Kobalt Tools Phone Number



 

Description

Kobalt Tools are Lowes Store brand of hand and power tools.



Phone Number

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1-800-445-6937Hint Needed - Please Comment
 

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 out of   based on 151 reviews.
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Date Rating Comment
5/16/2016 Kobalt Tools - Well after reading the above comments , I see no
Well after reading the above comments , I see no need to try to talk to kobault need to contact the Better Buss. Bureau.

Rick PriceRead More
5/11/2016 Kobalt Tools - I called from Singapore to ask Kobalt Double Sided
I called from Singapore to ask Kobalt Double Sided Edge Trimmer, item # 2290292, model # 52018, but holding the line for half an hour no body to assist. Called again and again but same issue, until gave up...

MartinRead More
5/4/2016 Kobalt Tools - I've tried to get through to customer service off
I've tried to get through to customer service off and on for about two weeks and every time I call I get a recording there are 5 calls ahead of you, someone will be with you shortly. I don't know what they think shortly means, but I've waited over 45 minutes before I finally got to speak to someone only to tell me that they did not have the part that I wanted to order (trimmer line spool lid). I will never buy Kobalt products again. They have the worst customer service I've have ever dealt with.
Bill

BillRead More
5/1/2016 Kobalt Tools - I have a Kobalt 12" radial arm saw and I broke a
I have a Kobalt 12" radial arm saw and I broke a part (my fault) and was looking on line to get a replacement part. After reading the above reviews, I came to the conclusion that I was pretty much screwed in getting any help from Kobalt. The contact number is on the front page of the owner's manual, so I thought I would give it a try expecting the worst given all the lousy reviews. When I called the number, I hit the same recording saying I was the 5th caller. I simply gave up and called back later where I was informed I was the 2nd caller. OK, that sounds reasonable, so I hung on. In about 5 minutes a human came on the line to assist me. She was very pleasant and needed explicit information about what part I needed. Be aware callers, you need the Item number, the Model number and the Part number for them to help you. She put me on hold to see if she had the part in stock. She didn't, but gave me a phone number of the company who could help me. She informed me that after calling this company, if they didn't all back within 3 days, to call her back and she would then try to help. Based upon what other reviewers wrote, this was the dead end for sure. But, I took the number and called the company and was connected to a recording asking for my information and that someone would call me back within 3 working days. Sound familiar? I was skeptical but really had no alternatives at this point. After 1 day, this company actually called me and said they indeed had the part, gave me a price which was more than reasonable, therefore I gave her a credit card number and awaited for shipment. The part came within 3 days and was actually the right part. To sum it up, it was a great experience and I really appreciate the honorable and fast service. Hope this helps you folks out there with a little confidence that sometimes the system actually does work. Take care.

BradRead More
5/1/2016 Kobalt Tools - kobalt stuff must be made in japan everything goes
kobalt stuff must be made in japan everything goes bad after 90 days.Made out of bad metal .I have a wheelbarrow used six times always stored in side of home always in the dry,bed metal flaking layer after layer .hade two years same think year after year.lowes looked at it said don't know what wrong looks new only bed looked like a good thing bay was I wrong no more kobalt for me or family thank you.######

billRead More
4/13/2016 Kobalt Tools - Bought the Kobalt blue coiled 25' air hose.
Bought the Kobalt blue coiled 25' air hose. The box says lifetime hassle free warranty. The end broke off, so I took it to lowes and they no longer carry my hose. Manager says I'm full of shit, as there New line only carries a 3 year warranty. F LOWES AND KOBALT!

JustinRead More
4/2/2016 Kobalt Tools - I wish I had checked the reviews here
I wish I had checked the reviews here before I had bought any of my kobalt tools. I have a bench plane I have had for sometime. I finally sharpen the blade and go to use it, the blade adjustment lever does not even reach the cap iron to adjust the blade. the plane is garbage!
I have waisted enough of my time sitting on a phone with no help at all! So what I'm saying is the company is as much garbage as their tools, They just lost a customer. This means LOWES as well. Funny I never have a problem at HOME DEPOT or RIDGED TOOL.

ChuckRead More
3/29/2016 Kobalt Tools - Do not but KOBALT. Their customer service seems to be non-existent
Do not but KOBALT. Their customer service seems to be non-existent. There seems to be no online ordering replacement parts site, and I have not been able to reach a customer service representative at all. Evert time I call the 888-356-2258 number, I get a recording that says there are seven callers ahead of me. I wait for 1/2 hour to 40 minutes listening as 6, then 5, then 4, then 3,2 and then 1 customer is ahead of me only to have the line disconnected. This experience is from two separate phones and locations. Buy your tools from SEARS. They will do replacement parts from the store, and they have the life time replacement on their life time mechanic's tools replacement for real.

SteveRead More
3/28/2016 Kobalt Tools - trying to get parts from kobalt r next to
trying to get parts from kobalt r next to impossible. when and if you ever get anyone to answer they probably would not be able to help you even if they say they. will. lack of knowledge and just not given a damn if they help or not.
do not buy kobalt poor quality no service but then what do expect from lowes.

x lowes customerRead More
2/23/2016 Kobalt Tools - Ditto on the above Kobalt customer service problems
Ditto on the above customer service problems. I have been on the phone for an hour trying to order brushes for a Kobalt chop saw. Still holding.

TedRead More
2/9/2016 Kobalt Tools - I purchased a Kobalt 20 Gl upright air compressor
I purchased a Kobalt 20 Gl upright air compressor almost 2 years ago. The pressure regulator came apart in my hand recently. I contacted Kobalt about a replacement part. It was not in stock and the representative spoke with (after a 10+ min wait) told me that the manufacturer uld be contacting me about filling the item in 3-5 days. Today ( 7 days later) I contacted Kobalt again. 1-888-356-2258. The same person told me that the manufacturer said they had spoke with me and said the item would be shipped in approximately two weeks. No one. No one from the manufacturer had contacted me. Someone told a bald faced lie.
By the way, in checking the product reviews of the air compressor, the complaints were: Pressure regulator pressure regulator, pressure regulator, pressure regulator.......
The Next Generation of Tough Tools Found Exclusively at Lowes!!! Bull Crap!!


DarylRead More
1/30/2016 Kobalt Tools - It is a run around with Kobalt tools I have a
It is a run around with Kobalt tools I have a kobalt precision screwdriver set which broke , took it back to lowes and was told they no longer carry this tool I ask if it could be order and was told no longer make this tool , Well today as I was on amazon I look up KOBALT precision screwdriver set and there it was Model # 62492 ,Well I called Lowe's and was told I needed to call KOBALT and they patch me over I waited as phone rang , BMW service. Not KOBALT, I called back Lowe's and this time asked for KOBLT service number and was told there not open on weekends ,I said , that's ok I will call on Monday can I get the number 1-888-356-2258 , I called the number it is KOBLT service # I will call Monday

TedRead More
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