LYFT Phone Number



 

Description

Lyft has transformed the transportation business with their app and a network of drivers.

LYFT Corporate
548 Market Street Suite 68514
San Francisco, CA 94104
Corporate Phone: 1-855-946-7433

Phone Number

PhoneHint
1-855-865-9553Call for Safety Related Issues - Use Online For Other
 

Comments

 out of   based on 211 reviews.
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Date Rating Comment
4/12/2017 LYFT - I was concerned about the comments claiming that
I was concerned about the comments claiming that service was poor. I hope these concerns are address. I live in St. Clair, MI. I am unable to drive. I would like to see this service provided in my area in the future.

Amy UdellRead More
4/12/2017 LYFT - Absolutely horrible ! They deserve to be sued!!!!
Absolutely horrible ! They deserve to be sued!!!! Drivers are INDEPENDENT contractors , FORCED to take trips at Lyft convenience violating our constitutional rights ??!! This business has to be reviewed and stopped their illegalites!!

GRead More
4/10/2017 Does not even warrant one star. Lyft does not
Does not even warrant one star. Lyft does not believe in customer service! I was to take Lyft to the Lauderdale airport, all of about 2 miles. They switched out the original driver and sent me another without confirming with me. The driver spoke NO ENGLISH, seriously! The trip that should have been 7 minutes and 2 miles, turned into a 35 minute and 16 mile nightmare. The driver only would rely on GPS, made several wrong turns, and would not listen to anything I said. Then I get billed $18 for this fiasco!! Of course there have been NO responses from Lyft despite several emails. So now I am refusing the charge on my Amex and will rely on Uber.

StanRead More
3/28/2017 My daughter rode with Lyft on March 26 in North
My daughter rode with Lyft on March 26 in North Miami, FL. Today is March 28th. She left her iphone in the driver's vehicle. She has contacted Lyft in the past 36 hours at least a dozen times to inform of the issue, and they refused to call the driver, stating nonsense about company policy. She contacted me to get involved, which I did and have phoned them about 6 times myself. They finally tried calling the driver, texting him, emailing him, and for the past 36 hours the driver refuses to respond.

Lyft defends themselves by stating the drivers are independent contractors (basically telling us that Lyft bears no responsibility in the matter). Their customer service is extremely poor and of course everyone apologizes but cannot get any help, and I'm sure the driver will be working for them again shortly.

ShawnRead More
3/15/2017 LYFT - Absolutely horrible customer service. Says to use
Absolutely horrible customer service. Says to use Lyft.Help.Com and site is down. Cannot get hold of anyone because phone is only for emergencies. I was charged $13.40 for return trip from same place that cost $5.70 earlier about same distance and time. Was no warning just showed up with almost triple charge. If this cannot be fixed will use only Uber from now on since no surprise charges. If Lyft help site stays down, will just try to del my account. Really not work the pain to use this service. Buyer beware.

JimmyRead More
3/13/2017 We have charges on our bank statement for lyft
We have charges on our bank statement for lyft ride we have never used this site and do not know anything about it we want a refund for the charges on our bank statement there is about 15 charges for Newport Ky. What do we need to do to get this taken care of .

GregoryRead More
3/8/2017 4 weeks ago I went through the class for LYFT
4 weeks ago I went through the class for LYFT driver. I purchased new tires, however I have not received or hear anything from Lyft.

KennethRead More
3/2/2017 I applied for the driving position with the Lyft
I applied for the driving position with the Lyft rental program I gave lyft my 150.00 dollar deposite then they told me they had no rental cars available and they could not tell me when they were going to be availibile . I want my money back can any body tell me how to do that

Rusty NailsRead More
3/1/2017 LYFT - You canceled me driving because I gave the wrong
You canceled me driving because I gave the wrong car
Registration have the right one now

CarmenRead More
3/1/2017 I requested Lyft twice. The driver texted that he
I requested Lyft twice. The driver texted that he was there but i couldn't find him. I tried calling him but there was no answer. He finally left. Driver # 2: Same thing, except I got a text thanking me for my ride with Mohammed. thing is I didn't ride with him, couldn't contact him. My receipt showed that I paid for someone elses ride. I couldn't call or text either one. I had to finally call a taxi. I'll never use Lyft again and will warn my friends against them.


VirginiaRead More
3/1/2017 LYFT - I'm totally upset and pissed off with LFYT. I
I'm totally upset and pissed off with LFYT. I budget my money around your service every month. Only to be treated like crap!!!!! Lately my drivers have been canceling before they get to my pickup destination and no one bothers to call and tell me why. I know that I have spend more than 200.00 out of my pocket using your service. I work in Germantown Md. I'm out my door every morning around 5:30am. which mean I'm out all day. I get to Morgan Boulevard Station around 10:30 pm, so you can guess that I'm tired and very sleepy when I get there. I call your service to take me home and they cancel on me before getting to me. I don't need to be used like a red headed step child. You guys charge me for rides which is what you suppose to do. But I rely on your service at night. I live in Upper Marlboro, MD and to be treated like this really makes me sad!!!!!

Cynthia AndersonRead More
2/23/2017 LYFT - Driver picked me up, said he was new right out of
Driver picked me up, said he was new right out of the gate, got on wrong freeway, I had to use my gps to guide him to the right one, took extra miles and time to do this, no traffic was a Saturday morning, LYFT charged me peek rate of double even though there were plenty of LYFT cars showing on the map in my area and no traffic delays. This was in so cal, a 10 minute ride cost me more than a taxi, nearly $60.00! highway robbery. two days before that same 10 min ride only cost $12.50.

JDRead More
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