LG Appliances Phone Number



LG appliances makes Refrigerators, Washers, Dryers, Ranges, Ovens, Cooktops, Microwaves, Dishwashers, Air Conditioners, Vacuums, and Dehumidifiers.

LG Appliances USA Corporate Office Headquarters HQ Address
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
Corporate Phone Number: 1-800-243-0000
Fax Number: n/a
Email Address: n/a

Phone Number

1-800-243-0000Hint Needed Please Comment


 out of   based on 135 reviews.
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Date Rating Comment
5/20/2017 LG Appliances - Anyone who is dismayed with their LG appliance
Anyone who is dismayed with their LG appliance please contact your attorney general. I will be doing that exact thing regarding my dishwasher that is not even two years old. The atty. general's office gets the job done whether is be your money back or your appliance repaired.unhappy

unhappy camperRead More
4/25/2017 Cannot even give one star. Avoid LG appliances!
Cannot even give one star. Avoid LG appliances! I purchased a dishwasher approx 5 months ago. The heating element died. I waited several days for a repair person only to be told that it will be at least a week until the part needed is received and can be installed. Let me point out that it was well known when I called to schedule a repair that the heating element was the problem as that was the error code displayed. That being said the repair person was sent without the appropriate parts. Reminded me of that commercial where the "monitor" informs people who are lying on the floor under gunpoint that the bank is being robbed. The repairman informed me what was already common knowledge to myself and LG. This wasted almost a week. I have six people residing in my household and will be without the dishwasher for approx 2 weeks before it is finally repaired. Speaking with the supervisor, Thomica, EE# 10274, was a total waste of time. She repeated the "company lines", cannot repair sooner, cannot install a new appliance, cannot provide additional contact phone numbers or names in a rather rude tone. I am in the process of replacing major appliances and will be moving in the near future. Rest assured that no LG appliances will ever cross my threshold.

Marie DrosnockRead More
4/15/2017 LG Appliances - Bought LG refrigerator & after only a few months
Bought LG refrigerator & after only a few months noticed specs of paint off the top surface of the door. Got the tech out & they LG ,agreed to replace the door. Well it's been several months & wrong door color , two damaged doors, etc & still no door.Technicians were all wonderfull & felt bad that I had to go thru this issue for such a long time. However they can't control & install the damaged doors. The company refuses to compensate me in any way . I believe if enough people share their problems the company will notice their loss of customers & wise up. However I wouldn't bet on it.it's just another corporate giant who doesn't care once it has your $$$$.

WRead More
4/12/2017 LG Appliances - I have been waiting 6 weeks for the service
I have been waiting 6 weeks for the service company to repair our LG icemaker. Now they tell me the door has to be replaced and are waiting for a response from LG. WILL NEVER BUY A LG AGAIN!!!

Jerry GremillionRead More
4/11/2017 LG Appliances - Bought A LG refrigerator French Door with water
Bought A LG refrigerator French Door with water maker and ice on door
after year and a half door has rust all around water module
on front of door they seem to think its not there problem
I Paid $2900 for this piece of junk don't buy LG

BillRead More
3/14/2017 LG Appliances - Dear Sir or Madame,I am contacting you
Dear Sir or Madame,

I am contacting you regarding replacement knobs for my Gas range Model #LRG 30355ST , I am looking
for any compatable knob that is as expensive as the lg product. I am in need of (1) EBZ37189609 and
(2) EBZ37189611. I have owned this range for over (5) years it works great, but the replacement parts are much
too expensive for me. While I realize it would be in the best interest of your Company to sell your products I am hoping there is a way to replace these knobs without spending a small fortune. If I can replace the stem inside of the knob I would be more than willing to purchase that. Please Help!

Lenora Read More
2/28/2017 LG Appliances - Got a recall notice on my LG portable air
Got a recall notice on my LG portable air conditioner. Registered it on line like I was told on Feb 7,2017. Got an e-mail back saying I would be contacted about the repair by another e-mail or phone call within 24 hrs. Never heard back. So called the number on the recall notice three days later. Leroy told me he was turning it over to repair team to set up in home repair, should hear back by phone by the 17th of Feb. Still didn't get the phone call, so called again on the 17th. This time Glen said he resubmitted it to repair team. The problem being that the closest repair place was 40 miles away and they don't do in home repair. I guess my next call will be to the gov. consumer complaint agency

Keith ColeRead More
12/7/2016 LG Appliances - On the 23 of November a gas range in which I
On the 23 of November a gas range in which I purchase from home depot, upon delivery I found that the Gas regulator behind the range was cracked I called an 800 number and told them of the situation and that they will have a technician to come out to replace it. The technician was outsource from another appliance company that locally in this area. The company ordered the part but would not come out to repair it because LG had not paid the for pass repairs on other appliances, but have been without a range for 2 weeks. If I had done my research I would have picked LG.

Jimmie L. WardRead More
12/3/2016 LG Appliances - It is unfortunate that a company as large as LG
It is unfortunate that a company as large as LG can totally ignore the responsibility to its customers who purchased appliances with the expectation of quality,. My daughter purchased a washer that was defective even before completing 1 load of wash less than 5 hours of being delivered and set up. She was told that she would have to wait 3-5 days to see if they could get a repairman out to look at it. Day 4 and still no response. I will personally never purchase anything with the LG Brand on it and I encourage others to follow suit and send a message to them that customers deserve better!

SandraRead More
11/17/2016 LG Appliances - To Whom It May Concern:I bought the most amazing
To Whom It May Concern:
I bought the most amazing LG refrigerator from your company a few years ago. It was top-of-the-line and one of my most prized possessions. As a school teacher it was quite an investment for me. But I love to cook and needed a great refrigerator – this did just that. About three weeks ago our area was hit by Hurricane Matthew. While we did not receive too much damage from the wind or rain; the flooding devastated my neighborhood. The Inter coastal Waterway continued to rise forcing myself, my sons and my neighbors to evacuate with only a couple hours of warning. Luckily, I was able to stay with friends but the damage done to my home was beyond repair. Due to the extreme flooding, that was contaminated with sewer waste, we have been instructed to throw everything away. You can imagine my dismay to learn that I have to trash my beloved fridge. After the flood waters receded I went back home after two weeks to begin to throw all of my life away. When I began to clean out the contents of the refrigerator I was pleased to see that there was still ice in there. Imagine! After two weeks and all of that flood water and days without power the meat was still fresh well not rotten. Alas, I still have to throw it away I still have a warranty but I was told it does not replace for disasters or contamination. I wanted to write to you to tell you what a great product you have. I hope to be able to one day again have a refrigerator as wonderful as the one that is going to the dump. I know it won’t be right away or maybe never after all I am a teacher and starting fresh but it is on the top of my wish list. Thank you it was a pleasure to own one of your products.

Vivian Vega-Leon
Survivor of the Rosewood, Myrtle Beach, SC flood 2016

Model Number: LFX25991ST/05
Serial number: 310KRJU0F915
Best Buy purchase

Vivien VegaRead More
10/28/2016 LG Appliances - With this horrible experiences, can we get
With this horrible experiences, can we get ourselves together and file a case against LG with consumer protection agency. think about it, respond and let us see how far we can go. I have been calling LG for about 3 weeks now without success, they usually tell me my call waiting time and then cut off.

HelenRead More
8/19/2016 LG Appliances - There is no rating low enough to rate LG. Worst
There is no rating low enough to rate LG. Worst company ever to buy from. We all need to establish a a DO NOT BUY LG web campaign. Everyone everywhere should know not to buy LG appliances. We purchased and received our a LG washing machine on 6/3/2016 and after 3 weeks of washing we noticed that our clothes were not "smelling" clean. Look at owner manual and fill level of water did not match up with the water in tub of washer. Turns out not enough water in machine to wash clothes properly and service tech stated there was a problem with the mother board and jet sprayers on new washing machine. LG promised parts for over one and a half months and knew they were not going to get it in but delayed me on every call. Never, never, never buy or recommend LG Appliance to anyone. Customers service and supervisors will lie to you about service and parts. The only person with integrity was the service tech who returned all my calls and kept me update with correct information. Go Moty!

Sherry Read More
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