LG Appliances Phone Number



LG appliances makes Refrigerators, Washers, Dryers, Ranges, Ovens, Cooktops, Microwaves, Dishwashers, Air Conditioners, Vacuums, and Dehumidifiers.

LG Appliances USA Corporate Office Headquarters HQ Address
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
Corporate Phone Number: 1-800-243-0000
Fax Number: n/a
Email Address: n/a

Phone Number

1-800-243-0000Hint Needed Please Comment


 out of   based on 128 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
12/7/2016 LG Appliances - On the 23 of November a gas range in which I
On the 23 of November a gas range in which I purchase from home depot, upon delivery I found that the Gas regulator behind the range was cracked I called an 800 number and told them of the situation and that they will have a technician to come out to replace it. The technician was outsource from another appliance company that locally in this area. The company ordered the part but would not come out to repair it because LG had not paid the for pass repairs on other appliances, but have been without a range for 2 weeks. If I had done my research I would have picked LG.

Jimmie L. WardRead More
12/3/2016 LG Appliances - It is unfortunate that a company as large as LG
It is unfortunate that a company as large as LG can totally ignore the responsibility to its customers who purchased appliances with the expectation of quality,. My daughter purchased a washer that was defective even before completing 1 load of wash less than 5 hours of being delivered and set up. She was told that she would have to wait 3-5 days to see if they could get a repairman out to look at it. Day 4 and still no response. I will personally never purchase anything with the LG Brand on it and I encourage others to follow suit and send a message to them that customers deserve better!

SandraRead More
11/17/2016 LG Appliances - To Whom It May Concern:I bought the most amazing
To Whom It May Concern:
I bought the most amazing LG refrigerator from your company a few years ago. It was top-of-the-line and one of my most prized possessions. As a school teacher it was quite an investment for me. But I love to cook and needed a great refrigerator – this did just that. About three weeks ago our area was hit by Hurricane Matthew. While we did not receive too much damage from the wind or rain; the flooding devastated my neighborhood. The Inter coastal Waterway continued to rise forcing myself, my sons and my neighbors to evacuate with only a couple hours of warning. Luckily, I was able to stay with friends but the damage done to my home was beyond repair. Due to the extreme flooding, that was contaminated with sewer waste, we have been instructed to throw everything away. You can imagine my dismay to learn that I have to trash my beloved fridge. After the flood waters receded I went back home after two weeks to begin to throw all of my life away. When I began to clean out the contents of the refrigerator I was pleased to see that there was still ice in there. Imagine! After two weeks and all of that flood water and days without power the meat was still fresh well not rotten. Alas, I still have to throw it away I still have a warranty but I was told it does not replace for disasters or contamination. I wanted to write to you to tell you what a great product you have. I hope to be able to one day again have a refrigerator as wonderful as the one that is going to the dump. I know it won’t be right away or maybe never after all I am a teacher and starting fresh but it is on the top of my wish list. Thank you it was a pleasure to own one of your products.

Vivian Vega-Leon
Survivor of the Rosewood, Myrtle Beach, SC flood 2016

Model Number: LFX25991ST/05
Serial number: 310KRJU0F915
Best Buy purchase

Vivien VegaRead More
10/28/2016 LG Appliances - With this horrible experiences, can we get
With this horrible experiences, can we get ourselves together and file a case against LG with consumer protection agency. think about it, respond and let us see how far we can go. I have been calling LG for about 3 weeks now without success, they usually tell me my call waiting time and then cut off.

HelenRead More
8/19/2016 LG Appliances - There is no rating low enough to rate LG. Worst
There is no rating low enough to rate LG. Worst company ever to buy from. We all need to establish a a DO NOT BUY LG web campaign. Everyone everywhere should know not to buy LG appliances. We purchased and received our a LG washing machine on 6/3/2016 and after 3 weeks of washing we noticed that our clothes were not "smelling" clean. Look at owner manual and fill level of water did not match up with the water in tub of washer. Turns out not enough water in machine to wash clothes properly and service tech stated there was a problem with the mother board and jet sprayers on new washing machine. LG promised parts for over one and a half months and knew they were not going to get it in but delayed me on every call. Never, never, never buy or recommend LG Appliance to anyone. Customers service and supervisors will lie to you about service and parts. The only person with integrity was the service tech who returned all my calls and kept me update with correct information. Go Moty!

Sherry Read More
8/10/2016 LG Appliances - What a joke trying to get through to parts for my
What a joke trying to get through to parts for my LG refrigerator, ,the company they forwarded me to has no compressors , they didn't even offer to order one , so now I to am stuck with a year and half our frig. The repair company that will fix the compressor has cost me out of pocket $750.00 , they already went to service 12 other Lg,s refrigerators that week With similar problems,
My advice, spread the word and maybe this company will go out of business

EssieeRead More
8/5/2016 LG Appliances - I purchased a complete set of new kitchen
I purchased a complete set of new kitchen appliances last year. They have all performed as expected for the price I paid. However, here it is, exactly one year later and the front of the dishwasher is covered in tiny specks of rust from top to bottom. Just the dishwasher, not the microwave, refrigerator or stove. It's not a couple of little specks, just thousands upon thousands of rust spots. I called LG, and even though I bought their extended warranty, they tell me its just cosmetic and therefore there is nothing they can do about it.

I am furious, to put it mildly. I paid right near $6000 for these appliances and now I guess I'm just waiting till the same rust appears on ALL of them.

DO NOT waste your money. I would not recommend the appliances nor their "service".

JaniceRead More
7/27/2016 LG Appliances - Last November I purchased an LG French Door
Last November I purchased an LG French Door refrigerator FXS20766S. The features are great but it has been repaired 3 times since. LG's only answer is "we are sorry". When you pay $3,000 for a refrigerator it's suppose to last more than 1 1/2 years! I have lost lots of money in food and repairs with no satisfaction from LG customer service! Awful company...never will purchase or recommend an LG product again!!!!

SAMRead More
LG REPAIRS FOR THIS COMPANY SUCKS. I WILL NEVER BUY ONE OF THESE PRODUCTS AGAIN !!!! I have been a most a month and still not fixed. My refrig. is still out. !!!!

Marc Read More
6/22/2016 LG Appliances - I purchased an LG French door refrigerator in July
I purchased an LG French door refrigerator in July 2011 and three weeks ago it stopped cooling. A call to LG resulting in a $250 upfront charge to my credit card for labor. Their technician who visited my house deemed the unit unrepairable due to a Freon leak. For the past three weeks I have been getting the run-around from LG. It's almost like they have no idea how to manage warranty claims. My unit has a 7 year parts warranty on the sealed system. Last Friday I finally barked enough and was transferred to Executive Services. The lady there couldn't find any record of the technician's notes so she would have to dig and call me back. I'm still waiting and it's Wednesday of the following week. I've already purchased a new fridge that arrives today and am totally disappointed in LGs product and support. Do not buy an LG anything.

BennyRead More
5/25/2016 LG Appliances - I recently purchased a previously owned LG bottom
I recently purchased a previously owned LG bottom freezer refrigerator. It is in need of a new refrigerator door handle. I found the handle on line and purchased it. The problem is that the bolts that connect it to the refrigerator are discontinued. I have called LG and all the parts suppliers that are on line to find out the same thing. I am unable to replace the door handle without the bolts. If anyone can help, I would appreciate it. It is model number Lrbn20510ww. HELP!!!!

KathyRead More
5/20/2016 LG Appliances - Obtaining a replacement part for my refrigerator
Obtaining a replacement part for my refrigerator has been a major trial, annoyance and sense of being ripped off.
Sears Parts obtained the piece, but it did not fit with an existing part. That part was "unavailable" according to
computer info. After going to another appliance dealer, same answer. They suggested contacting LG, where
there was a notation that the part was available. I reordered the original piece at twice the (Sears) price, but
the second part was not sent. I spent money on shipping fees. I subsequently found that other existing components didn't fit, so apparently I need to order an entire new system. I'll price it through Sears.

LG, this is a terrible way to do business. Like the many others whose comments I read..."never again" with LG.

MeredithRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):