Kia Roadside Assistance Phone Number



Kia Roadside Assistance Customer Service Telephone Number and Contact Information. Contac tKia Roadside Assistance Customer Support and Customer Service. Also please leave your feedback on your customer service experience below. Consumer Assistance Center: 1-800-333-4542

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1-800-333-4542Review and Hint Needed


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10/22/2016 Kia Roadside Assistance - I too am shocked! I have had great service from
I too am shocked! I have had great service from Kia and when I needed roadside service in 2015, they were there within an hour and my car was taken straight to Kia where it was fixed immediately (battery leaking). The only reason I gave 4 stars, it just so happens that I needed service again 4 nights ago. Tried calling roadside service and the phone number is disconnected that is in my road service booklet, so I had to call AAA.

KarlaRead More
8/4/2016 Kia Roadside Assistance - jwilsonyeah kia's roadside assistance sucks

yeah kia's roadside assistance sucks big time. i was stuck just 30 minutes away from my home bcus i had a flat tire, i call the roadside assistance and the operator said the towing truck will be there in thirty mins. i waited almost 3 hrs. in between the three hours i keep on calling and the operator said i already called him, he should be on his way n this was over 30 minutes. I called again same things let me call him to see if he's almost there, i'm in long beach, ca. so i told the operator where is the towing truck coming from canada, 'cus its been over 3 hrs. Than he finally arrived he said sorry there was a accident on the freeway. bunch of ps. these guys are TERRIBLE......

jamesRead More
7/12/2016 Kia Roadside Assistance - I am truly shocked by the reviews on this site.
I am truly shocked by the reviews on this site. I was extremely happy with my experience. My tire blew and I was stuck on an interstate 300 miles away from home. I called the road assistance number and the rep on the line assured me someone would be to me within a hour. He asked me if I felt safe, or did I want him to call 911 for me. Very courteous and helpful. The tow truck arrived within 30 minutes. Since the rep had sent me a text with the company's name I knew who to expect. The driver was very kind. He drove my Grandson and I to the nearest dealer which was 35 miles away. While driving he gave us a history lesson on the area. Although I wasn't completely happy with the Kia dealer we went to, the roadside assistance was perfect.

DianeRead More
6/16/2016 Kia Roadside Assistance - If you're thinking about buying a Kia because of
If you're thinking about buying a Kia because of the free roadside service, DON'T! Terrible service! It took over two and a half hours before I was in contact with anybody. I had to call Kia roadside assistance four times three times I was promised a text message with a status I never received a text message. I was forced to use my own roadside service and I paid dearly however it was much better than using their flaky service. I'm not sure if it's the Kia underpays there tow trucking services they contract with, they don't pay their bill on time, or that they just contract flaky tow company. Not worth your time.

MichelleRead More
4/26/2016 Had to use Kia roadside assistance in Nov 2015 to
Had to use Kia roadside assistance in Nov 2015 to tow car to Kia dealer in Lexington ky, because I lost keyless remote ..the two service towed suv but bent the tire rod underneath. Kia repair guys found it when they tried to move the car to program it for new key. Have been in dispute with insurance company for kia ...been 3-4 months with no resolution. No real effort, in my opinion, by company to resolve claims ( over $ 1900 in damages to vehicle and $ 1400 in car rental reimbursement 45 day for repair. Personal insurance has paid out initial payment of $ 1289 minus deductible but im left having to pay $ 1700 (car rental and deductible ) out of pocket for danage that two service provided by Kia roadside assistance provided. Never again would I use this service.

deeRead More
2/17/2016 Kia Roadside Assistance - I wish I could give them minus 5 stars. Next time
I wish I could give them minus 5 stars. Next time I have an issue, I will handle it myself. I will look up a tow truck company and contact a Kia dealer. If I am unable to google because of phone signals, then I would be forced to use the roadside assistance from Kia and make sure I have the tow truck's number. I contacted the Road Assist. because my Kia was dead. They told me they contacted a towing company and that I would receive a call informing me of the ETA for the truck. After about 15 min, I received a call that the truck would be there in 25 minutes. OK, that isn't to bad, however, the time came and went. I called them again to ask about the tow truck. I explained to them that I was a female in an unfamiliar area and was getting concerned. I also explained to him that I was about 100 miles from home. His response was "should I call the police or fire department?" "NO, I need a tow truck". I told him the Kia dealer was going to close soon and that I needed to get there to drop it off. He said "don't they have an overnight drop box to drop off the keys?" I asked him what I was suppose to do then? What an idiot. I called the tow truck company myself. They had just been notified of my problem. They were very nice and told me the driver's truck had broke down and he would be there in about 20 min. In the meantime. I was in contact with the Kia dealer where it was to be towed. The service manager said he would wait for me if we were late, which turned out to be a good thing. The Kia dealer was fantastic, the roadservice was *?#&@* Those people were idiots.

To publish this I have to give them an email. Seriously, they will never contact me. They know their roadside asst is crappy, why would they email me?

sueRead More
12/29/2015 Kia Roadside Assistance - The Road Service team was good, however
The Road Service team was good, however, the companies they were working with sucked "BIG TIME". I had a simple flat tire and ok the weather was bad. But that's why you have road service, RIGHT! Between the number of calls to KIA Road Service and calls to the tow company, it was terrible. And the towing company kept telling lies, you are next and we will be there within the hour, there was an accident and we have to clear accidents before we can take care of road services customers, my other tow truck broke down and the truck that was coming for you had to go get it. WOW!

Well finally a nice young lady named Chantell at Kia road service, got the tow company on the phone and they admitted they couldn't come get me at all! I ended up driving 3 miles to a Kia dealer. A 6.5-hour ordeal.

ReggieRead More
9/16/2015 Kia Roadside Assistance - blow out on a tire that was only 5000 miles and new KIA
blow out on a tire that was only 5000 miles and new KIA. Waited two hours in a Florida highway at night. The operator claimed the only dealer was 40 miles away and they could order it towed but would cover only 22 miles. I paid the difference for the tow. Come to find out that there was a dealer only 8 miles away although both dealers were closed so it did not matter where we towed it. Not a good experience since it was a new tire that just blew up, and the wait and the additional cost.

John MRead More
8/12/2015 Kia Roadside Assistance - On 8/5/15 my new Kia car had a tire blow out
On 8/5/15 my new car had a tire blow out on interstate 4 in fl. Called my kia roadside who quickly asked if I was in a safe place. I said no I'm on the side of a very busy interstate with a blown out tire. Which I couldn't change because Kia doesn't give spare tires, they give you an air pump and a fix a flat kit. Totally useless in this scenario. I was told it would be 1 1/2 hours for a tow. I waited in a very dangerous situation for 1 1/2 hours and they did not show. I called back every 1/2 hour after the no show and every time I was told they are on their way. Over 4 hours later and an almost dead cell phone a towing company came. The couple was very nice and apologized but said they just got the call 30 min before and they showed me the message!! I was stuck buying a new tire because the ones they use suck and blew out with 10k miles on them! Tgan to make matters worse I didn't make it in time for the birth of my first grandchild. I would never recommend this service and I will not purchase another Kia because of this.

JoeRead More
8/11/2015 Kia Roadside Assistance - Waited for 3 hours for a tow, I wanted to be towed
Waited for 3 hours for a tow, I wanted to be towed home which is 30 miles but they said I was only cover for 25 miles. It would cost me $130.00 to be towed the extra 5 miles, guess who's getting dropped.

VickieRead More
7/1/2015 Kia Roadside Assistance - Their roadside assistance is horrible.
Their roadside assistance is horrible. I called because I had a flat tire. They asked if I had a doughnut. I said no. I asked if I went and purchased a tire, could they put it on. They said yes. So I asked my neighbor for a ride and purchased the tire. They sent someone out who informed me that he couldn't put the tire on. Now, I get it: everyone else in the world knows this, but I didn't. I'm not a mechanic. I didn't grow up with a father and know nothing about cars. So, perhaps that is due to my ignorance or poor communication on her end. Then, I walk across the street the next morning to buy an air pump, why? Because when I called Kia to get it towed, they wouldn't tow it right across the street ( I called and they said they would put the tire on for $10) Nope: they wanted me to pay $65.00. Instead, Michelle informed me they would tow it 10 miles away to a Kia dealership. I didn't have the time because I had an appointment at noon. So, even after sharing my story with the so called "supervisor" I was high and dry with no air in my tire. So I bought a pump and drove it across the street. They put the tire on for $10 in 20 minutes. Sometimes in life when you want something done right, you have to do it yourself! Thanks, but no thanks Kia. #sorry#notsorry

AllisonRead More
6/23/2015 Kia Roadside Assistance - Kia Roadside is not answering and I have a flat
These A**holes aren't picking up. I have a flat tire on the side of the road. I have coverage on my tires and I've been on hold for 2 hours 2 HOURS THIS IS INSANE

Big PRead More
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