
I would love if I could shop at that store and not make it a outrageous time consuming event. Every time I go to the store, you wait and wait and wait. There are never enough cutters, never enough registers open. It is becoming so annoying that I will drive further to go to Hobby Lobby or Walmart to get some things. Today I waited and waited while one woman was cutting and that was it. Other woman that worked there were wandering around, but apparently their job wasn't cutting fabric. Then I went to the register and like usual, one cashier and a big long line. The cashier asked for help but it was a long wait for anyone to come and help. Why do they have the room for cutting fabric and all those registers when it is not used. I really don't like making my trips to Joann's a day trip. This has been a problem for quite sometime now.

Jane RobtoyRead More
2/25/2015 Joann.com (Jo-Ann Fabric and Craft Stores) - good sales person does a hard sell
good sales person does a hard sell

judiRead More
11/29/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - I shopped on Black Friday and had a large
I shopped on Black Friday and had a large purchase. I had a 40% off on regular item plus a 25% off total purchase. After I loaded the items in my car, I checked my receipt - no 25% off. I returned to the store and they told me to bring my items in for a refund and a recalculation. The clerk refunded my purchase and rang it up again - no 25% off. I complained and they refunded my 2nd transaction and rang up the purchases. Again, no 25% off. After the third try, the receipt showed 25% off. My subtotal was approximately $100, I got a rebate of $4.74. That certainly is not 25%. The manager gave me a runaround and said some purchases did not qualify even if the coupon said "25% off total purchase"

VonnieRead More
11/12/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - I was very disappointed in my visit yesterday on
I was very disappointed in my visit yesterday on Veterans Day, at check out show the clerk my military ID card, she said that ended last week, showed her my coupon dates Nov. 7-11 oh you can't use that with a coupon. It said 20% off your total purchase. She was very rude!! Thanks you.


DonnaRead More
5/20/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - Hi I am trying to take the survey land win $25
Hi I am trying to take the survey land win $25 gift card. I was at the Joann's Craft & fabric store in janesville ,Wis. My craft was calling for a piece of plastic you are to sew in as a picture holder. I went to joann's to see if they had anything and I got help and an answer within 2 minutes.I got there suggestion and it worked very well. I was really happy and was very grateful for thier helpfulness and curtisy towards me.

PhyllisRead More
3/14/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - Great sewing/knitting/crafting supply store! I'm a
Great sewing/knitting/crafting supply store! I'm a frequent shopper at both the Venice and Sarasota stores in Florida. I was delighted to be invited to take part in a survey.....only to be denied! No Survey!! Please don't tease us with nonexistant offers!


LynnRead More
3/6/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - Tried several times to do survey but the page
Tried several times to do survey but the page started halfway down so I couldn't put my name or other information in and I could advance to the next phase of the survey....guess you aren't interested in my answers today. Why have a page that doesn't work......guess that I'm not the only one by the comments made.

DebbieRead More
3/5/2014 Joann.com (Jo-Ann Fabric and Craft Stores) - I agree with the comment above from your Santa
I agree with the comment above from your Santa Rosa store. I, personally, am particularly talking about your new store in West Hills as that is where I shop. The wait to be checked out is much longer than at your old store. I have been there three times since you moved and every time that line has been ridiculous. The checkers don't call to get back-up until the line is quite long. You are way understaffed. Although your new location provides much more product, it lacks the warmer feeling of your old location. If is much too bright and sterile. The other day I asked a young male staff member in your store where the stickers were. He told me that you didn't carry stickers because when you moved over to your new location you dropped a lot of merchandise. I ignored his most helpful information and found the sticker area myself and picked out the stickers I needed. Why employees lie when they don't know something always drives me crazy...just say they don't know. On the positive side, your checkers are always cheery...just clueless as to the long line of customers waiting way too long to check out.

DonnaRead More
12/11/2013 Joann.com (Jo-Ann Fabric and Craft Stores) - The worst retail customer service online I have
The worst retail customer service online I have ever experienced ! Very poor !!! 3/4 of my order not honored ! Shipped a full week after order was placed. TERRIBLE ! The phone system not working eighter.

Chrisrty JahlouRead More
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