LYFT Phone Number



 

Description

Lyft has transformed the transportation business with their app and a network of drivers.

LYFT Corporate
548 Market Street Suite 68514
San Francisco, CA 94104
Corporate Phone: 1-855-946-7433

Phone Number

Phone Hint
1-855-865-9553 Call for Safety Related Issues - Use Online For Other
 

Comments

 out of  based on 228 reviews.
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11/24/2017 LYFT - I would like to talk to someone about a $52
I would like to talk to someone about a $52 fraudulent charge from this week in Las Vegas.

Ward Read More
11/19/2017 LYFT - I will be traveling to the following countries in
I will be traveling to the following countries in the next 2 months:

Mexico
Costa Rica
Peru
Chile
Falkland Islands
Cape Horn
Uruguay
Argentina

Is there a Lyft service in these countries?

Michael Read More
11/16/2017 I can't get a hold of anyone working for lyft to
I can't get a hold of anyone working for lyft to answer a question!

daN Read More
11/16/2017 Waiting for a ride (not Lyft) I was punched in the
Waiting for a ride (not Lyft) I was punched in the back by a street person. A bus driver helped me get a block away and from there I called Lyft. No one came so I called. The person said he would be there in 5-10 minutes. I told him I couldn't stand there any longer so cancel. I didn't know I was supposed to do it on line and was so upset I thought it was cancelled. When I was almost home he called and said he was there. I got charged $5 for a late cancellation. In the scheme of things I really didn't care about $5.
The next night I decide to try Lyft again. I was standing out on the street and I could see the driver pass by. I called and she said she had to go around and next she was down the street. I told her how to come get me and again she went by. She ended up at a hotel in a different direction, but close enough for me to see. I told her again she was in the wrong place. She hung up on me and 2 seconds later another $5. Again $5 isn't going to break me, but it is the principle, that I don't believe it was my fault. I was standing in front of Macy's and it is pretty hard to miss. Then to add insult to injury when I tried to send an email both times to complain it came back "error"

Fran Read More
8/13/2017 Tried to use Lyft the other day,came out when the
Tried to use Lyft the other day,came out when the driver call. When I was waiting for him he called but his cell phone was cutting out. He never showed up and I was charged, when you try to contact them they have no customer support personal. Don't think I will ever use this company again.

Dan Read More
7/15/2017 LYFT - I am a 82 year old army veteran who travels round
I am a 82 year old army veteran who travels round trip 2x a week from my apartment to the VA hospital. The trip generally cost about 12 dollars one way. Lyft used to notify me with a pop-up when I was travelling at prime time and and would be charged more. Last week the same trip one way was 33 dollars. That is a big jump and I was never warned beforehand. THEY CAN'T BE REACHED BY PHONE ANYMORE. Is that the price of success?
I have never had problems with the service or the drivers

Al Read More
6/23/2017 LYFT - Uber has a bad rep in the media, from customers
Uber has a bad rep in the media, from customers and driver issues. I drive for Uber and Lyft and lyft is worse than uber. I had one customer complaint from a rider; he was a bully and got real pissy with me at pickup so I refused to take ride and told to request another lyft. The shut down my account for over a week while they investigated his complaint. They found no wrong doing on my pat and reinstated me. Do keep in mind they shut my account down, with no proof of wrong doing. They also do not answer their phone if you need service like new placards. I have had to request new placards 3 times and they have never arrived. At uber you have none of these issues, plus they have a local office you can go down to and handle any question, isssue or concern. Plus uber has way more riders. I dont turn my lyft on to drive anymore.

Shawn Read More
6/21/2017 LYFT - I shall WAIT to appropriately RATE the company! I
I shall WAIT to appropriately RATE the company! I began using LYFT on 6/17/207. The very first driver sent to pick me up demonstrated a lack of professionalism and impatience! I was to be picked up in a PLAZA where COUNTLESS black cars came and left. I was told of the drivers name and the type of car he was driving. A message stating that he would arrive in 4 minutes propelled me to stand outside of the Metro PCS office from my call was made. The subsequent message stated that he had arrived. I kept on looking for the driver and hoping that he had not gone to wrong place. The 3rd message was that my card would be charge a $5.00 fee, because the driver had come and gone ...and that I was not there for my ride.
My attempts to reach LYFT via texting proved to be a FIASCO. It was one of those NO-REPLY number. I have already called the credit card co and placed a DISPUTE on the matter. If my $5;00 is not refunded/credited, I will use the extent of the LAW to its full extent...charging for any TIME I spent on the matter from the standpoint of a PROFESSIONAL and the COST to file such a measure of litigation. However, it's too early to negatively rate the company. I shall be monitoring charges as usual, in order to decipher whether or not there is discrepancy, fraud and the like. Moreover, I have had 4 different LYFT drivers since. They were EXCELLENT. PROFESSIONAL, CONSIDERATE and HOSPITABLE. I was propelled to give a %-STAR rating to everyone of them.

Seducio Read More
6/19/2017 LYFT - I can't agree more with the comment from 5/31/17.
I can't agree more with the comment from 5/31/17. My debit card was just used today for $195.00 out to Winnetka from God knows where. No ID check, no nothing, just take the card and go. It's absurd and I will never use your service myself or recommend it. Look for my review on YELP too!

Thanks for nothing and get ready to reimburse my bank for $195.00.

BJ Read More
6/16/2017 lyft is tricky, they charged much more than the
lyft is tricky, they charged much more than the driver told me, driver told me that they only charged money depending on the distance of driving, but they charged 5 times for the different reasons, it was ridiculous.
Ride Details
Base fare $1.25
37m 11s $5.58
22.26 mi $16.69
Prime Time + 100% $23.52
Service fee $1.85
Airport Fee $2.50
won't use lyft any more, don't trust them,


ying Read More
6/15/2017 LYFT - i was also charged for rides that i did not order
i was also charged for rides that i did not order or take on my bank statement, and a tip was also taken.this is fraud. i deleted the app on my phone, and i tell every body how this company are a bunch of thiefs..no wonder some of there drivers are driving new cars.

mark Read More
5/31/2017 Lyft Ride is a joke. First off they accept
Lyft Ride is a joke. First off they accept fraudulent credit cards. I know, because someone used my card twice with no questions asked. In fact, the first 2 uses were called in to my card holding bank and disputed, and I won both ( since I never made the charges ). Bank issued me new card, and before I even got the card in mail...same idiot charged another Lyft Ride in amount of over $158 ... so HOW could Lyft Ride okay this charge yet again? So the disputes go on and I find it impossible to call Lyft Ride to make them stop letting people use my credit card. One sorry company I tell you! And they hide behind apps, emails, and smelly cubicles in tiny offices evidently.


Lee Henderson Read More
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