KB Homes Phone Number



 

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KB Homes builds top quality new homes for first time home buyer market.

KB HOMES USA Corporate Office Headquarters HQ Address<



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1-888-524-6637 Review and Hint Needed
 

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 out of  based on 11 reviews.
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10/2/2015 KB Homes - I puchased a KB home in June 2015. I was told home
I puchased a KB home in June 2015. I was told home was 100% complete before closing, when I got there there were no appliances and the home did not have CO/final inspection by building appt approval. KB of course had my cash money. I guess I could by hot plate to cook and get cooler full of ice for drinks. My secound week in home at 3 in morning the toilets were both clogged. Kb sent plumber out next day. Plumber did not have snake!
He found hose in dumpster and tried to clear drain line with that. Later I had plumber come out on numerous other occasison because sand in line kept clogging toilet tanks. My biggest issue which I have lived with for almost four months now is low water flow. It is half what it is supposed to be. So my showers dribble when both are on. My hose outside sprays about 10 feet.
Kb wants the plumber who had no snake to fix water flow issue. But they will not give me date to fix since the same plumber does the new installs in slabs. (so those people also will get same quality work)
KBS customer no service is the worst I have seen in the 9 homes I have owned.
Also my roof was not installed per Owens corning specifications which basically voids the warranty. I have letter from Owens corning saying they will. So they will patch the incorrect edge detail which owens corning says incorrect.
My recomendation to anyone is to be very careful and know if you buy a KB home you will have lots of issues.
Buyer Beware!
George

George Read More
8/27/2015 KB Homes - JUST BOUGHT A KB HOME IN LAS VEGAS MODEL 3881
WE JUST BOUGHT A KB HOME IN LAS VEGAS MODEL 3881 SABELLA ESTATES. SHARON OUR SALES PERSON AND THE STAFF AT THE DESIGN CENTER WERE OFF THE HOOK NICE. COULDNT BE MORE HELPFULL. SEAN THE ON SITE SUPER AS WELL. HE WAS VERY HELPFUL THROUGH THE PRE- DRYWALL INSPECTIONS AND FINAL WALK THRU. YOU CAN TELL SHARON AND SEAN REALLY CARE.
WE NEVER EVER FELT IN THE DARK ABOUT ANYTHING DURING THE PROCESS. THERE CUSTOMER SERVICE SKILL ARE OFF THE CHARTS. AND NO THEY DIDNT PAY ME TO RIGHT THIS. THIS MODEL IS THE BEST I HAVE EVER SEEN. CUDOS TO THE DESIGN TEAM ON THE LAYOUT. WE SEARCH OVER 8 MODEL HOME AND THIS WAS THE BEST IN PRICE AND DESIGN. HANDS DOWN. WE FINALLY BOUGHT OUR DREAM HOUSE. THANKS KB AND STAFF

LUIGI Read More
8/3/2015 For two days I have called KB Homes Customer
For two days I have called KB Homes Customer Service in Tucson. My house was built in 2002, the problem is the brick wall surrounding my back yard. Either due to poor workmanship or old age I don't know the cause. I have been referred to Brandon at 520-473-7316, calling this number I don't get a ring. Well someone please take the to have someone responsible for the housing on Mesquite Ranch, which is on Houghton Hwy and Bilby. My contact number is local in AZ.

David Read More
7/29/2015 I own two houses built by KB homes and have no
I own two houses built by KB homes and have no issues. I am trying to find the floor plan and detailed drawings for my house :
CA Meadows, bulit in 2000 in Danville, CA

Mohammed Read More
4/22/2015 KB Homes - Spoke with John on some AC issues. Had everything
Spoke with John on some AC issues. Had everything taken care of the following day. A+

Danielle Read More
6/30/2014 KB Homes - KB home is an constant issue, House was build the
KB home is an constant issue, House was build the end of 2006 and past problems that were suppose to be fixed as reoccurred once again. How is something going to have a defect on behalf of plumbing or how the house was constructed. It seems ridiculous to purchase a home that you personally would be reliable especially when it comes down to a huge company that is simply manufacturing as well constructing in multiple cities throughout the U.S. They seem to be crooks, get the money and walk away with a happy smile that they know their products is not highly reliable due to the reason that their inspectors lack the need to even inspect any issue. They need to be more uptight about this matter and hold their name accountable, KB Home is a huge company that should care for its product and Customers.

Javier Read More
4/14/2014 KB Homes - I have had the same problem with my KB home
I have had the same problem with my home I had KB built in 2009 in Festival Pointe in Mulberry. Cracks all over the outside of my house. They denied my request without notifying me. Now I have the State Attorney Office involved to this this fixed. KB is a bunch of crooks who don't honor their word and their warranty. I have around $5000 + worth of damages on a house thats only 4 years old. This is ridiculous!!

Jay Read More
2/4/2014 KB Homes - KB new construction home has cracks on the outside
Please I need your attention... I've purchased a home with KB new construction home. July 2005 here in Riverview fl. Boyette Creek. . I have serious cracks on the outside of my home that I now have molds on my walls main location is on the second floor master bed and bath. I've notice there was a major reconstruction on half of the community in Boyette creek. Now I understand why! I've been trying to contact the Kb here in Florida with absolutely no respond. I will take this matter seriously. Yolanda. Please respond Quickly!

Curtis and Yolanda Varner Read More
10/22/2013 KB Homes - I talked to two customer reps from KB. The first
I talked to two customer reps from KB. The first one was very helpful. The second one was not and she said her name is Sonia. As a customer rep, Sonia didn't listen to what the customer has to say, she just wanted to defend that there's nothing wrong on their side. That's not what customer services should be.

My water heater was having problems and I called KB customer service. The first rep was helpful and nice. When I asked her if she could recommend a vendor, she provided one for me. She also recommended me to call the manufacture first to see if my heater was still under warranty, which was very helpful. When I get on the manufacture's website, I found a list of vendors and the vendor the KB rep recommended wasn't one of them, so I called KB again, that's when I talked to the 2nd KB rep. I explained that I have a vendor recommended by her co-worker and a list of vendors from the manufactures. I asked which one should I call. I did not call to complain that the first KB rep recommended the wrong vendor, I was just trying to find out which one I should contact. The 2nd rep cut me off and started defending that it was not their fault to recommend a vendor that was not on the manufacture's list. She told me I did not understand how it worked and said 'let me tell you how it works ok?'. The way she treated me was like that I was a 3-yr old and I didn't know anything. In fact, all I was trying to find out is if I should call the manufacture's vendor or the vendor the first rep told me.

Denise Read More
9/18/2013 KB Homes - Geoff Higgins was very helpful and useful to me.
Geoff Higgins was very helpful and useful to me. I am very grateful to him.


Anna Read More
12/30/2012 KB Homes - A water leak came out from the wall inside the
A water leak came out from the wall inside the closet under the stair for the second floor, i contact a plumber agency i they found a bad elbow(installed incorrect )coming from the wall inside the laundry, material cpvc with the incorrect glue and cleaner used, fixed on 12/29/2012, please contact us for photos and pay the charges at

Jasmine Sanchez Read More
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