Kmart Phone Number



 

Description

Kmart offers discounted prices on home goods, tvs, toys and even groceries. Kmart is owned by the Sears Holdings Corporation.

KMART USA Corporate Office Headquarters HQ Address
3333 Beverly Road
Hoffman Estates, Illinois 60179

Phone Number

PhoneHint
1-866-562-7848Press 12.
 

Comments

 out of   based on 285 reviews.
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Date Rating Comment
7/15/2017 Kmart - I ordered a 3 tiered tankini swim top in black,
I ordered a 3 tiered tankini swim top in black, Kmart sent a black 1 piece. I called and returned the item, had to reorder the item I wanted.
I just received the new order and what a shock, it once again is the wrong item.
They sent a polka dot 1 piece in the wrong size. I have been on with customer service for over an hour, asked 4 times for a supervisor (unacceptable) before one was provided. The BEST they can do is waive the shipping fee to have it here one the day I leave for vacation and $2.60 off. Really!!!! This will be my last order that I ever place with Kmart. I pray it is the correct item this time but just in case I will be purchasing a swimsuit from another more reputable retailer.

KimRead More
6/26/2017 I purchased three items at Kmart on 5/25/17 while
I purchased three items at Kmart on 5/25/17 while traveling. Today 6/25/17 I realized these items were not the correct size. I went to K-Mart to try to return and they will not accept the return nor will they allow me to exchange for the correct size. All items have the original tags and receipt. I beleve this is not technically past 30 days. IRecenty I know Kmart has been struggling and I felt I should shop there more to support the business. After today's interaction with Customer Service, I will no longer support their business. This is clearly poor Customer Service and could be a major contributing factor to their decline in sales.

Kmart
Redlands, CA



Linda BakerRead More
6/8/2017 Kmart - Bait and switch sale tactics - keep away!
Bait and switch sale tactics - keep away!

nycRead More
5/22/2017 Kmart - Tried to exchange a shirt which had the size
Tried to exchange a shirt which had the size mismarked, it had been over 30 days. Just wanted an even exchange for correct size. They would not exchange. Just lost another customer. No wonder so many stores are closing. Poor customer service. Won't go back. We left a cart full of thing we were going to purchase,

PamRead More
1/23/2017 Kmart - i AM REQUESTING FOR A PICK UP AND HAVE HAD NO
i AM REQUESTING FOR A PICK UP AND HAVE HAD NO ASSISTANCE ON THE PHONE, i KEEP GE TTING DO YOU HAVE A SERVICE AGREEMENT i HAVE A WARRANTY AND i AM NOT CONCERNED ABOUT ANY THING ELSE FROM SEARS OR kMART PLEASE COME PICK UP THIS WASHER PURCHASED OR LEASE 9/17/2016. THE TECH HAS BEEN OUT THREE TIMES FOR YOUR RECORD STILL NO COMPLETE SERVICE. WAS UNHAPPY FROM DAY ONE I HAD TO PAY FOR DELIVERY AND THEN HAD TO WAIT FOR INSTALLATION THE FIRST TECH MENTION CODES WERE WRONG SECOND TECH SAID DO NOT WASH SMALL ITEMS WELL HELLO iM A BUCK 100 POUNDS HOW BIG IS MY CLOTHES THIRD TECH SAID IT WAS THE HOSE WELL i GIVE UP PLEASE C OME PICK UP Y OUR MACHINE I HAVE ALREADY PURCHASE ONE AND I AM EXTREMELY SATISIFIED/

CAMILLERead More
1/6/2017 Kmart - DEAR K-MART YOU DO NOT MAKE IT EASY TO COMMENT
DEAR K-MART YOU DO NOT MAKE IT EASY TO LEAVE A COMPLIMENTARY MESSAGE FOR K-MART STORES EVERY SITE I CLICKED ON WANTED ME TO TAKE A SURVEY BUT I WANT TO TELL YOU ABOUT MY A+ SERVICE I RECEIVE AT YOUR ANAHEIM CALIFORNIA STORE AND IT IS A SHAME THAT YOU ARE MISSING THE BOAT BECAUSE IF YOU CAN GET PEOPLE IN THE STORES AGAIN THEY WOULD REALIZE WHAT GOOD MERCHANDISE YOU HAVE AND WHAT FAIR PRICES YOU CHARGE YOU HAVE TO GET ACROSS TO THE PUBLIC THAT K-MART AND SEARS ARE NOT GRANDMA AND GRANDPA STORES ANYMORE THEY ARE UP TO DATE WITH GOOD PRODUCTS MAYBE THE STORES NEED TO HAVE A LITTLE UPDATING BUT YOUR PERSONNEL AND PRODUCTS ARE WONDERFUL I SUGGEST YOU SIT DOWN AND RE-THINK YOUR PROFILE AND FUTURE TO INTRODUCE PEOPLE BACK INTO THIS WONDERFUL STORE IN A MODERN AND UPDATED FASHION

James AlefantisRead More
12/30/2016 Kmart - Tried to exchange two pair of wrangler jeans
Tried to exchange two pair of wrangler jeans purchased by my son for his father. They were the wrong size and unfortunately he lost his receipt did not want a refund just an exchange for something clearly sold in the store. Customer service would not allow exchange without receipt. I have tried to speak to customer service manager without success. I'm up on hold until I finally have to give up waiting. Tried calling phone number on site and am unable to speak to a human.. absolutely crazy making. Never have experienced this with other stores! Disgusted with all attempts to resolve this

GeorgiaRead More
12/8/2016 Kmart - I asked for your customer phone number and got
I asked for your customer phone number and got nothing but a site that provided no phone number. I purchased many items from Kmart and I am very upset about the toy Radio Control excavator. The directions are poor and the screw to take the compartments are so small that I spent 20 minutes taking off the spot for the AA batteries and then tried to find the opening to put the batteries pack that was included, It has an end that looks like the plug that I use to plug in the charger for my Ipad. But the only connection that I could find has a middle circle that prevents me from plugging the charger in. I want to have someone that knows what I'm talking about, I will not buy from your site ever again unless this problem is resolved. I tried to do the email but there is no phone number or site that I tried

forget the nickname I'm really ticked off, NancyRead More
9/2/2016 Kmart - Does anyone know the customer service number for
Does anyone know the customer service number for Kmart - the one I have 1-800-443-2526 is no longer in service??? 30 days later and I have yet to receive my refund....and now I can't even call them!!

Kim KRead More
6/28/2016 Kmart - I purchased a 80' garden hose that had a 7 year
I purchased a 80' garden hose that had a 7 year warranty 2 years ago. It had has been stored in my basement until this past weekend, when I started to used it the hose expanded (swelled) up like it going to burst. I called the Kmart in Mt Airy, N.C. where I purchased it and told the guy in the Garden Center what had happen. I told him that I had no receipt or package, he told me to bring it over and he would replace it. I made a 50 mile round trip today and let the manager tell me that she would not help me at all, all she would say I need receipt. She would not trying to help me at all, and she was not a bit pleasant at all. I told her that Kmart is going to lose customers with the attiuide of not trying to help the customer knowing that the customer was in the right, but just didn't have the receipt.

WadeRead More
5/22/2016 went to kmart today to pick up my 5 prescriptions,
went to kmart today to pick up my 5 prescriptions, which i should have been rewarded 10 thousand points for, however i did not receive due to associate ringing me up wrong. I tried to get this resolved in store and also called shop your way when we got home, both telling me they could not do anything. So now i lose out on using my surprise points expiring tomorrow and also 10.00 in regular points. i am very dissatisfied with how everything transpired today as i need my hisband with me when shopping. now it seems i have to take back my medicine and have them refund and redo my transaction which is almost an hour away

dianiaRead More
4/13/2016 Kmart - Tried to make return,had wrong slip,i guess,said
Tried to make return,had wrong slip,i guess,said over a month,no good,must have lost slip,what can i do??no help//wanted to swap or ??did not expect cash back.shop there a lot,but am home bound most of time,no ride.much too big,have lost weight ,because of illness. any help ??pay cash sometimes also??

mary morinRead More
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