KTM USA Phone Number



 

Description

KTM is a specialty maker of motorcycles, ATVs, racecars, for both track and street.

KTM USA Corporate Office Headquarters HQ Address<



Phone Number

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1-440-985-3553Review and Hint Needed
 

Comments

 out of   based on 23 reviews.
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Date Rating Comment
3/14/2015 KTM USA - My 2014 duke had a catastrophic failure. Crank
My 2014 duke had a catastrophic failure. Crank bearing. It has been in the shop for 2 months +
Customer service has been piss poor. This is warranty work. Still have not got it back. Talked to Jim at customer service and asked to talk to his manager and he tells me he doesn't have one. What a sad disservice to customers. I paid 20000 cash for 2 2014 dukes and this is what I got

Garland Read More
7/17/2014 KTM USA - I'm interested in buying a 1290 SuperDuke R. Some
I'm interested in buying a 1290 SuperDuke R. Some time ago I read on the KTM website that the new active suspension on 2014 Adventures called MSC is now available for retro-fit on 2013's. Do you have any knowledge as to whether this technology will be available for the SuperDuke?

RobertRead More
10/3/2013 KTM USA - I have a 2013 350xcf-w "Great Bike" I put one of
I have a 2013 350xcf-w "Great Bike" I put one of your 3-way map switches on it and would like to have more info. on the way it affects the power/torque. I mostly ride tight technical stuff so I value my torque. Does the wild setting make as much grunt down low as the mild setting?
Thanks for all the great bikes you make this is my 4th KTM in a row.
200xcw
400xcw
300xcw
350xcw !

GeneRead More
9/3/2013 KTM USA - I own a KTM 950 adventure. whats with the fuel vapors
I own a 950 adventure. whats with the fuel vapors penetrating the fuel tank and blistering the graffics? Very unsightly. how do i fix this problem?

LarryRead More
5/29/2013 KTM USA - I have a 2011 ktm sx-f 350 just a year old and it
I have a 2011 ktm sx-f 350 just a year old and it won't stay running and the shop i took it to has had it for over two weeks.They are telling me they can't find anything wrong with it. I have missed three races because of this problem.What do i do they just keep giving me the run a round.

BradRead More
3/27/2013 KTM USA - A lot of people want to ride ktm but worry about
A lot of people want to ride ktm but worry about cost and parts. So if you go into my local shop thinking of switching to a ktm chances are you'll go buy a Japanese bike. The shop is good the best machanic around. But the parts guy / sales dude doent have any motivation. Just have your part number for your ktm or talk to anyone else there if your looking for motivation towards a ktm... My ktm 2004 625 smc is one of the most fun bikes I ever road, but what a crappy desighn to have the shifter on the main shift shaft . I dropped my bike at 5 miles per hour and spun the shift shaft end becaust it fell on the shifter resulting in a complete engine break down to replace the shift shaft.

MikeRead More
3/15/2013 KTM USA - IAM A RIDER FOR 45YEARS AND RODE MOST OF MY TIME
IAM A RIDER FOR 45YEARS AND RODE MOST OF MY TIME ON BMWS AND DUCATIS AND TRIUMPH ,NOW I WAS PUMPED UP TO OWN THE 2013 KTM 990 SMT ,EVEN PUT 7K DOWN ON THIS BIKE ,LONG WINTER NOW COMING TO A CLOSE ,AND HOPING TO SEE MY BIKE ANY DAY NOW WELL MARCH 15TH TODAY EVEN WENT TO MY DEALER AND SAW A FEW 2013S OUT ON THE FLOOR ,WOW NICE I THOUGHT ANY DAY ILL GET A CALL TELLING ME OH YOUR BIKE JUST CAME IN ,SO I SAID LETS CALL MYSELF AND SEE IF THEY HEARD ANYTHING ,SO I SPOKE TO THE SALES STAFF AND WHEN HE SAID TO ME THAT ITS NOT COMING IN TILL JUNE MY BALLS HIT THE GROUND .WOW YOU HAVE TO BE KIDDING ME WHAT THE HELL KTM APRIL GONE MAY GONE AND ? WHEN IN JUNE ? I REALLY CAN,T UNDERSTAND HOW A COMPANY CAN HAVE PEOPLE WAITING UNTIL JUNE ,SCREW THAT SO ILL GET MY MONEY BACK FROM THIS DEALER ON SAT AND GO BUY A DUCATI AGAIN ,ALL I KNOW IS ILL NEVER EVEN THINK ABOUT BUYING ANOTHER KTM EVER AGAIN ,THIS COMPANY BETTER GET ON THE BALL ,YOU LL LOOSE ALOT OF PEOPLE THAT WANT TO RIDE , ITS SPRING KTM SHOULD HAVE ALL THERE NEW M/CS OUT FOR PEOPLE TO RIDE AND THINK ABOUT ,WHAT A REAL SHAME KTM ,SHAME ON YOU ,BACK TO THE REAL WORLD OF MOTORCYCLES THE NAME IS DUCATI ,BMW ,SORRY KTM MY MONEY WILL NEVER GO YOUR WAY AGAIN ,

TOM WENTZRead More
11/22/2012 KTM USA - Mexico KTM Dealer (Queretaro)
I recently purchused a new KTM 690 DUKE.
Now after 2000 Km there is a radiator flui leak. No apparent physical demage to radiator unit.
I have asked the dealer for support.
Now 1 week later i still do not know what the plan is to repair the new bike.
In the mean time i can not ride the bike i purchused to go to work with.
I need your help.
What can i do to expedite this complicated warranty process.
Sincerly,
Antonio Canini.

Antonio CaniniRead More
8/6/2012 KTM USA - Friends in Europe are starting to see KTM Freeride
Friends in Europe are starting to see KTM Freeride E bikes.
Should we wait for a US release or buy a Zero X??

GregRead More
7/25/2012 KTM USA - I bought a new 2011 KTM 250 xcf from a local shop.
I bought a new 2011 KTM 250 xcf from a local shop. It was a left-over, and got a good deal on it. I took my son, and his friend for a ride, and after a 100 mile drive too get to the riding area, the bike would not start. I had started it before we left, but could not get it started for nothing, after running the battery dead, and kicking it til my foot bleed, we tried too pull start behind a quad. Nothing! after taking the bike apart, just to get too the spark plug, the plug was fine. The problem was that the dealership had put gas in it, and let it sit for two years. the pump, and the filter were cloged with old gummed up gas. I had too go through the hole system, including the injector, and flush everything out. I know that this is not KTM's fault, it is the dealer, that was stupid enough too put gas in a bike that is sitting on the floor, that is not even sold. I have heard of this happening so many times, and after reading some of these stories, I figure that this is part of some of these people's problems that they have encountered. People told me too take it back, but if they are dumb enough not too check this before they sell a bike, than I don't think that I want them working on my stuff. I just hope that KTM reads this, and sends out a memo too dealerships that might be this ignorant, and hopefully save others from this wasted time, and money that they have cost me. After all of this, that good deal that I got, was no longer a good deal!

RonRead More
7/22/2012 KTM USA - Well I went out bought a brand new 2011 Husaberg
Well I went out bought a brand new 2011 Husaberg fe570s inwhich KTM ownes and the bike has 1hr on it this what is what has happened in that 1hr turnsignal melted off wiring to, the back tire rip off my license plate holder with one little bump going off the street to the dirt.The other turnsignal lens fell off so its been setting in the garage waithing for the parts.Well I got tired of letting a ten thousand dollar bike set waiting for parts I rode it around the block and I found myself walking home because the fuel pump took a dump..Now this is all in one hr put on this bike and 20miles the dealer in Tucson airzona Performance cycle center what a mistake buying one of these bikes false advertisements on how reliable they are(I should of stuck with Honda!).Anyways the dealer keeps wanting to order parts that I havent got and tell me there going to get Ktm and husaberg involved but they are just giving me the run around and wont give me my money back so i'm in the dog house with the wife..I should of known when i was about to put it on the trailer the leaking oil from the timming chain tensioner the guy ran in and found a used copper washer and it stop leaking..I drove over three hundred miles to get this bike now they want me to drive back to get fuel pump fix and I just spent 10 grand and the act like I have the extra cash to let them muck me around sum more..They want me to buy after market this and that I'm like really u misewell just tell me to go jump off a short peir..

cliff2727Read More
7/19/2012 KTM USA - One month ago i purchased a brand new 06 ktm950 sm
One month ago i purchased a brand new 06 ktm950 sm from our local dealer {bills cycle shop} here in idaho falls idaho. From the first time i took it home it has left me stranded many times. Im really disapointed and stressed out that i cant take this bike on long trip because it has a problem starting after it has been ran and parked in the hot weather. It turns over and sometime starts but it wont stay on and it make a loud clacking noise quite often when it shuts off for no reason. It seems to start easier in the mornings after it sat all night and cooled off. I let the mechanic borrow my bike for a week to ride and see if he can figure it out.I dont know what to do or who to contact. I paid alot of money for a bike that has let me down and dont know if may have bought a lemon.

gumaro Read More
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