Longines Phone Number



 

Description

Customer Service Contact Information For Longines

Phone Number

PhoneHint
1-866-462-4032Review Needed Please Comment
 

Comments

 out of   based on 6 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
9/9/2012 Longines - Last Novenber (11/13/11) I had the pleasure of
Last Novenber (11/13/11) I had the pleasure of purchasing a LDS SS Braclete Diamond watch for my wife aboard the Celebrity Cruise Line's Millennium. At the time we had no idea that it was self wind and not battery operated. As you can imagine, a watch of this value is not a day to day watch and as a result it is never running when you go to put it on; and even after a few minutes of moving your arm back and forth it does not continue to run. It was suggested that we spend $250+ to purchase a battery operated watch winding machine. To be honest with you, we do not feel that we should need to go to that extent for such a valuable watch. Other suggestions would be appreciated.

BruceRead More
9/9/2012 Longines - Last Novenber (11/13/11) I had the pleasure of
Last Novenber (11/13/11) I had the pleasure of purchasing a LDS SS Braclete Diamond watch for my wife aboard the Celebrity Cruise Line's Millennium. At the time we had no idea that it was self wind and not battery operated. As you can imagine, a watch of this value is not a day to day watch and as a result it is never running when you go to put it on; and even after a few minutes of moving your arm back and forth it does not continue to run. It was suggested that we spend $250+ to purchase a battery operated watch winding machine. To be honest with you, we do not feel that we should need to go to that extent for such a valuable watch. Other suggestions would be appreciated.

BruceRead More
1/27/2011 I have a wind up Longines watch probably - I am
I have a wind up Longines watch probably - I am guessing - 0ver 50 years old.
Unfortunately I cracked it against a wall breaking the glass cover but more seriously
demolishing one of the hands. In London I was told by a reputable retailer no repair was possible. They sent it off and I awaied several weeks so I imagine it was examined expertly.I note you keep parts for only 15 years. Can you help? I realise you cannot see the watch but if any hope I would post it to Longines.I do miss it!

DavidRead More
1/25/2011 Hi, I bought a new Longines watch in Aug 2009 from
Hi, I bought a new Longines watch in Aug 2009 from a jeweller in London. After saving to buy it for a few months, I was a bit upset when it stopped working in Dec 2010, ie 15 months later. I took it in for repairs in Sydney where I live on 20 Dec. As it is still under warranty, I was told that it would be treated preferentially. This did not happen as it wasn't looked at until 7 Jan - almost 2 weeks later, after allowing for the office closure between Christmas and New Years.

I have since been told that 3 parts have been ordered, they are in back order, and may take 4-6 weeks to arrive from Switzerland. Once they arrive, it can take 2-3 more weeks to be placed in the watch. So it will be March before I get my watch back - very disappointing for a brand like Longines.

On top of that, staff never pick up the phone or don't seem to have the time to talk. I asked to speak with the manager to request that the watch is looked at as soon as the parts arrived (ie not lying around for 2 weeks as before), but he hasn't bothered calling back.

Firstly, I am disappointed that the watch stopped working within just 15 months. Secondly, I cannot understand why the parts are taking so long to arrive. Thirdly, I am really disappointed with the service I have received to date.

I really looking forward to your assistance, and just want to wear my watch again soon! If you need the repair number or any other details, please don't hesitate to contact me. Thanks in advance.

VVRead More
1/16/2011 Hello,I received a Longines watch for Christmas
Hello,
I received a Longines watch for Christmas several years ago. The watch was purchased at Bailey Banks & Biddle in Texas. About a year ago my watch band came apart at one of the links. At the time, I was working in California and so I took the watch for repair at the Bailey Banks & Biddle, I believe it was located in Newport Beach. I picked the watch up upon repair and paid their service fee. Soon after the watch band broke in the same place and I took it back in and the store repaired it once again. Soon after it broke again and I went back to the store. I did not have my receipt for repairs but I assumed that the store would have a record of the repair. The lady was rather rude and said there was no record on file, and that I would have to pay to have it fixed. I thought that was very odd and I was very frustrated. I now know that the jewelry chain was in financial trouble and believe that I was not treated honestly. So now I still have my Longines watch, in the original box, unable to wear and enjoy it unless I pay once again for another repair. I sincerely hope that someone can help me. Thank you in advance for reading this, I really hope to have this issue resolved so I can wear my watch.

MichelleRead More
12/25/2010 Longines - HiI like your designs and really admire the new
Hi

I like your designs and really admire the new addition made to the Longines who is none other than Kate Winslet. I would like to recommend actresses like Karishma Kapoor, Kareena Kapoor, Sushmita Sen who could endorse the brand as they are humble and very graceful and nice to the people. As far as Aishwarya Rai is concerned, she doesn't portray the character and grace Longines has. She is very arrogant, absolutely rude to people and not at all humble. She is the worst actress in the history of Indian cinema who only gets films because of her light eyes and fair skin. She is expressionless and wooden. I hope you consider other actresses in India for your prestigious brand. Thank you.

Best wishes

faithRead More
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):