Kiwi Crate Phone Number



 

Description

Customer Service Contact Information For Kiwi Crate

Phone Number

PhoneHint
1-650-967-4311Press 0
 

Comments

 out of   based on 13 reviews.
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Date Rating Comment
11/30/2016 Kiwi Crate - PLEASE CANCEL SOPHIE GRAY AND OLIVE KESLER
PLEASE CANCEL SOPHIE GRAY AND OLIVE KESLER SUBSCRIPTIONS TO KIWI CRATE AS OF TODAY - TUESDAY, NOVEMBER 29, 2016 AT 7:12 PM IN LITTLE ROCK AR .

Jacque RainwaterRead More
11/28/2016 Kiwi Crate - Order site online not even working. No one at
Order site online not even working. No one at company is reachable.
Very disappointed.

PaulaRead More
11/16/2016 Kiwi Crate - TOTAL NIGHTMARE ---- they will not answer email
TOTAL NIGHTMARE ---- they will not answer email and you cannot reach anyone by phone. calling credit card and telling them to reject charges
pissed


lisaRead More
6/2/2016 Kiwi Crate - Wow! Wish I would have read these reviews before
Wow! Wish I would have read these reviews before ordering. I've been trying for a week to get someone to call me back about a credit card charge issue...no response at all to my voice mail messages. I'm really surprised because my grandkids love the crates, and I want to continue as a customer but...not sure I can with no response from company. Sad situation.

BarbaraRead More
5/17/2016 Kiwi Crate - Seamless ordering process, great status update
Seamless ordering process, great status update emails, and fantastic product!

ColetteRead More
4/13/2016 Kiwi Crate - Worst customer service ever. It just goes to show
Worst customer service ever. It just goes to show you have to research EVERY company no matter how popular they are or how many advertisers they pay. The experience of ordering a subscription online seems straight forward and easy, but when the box never arrives and then they start lying to you and making up different ship dates and excuses as to why they didn't ship it the process becomes infuriating. They are fast to take your money and slow to never on delivering a product. This is compounded by the fact there is now customer service person to speak with on the phone. I would recommend anyone interested in giving a children's gift subscription try another company, there are a few others out there.

de4anna Read More
4/1/2016 Kiwi Crate - I originally order a subscription for my three
I originally order a subscription for my three grandchildren who are brother and sisters. They sent the ones to the girls but didn't send one to my grandson. I emailed them about it and was told it was combined in one of the other boxes. I checked and we got only two crates and the third one was not included in either crate. I contacted them again and the said it had been sent. I contacted them again to say it was not received and the site showed that it was still pending. The answer was, and I am quoting, "I don't see the problem here since both crates were delivered to your grandchildren. The Magic crate is for your grandson and the Rainforest crate is for your granddaughter." When the original email stated that I had three grandchildren.

cheleRead More
1/12/2016 Kiwi Crate - Out of 5 options to contact someone at the
Out of 5 options to contact someone at the company, only one "sourcing" allowed me to leave a message. No response to my emails either. Not a happy customer at all.

Not PleasedRead More
12/28/2015 Kiwi Crate - Horrible customer service
Horrible customer service. Was told we would receive the crate by a certain date and it still hasn't arrived. Can't get anyone to respond to emails (5 at this point) and when you call you just get put into a loop that they never answer.

I have heard the crates are really cool, but I wouldn't be able to attest to that from my experience.



AnnoyedRead More
12/23/2015 Kiwi Crates are cool but there is no customer service!
I agree with the above. The actual crates are super cool, but you can't get anyone to pick up a phone or email you back with questions about your order. My kids ONLY want this product for Christmas, and that's it, so I was forced to order. Ridiculous that there is such bad customer service when they have been written up in so many publications. It doesn't matter how great your product is if you can't service it.

beckyRead More
12/18/2015 Negative 10 Star Rating for Kiwi Crate - Very Poor
I don't see a block for a negative rating, so I guess I have to say negative 10. I contacted the company 4 times no order no phone call back. Very poor customer service WOULD NOT RECOMMEND TO ANYONE, STAY AWAY.

GaryRead More
9/22/2015 Kiwi Crate - Stop sending packages immediately I will contact my Credit Union and take action.
My name is Roy. I am getting packages at my house under William. Money is coming out my account. Stop sending packages immediately I will contact my Credit Union and take action.

Roy Read More
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