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London Fog Phone Number



 

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London Fog is famous for outerwear and rain coats. London Fog is seeing a revival with their appearance on the tv show, Mad Men. The products are available at Macys in the United States.

London Fog USA Corporate Office Headquarters HQ Address
Iconix Brand Group, Inc.
1450 Broadway
New York, NY 10018
Corporate Phone Number: 1-212-730-0030
Fax Number: n/a
Email Address: [email protected]
Stock Symbol ICON


Phone Number

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1-212-597-4950 Review Needed Please Comment
 

Comments

 out of  based on 56 reviews.
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6/11/2017 London Fog - could you please tell if I could buy a spare left
could you please tell if I could buy a spare left side back wheel kit don't just need the wheel I need the whole housing you don't have a phone number so I can ring the suitcase model is London fog Devonshire 1360 with the retaining screws retaining from inside the suitcase

gary Read More
12/26/2016 I bought a London Fog trench coat for my sister
I bought a London Fog trench coat for my sister for Christmas and did have difficulty in getting someone to reply to my many phone calls and emails when I had a problem with the order When my sister tried the coat on it was too small. I should have ordered the large instead of the medium, even though all her other coats are medium. Now I am trying to get it replaced by the larger size but the coat I originally bought had a 20% discount. I am at this time trying to get in touch with ANYONE who can tell me how to return the coat without it getting "misplaced". Please, someone contact me so I can get this matter resolved.

Rosemarie Read More
12/26/2016 London Fog - I am trying to return a coat I bought for my mom,
I am trying to return a coat I bought for my mom, but when I enter my order #, last name and e-mail address, the website does not recognize me. I e-mailed them, and have not received the automatic "thanks for your inquiry" e-mail, at the very least. I tried calling, and that is impossible because a recorded message is all you get. My 30-day window of returning the item is quickly closing, that's why I need to return asap. Pretty disturbed by their lack of customer service. The detailed return instructions are for nothing because your website is not acknowledging my order, and clearly I am a customer, and a very unhappy customer at that!!!

Stephanie Read More
6/15/2016 I purchased the London Fog Stratford Club Bag at
I purchased the London Fog Stratford Club Bag at Hudson's Bay as a Christmas gift for my daughter. Recently, I noticed that one of the handles developed a tear which, without attention, will render this bag useless. A Hudson's Bay rep who informed me that they, themselves, play no role re: warranty issues beyond a thirty period, provided a customer service contact number which I called just now. The male I encountered was very unprofessional - rude actually, and impatient in dealing with the issue I was attempting to present (I use the term "dealing" specifically since, in my view, what transpired between us could hardly be referred to a "service"...never mind customer service). I was asked to call back as he was on a long distance call (so was I!). I was told to "be fast" which was very unexpected and put pressure on. I was told I could ship the case to his address ...maybe it could be repaired unless it wasn't a defect in which case I understood it wouldn't get fixed and that I would be paying for shipment back to me. I ended the call abruptly. I'll take the bag to a shoe repair person, pay for it out of pocket and hope for the best. Moral of the story: a sale price is not always the best price. Educate yourself PRIOR TO as to what the details are re: warranties as well as what role the manufacturer and retailer each play and don't make the purchase if either demonstrate hints of the lack of integrity I came upon. Best.

Vicky Read More
1/31/2016 London Fog - One flight and the insignia was lost leaving two unsightly holes
I bought the plaid suitcase. One flight and the insignia was lost leaving two unsightly holes. I contacted the company by email and got a prompt response. There is no way to get a replacement piece.

Becky Read More
12/2/2015 London Fog - I would like to know what to do with a pair of rain boots I bought at Hudson Bay in Windsor Ontario
I would like to know what to do with a pair of rain boots I bought at Hudson Bay in Windsor Ontario. The make is London fog. I just purchased the boots last year and they have a tear in them right above the heal. It is almost like a seam is there.
What can you do for me ?
I do not know where else I can write a complaint.
Thank you

Debbie Read More
11/15/2015 I contacted London Fog in Edison NJ. My suitcases needed replacement
I contacted London Fog in Edison NJ. My suitcases needed replacement. The customer service dept. was prompt in replying to me, Colleen Nachbaur was very professional & helpful in processing my claim. I will continue to buy London Fog products. Very pleased with product & service. Thank you.



Glenys Read More
11/15/2015 I contacted London Fog in Edison NJ. My suitcases
I contacted London Fog in Edison NJ. My suitcases needed replacement. The customer service dept. was prompt in replying to me, Colleen Nachbaur was very professional & helpful in processing my claim. I will continue to buy London Fog products. Very pleased with product & service. Thank you.



Glenys Read More
4/27/2015 My wife bought a London Fog cap for me about 5
My wife bought a London Fog cap for me about 5 years ago. It is my favorite and I wear it more than any of my other caps. If it gets dirty, I wash it and it is as good as new. Today I was visiting a friend and her dog grabbed the cap from my lap and ran around the room using it as a chew toy. It took 10 minutes to get the dog to release it.
I was astonished to see that aside from some wetness, the cap was completely undamaged. I look forward to it being my favorite cap for at least another 5 years. Thank you London Fog.

Daniel Read More
2/23/2015 Bought a men's chester parka from London Fog.
Bought a men's chester parka from London Fog. Zipper fabric tore within three weeks and the zipper broke off within six weeks. This is the second time this happened to me with a London Fog coat. Customer service will not respond to my e-mails. Never buying anything made by this company again.

Joshua Read More
1/14/2015 London Fog - NO ONE answers the phone. Neither the customer
NO ONE answers the phone. Neither the customer service or corporate line. NOT consumer friendly!

CC Read More
1/6/2015 London Fog - Love, love, love, LondonFog coats. It has been a
Love, love, love, LondonFog coats. It has been a must have from generations. Whom ever I give a gift of love it is a Londonfog coat. Just received my Ultra Lightweight Down Coat. My son is 12 and is growing I purchased a medium size for him. My older generation loved down pillows. So excited now for my next purchase. Thankyou for makingmy fam happy!

Donyale Read More
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