Lifetouch Phone Number



 

Description

Lifetouch photography services are famous for School pictures and portraits.

Lifetouch USA Corporate Office Headquarters HQ Address
11000 Viking Drive, Ste. 400
Eden Prairie, MN 55344
Corporate Phone Number: 1-952-826-4243 or 1-952-826-5500
Fax Number: n/a
Email Address: [email protected]
800 Number: 1-800-736-4753



Phone Number

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1-800-736-4753Review Needed Please Comment
 

Comments

 out of   based on 146 reviews.
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Date Rating Comment
5/16/2017 Lifetouch - My son was supposed to get basketball pics taken
My son was supposed to get basketball pics taken back in November 2016. It was mandatory to pre-pay online for the pics, which I did. He was ill that day and did not get pics taken. I have been calling Lifetouch since then, including today (May 16), twice so far, trying to get my money refunded. She just said she would have someone call me back this afternoon (yeah). On top of that, they took mid-year pics a month or so ago and sent pkgs of pics home and now want me to pay for those even before I get the refund for the others. The school says kids wont pass grade with outstanding balance owed.

LBRead More
5/1/2017 Lifetouch - Having no way to locate your photos you have paid
Having no way to locate your photos you have paid for is ridiculous. Not sure why you would be the vendor of choice for photos for our school. There are many choices and being that I am the incoming PTO president for our school and good friends with the PTO president at the neighboring school we will work to vote you OUT for the future. This will be a 5 elementary, 2 middle school, 1 JR High and a HUGE HS loss for you.
This is a joke to wait 8 weeks for photos have confirmation numbers and not get photos.
BAD BUSINESS and bottom line THEFT

GET IT TOGETHER LIFETOUCH

JGRead More
4/18/2017 Lifetouch - Horrible service, can't get anyone on phone The
Horrible service, can't get anyone on phone The rating should be negative 5 stars. Web site is awful hard to do anything on it. When i did.you wanted to charge tax for your already overly priced pictures. I think i will talk with schools in my area because i can do pictures and they would be less expensive. As cheap as photos are these days to do they should be less then $20.00

DarleneRead More
3/7/2017 Lifetouch - I needed to see if I could order a panoramic
I needed to see if I could order a panoramic picture taken at my daughter's school last week since she didn't get the form needed to order until the day of pictures due to being sick. Thankfully, the person I spoke to was able to order over the phone and it will ship with the other photos to the school. Gave four stars cause it's so hard to find how to contact Lifetouch and the email option was not responsive. Just glad I was able to get!

AngieRead More
1/19/2017 I wish I could give lifetouch a negative 5 points.
I wish I could give lifetouch a negative 5 points. This company is absolutely horrible. The packages are way to expensive for the horrible service and quality. Any time I have to deal with their website I want to pull my hair out. Their is never any clear direction to ordering, a lot of guessing and poking around to hope I get the right thing. The schools really need to find a new company to do pictures. I refuse to buy from them any longer!

you suck lifetouch!Read More
12/21/2016 Lifetouch - I had my picture taken for our church registry and
I had my picture taken for our church registry and was supposed to have gotten an 8 by 10 photo for free. I received the pictures that I ordered but only got the frame that I bought for the free one without the picture. I have called three numbers but haven't gotten to talk to anyone. I got a recording from customer service......Not happy with service


bessieRead More
12/6/2016 Lifetouch - I have been trying to purchase last years school
I have been trying to purchase last years school pictures for my daughters for nearly a year. I have sent several emails and have never received a response from anyone. I, like most parents have school pictures of my children for every year. I can't seem to get anyone to help me get my children's school pictures from the previous school year and this is really frustrating!

KimRead More
11/28/2016 Lifetouch - For picture day I sent my daughter with money to
For picture day I sent my daughter with money to purchase her pictures. When all the kids got their picture my daughter just got a proof sheet that shows her pictures and how she can order them. I called the 1 800 number for LifeTouch and the Customer Services Rep was so helpful and reorder my pictures and shipped them to my address. I did not know what to expect because after reading all the negative reviews. But I give it a 5 star!!!

momma rainRead More
11/6/2016 Lifetouch - Company sent pictures through the regular mail so
Company sent pictures through the regular mail so they could get bent and wet in my small mailbox. Charged enough to be shipped through a safer service. Being that careless with photos I spent $40 on is proof this company doesn't value customers.

LisaRead More
11/3/2016 Lifetouch - My 6th grade daughter remembers clearly giving her
My 6th grade daughter remembers clearly giving her money to the photographer during her photo shoot because she was a $1 or so short and had to find the change. She paid $53. She never go her pictures. I sent Life Touch an e-mail on this four weeks ago with no response. I sent another today with my business phone number and business e-mail instead of personal numbers and hope I get a phone call as well. Still waiting.


MarkRead More
10/23/2016 Lifetouch - The most unhelpful company that I have ever dealt
The most unhelpful company that I have ever dealt with. Absolutely terrible.

NRead More
10/21/2016 Lifetouch - I have four kids and tried to order all the
I have four kids and tried to order all the pictures together and Lifetouch would not let me do that. I have to pay $7.50 shipping and handling on each order separate even though they are all coming to the same address from the same company. Do not try and order pictures online they will not work with you at all.

E.B.Read More
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