Kodak Phone Number



 

Description

Kodak products span digital still and video cameras and related accessories; consumer inkjet printers and media; digital picture frames; retail printing kiosks.

Kodak USA Corporate Office Headquarters HQ Address
343 State Street
Rochester, NY 14650
Phone: 1-585-724-4000

Phone Number

PhoneHint
1-800-235-6325Press #
 

Comments

 out of   based on 145 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
7/8/2016 Kodak - They claim to have the cheapest cost per page, I
They claim to have the cheapest cost per page, I only get about 200 black documents from a cartridge that say 400. Also it uses color to print black no matter how you set it up. After contacting customer support THREE TIMES and doing what they told me to include installing a new print head it is no better. I have spent $90.00 on ink. All they do is tell me to call back when the ink is gone and they will fix it. ALSO IN CASE YOU DID NOT KNOW YOUR KODAK PRINTER SENDS INFORMATION TO KODAK WITHOUT YOUR KNOWLAGE. NO WHERE IN THE USER AGREEMENT DOES IT INFORM YOU OF IT. Apparently it isn't accurate because they insist I changed my color ink cartridge in Jan. I have replaced it twice since then, the last just two days ago. The supervisor Rakehs is rude, arrogant, and demining, He will not address the issue just like all the other customer service people at Kodak DO NOT BUY A KODAK PRINTER!!!!! LOOK AT THE REVIEW WRITTEN ON 9-16

JimRead More
2/19/2016 dear sir I have a Kodak printer esp3.2 it needed
dear sir I have a Kodak printer esp3.2 it needed new black ink and when I replaced it it said the printer head is loose can you tell me what I do now thank you P.A.Knight

PatRead More
12/6/2015 Kodak - I have spent weeks trying unsucessfully to connect my hero 0.1 aio to my new dell 3000
I have spent weeks trying unsucessfully to connect my hero 0.1 aio to my new dell 3000 series laptop. i am about to throw it out and buy a different brand printer and if the webmaster does not allow my comment. I can spend weeks on facebook and twitter I can also make a video for youtube and have a friend post it

joeRead More
9/3/2015 Kodak Easyshare Cameras will not upload because Kodak does not support them
I'm sitting here with two beautiful Kodak EasyShare cameras that work well but can't use term anymore because Kodak does not support them anymore, so my new computer programming will not let me load the pictures from my camera to my PC. Impossible to get help from Kodak, just an explanation page from them. NO MORE KODAK PRODUCTS OF ANY KIND FOR ME.

LouRead More
6/25/2015 I'm so ashamed of the people running this once admired company (Kodak)
Isn't it a crying shame that the company for which my father worked for 37 years is so far down the scale that they can't even hire those unemployed Rochesterians and teach them tech support for their products which I see is in much demand for someone who can speak succinct English#!! Now I can see why they r where they r! Executives certainly r paying themselves too much to give a shot about what used to be a superb product, CEO'S have driven that wonderful name into the ground and then have the gall to wonder why???###!
Wtf... get your shirt together people!! Poor George, my dad, and Uncle r rolling over in their graves! And..... George would have FIRED ur asses long b4 now!! I'm so ashamed of the people running this once admired company and close to my heart. U all need to be FIRED!!!!!

Ann Alger CollinsRead More
6/9/2015 Kodak - does fz 41 camera exsitc i cant find one help
does fz 41 camera exsitc i cant find one help

jerryRead More
5/29/2015 I purchased a Kodak ESP Office 2100 Series All in
I purchased a Kodak ESP Office 2100 Series All in one printer. When I printed copies, only blank sheets of paper comes out. The computer states error replace print head. I contacted the store where it was purchased (Wal-mart) only to find out that they recommend that I contact Kodak Company.

JaniceRead More
12/6/2014 Kodak - I read your comments. It made me apprehensive in
I read your comments. It made me apprehensive in calling customer support. I bought a Kodak ESP Office 2150 about 2 years ago. Last Christmas (2013) I began to notice that the colour was not correct. The test page revealed that the red was running out. I cleaned the head a couple of times. All was right. Then, the next day, it happened again. Cleaned heads again & all was right again. As time went on, this happened often causing me to buy more & more cartridge replacements. I used the website listed near the cartridges in the printer to contact Customer Support. The techs gave several remedies. I tried them, but the same problem kept happening. This went on for a year. And, I called Customer Support several times during that year. It's Christmas 2014, I called again. The computer said it would be about a 5 minute wait. The tech came on in 2 minutes. I explained the problem and he listened. He saw that I had called several times before. He placed a printer head replacement on order; free of charge. It will arrive in 3-4 business days. Service, with a smile.

IsaacRead More
9/29/2014 I purchased a Kodak FunSaver Camera for my 50th
I purchased a Kodak FunSaver Camera for my 50th High School Reunion on Saturday September 13th @Walgreens @47th& South Halsted in Chicago Il..
At the reunion that evening the camera did flash, and sometimes did not advance. After trying to take a few pictures with no good results, I. Stopped trying. People were trying to have a good time, not pose for pictures for a camera that's not working. On Monday I called the Walgreen store and explained what happened with the camera. The sales person asked if the camera was in the wrapper, I said yes. I was then told not their problem, call Kodak. I did, I got no help. No live person. So I have no pictures of an event from my life of people I may never see again, and I cannot even get a coupon or discount or speak with a live person to state my problem. Not good customer service.

BeverlyRead More
9/17/2014 Kodak - I bought your first digital camera about 1986 or
I bought your first digital camera about 1986 or 1987 never had any problems, with it alto I have quite a few Disk film that I can not get developed, or placed on CD, their are many fond memories of love ones who have passed on them, I would like to know where I can get them developed, or were I can send them to have this done, I have always used Kodak and now I have this problem that I have tried to fix and can not, any help would be of grate Value to me, my family or any one else who may have the same problem. Thank You for your time in this matter.

DebbieRead More
9/16/2014 1] I purchased a Kodak all in one printer Kodak
1] I purchased a Kodak all in one printer Kodak ESP C315 because it advertised as being the best value for money to print hundreds of photos in the time I have had this printer I have replaced black and colour ink cartridges 4 TIMES and have only printed 20 2page documents -- and 13 photos, I do not consider this value for money.
2] Why is it using so much ink and saying I need to change the ink cartridge the replacements are not cheap. 3] When I ask for just b/w prints it will not print, when I ask for a document which is only black text it will not print if the colour says it needs replacing.
4] I have contacted your customer service to no avail they either don't or cant understand what i'm saying to them.
I would appreciate if someone would contact and help me .


ADELERead More
9/12/2014 Kodak - Attempted to contact customer service to no help
Attempted to contact customer service to no help whatsoever like Richard over a problem of leaking batteries. I see no reason to continue with this comment because I doubt I'll get any satisfaction, "Good Bye".

JimRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):