LYFT Phone Number



 

Description

Lyft has transformed the transportation business with their app and a network of drivers.

LYFT Corporate
548 Market Street Suite 68514
San Francisco, CA 94104
Corporate Phone: 1-855-946-7433

Phone Number

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1-855-865-9553Call for Safety Related Issues - Use Online For Other
 

Comments

 out of   based on 224 reviews.
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Date Rating Comment
8/13/2017 Tried to use Lyft the other day,came out when the
Tried to use Lyft the other day,came out when the driver call. When I was waiting for him he called but his cell phone was cutting out. He never showed up and I was charged, when you try to contact them they have no customer support personal. Don't think I will ever use this company again.

DanRead More
7/15/2017 LYFT - I am a 82 year old army veteran who travels round
I am a 82 year old army veteran who travels round trip 2x a week from my apartment to the VA hospital. The trip generally cost about 12 dollars one way. Lyft used to notify me with a pop-up when I was travelling at prime time and and would be charged more. Last week the same trip one way was 33 dollars. That is a big jump and I was never warned beforehand. THEY CAN'T BE REACHED BY PHONE ANYMORE. Is that the price of success?
I have never had problems with the service or the drivers

AlRead More
6/23/2017 LYFT - Uber has a bad rep in the media, from customers
Uber has a bad rep in the media, from customers and driver issues. I drive for Uber and Lyft and lyft is worse than uber. I had one customer complaint from a rider; he was a bully and got real pissy with me at pickup so I refused to take ride and told to request another lyft. The shut down my account for over a week while they investigated his complaint. They found no wrong doing on my pat and reinstated me. Do keep in mind they shut my account down, with no proof of wrong doing. They also do not answer their phone if you need service like new placards. I have had to request new placards 3 times and they have never arrived. At uber you have none of these issues, plus they have a local office you can go down to and handle any question, isssue or concern. Plus uber has way more riders. I dont turn my lyft on to drive anymore.

ShawnRead More
6/21/2017 LYFT - I shall WAIT to appropriately RATE the company! I
I shall WAIT to appropriately RATE the company! I began using LYFT on 6/17/207. The very first driver sent to pick me up demonstrated a lack of professionalism and impatience! I was to be picked up in a PLAZA where COUNTLESS black cars came and left. I was told of the drivers name and the type of car he was driving. A message stating that he would arrive in 4 minutes propelled me to stand outside of the Metro PCS office from my call was made. The subsequent message stated that he had arrived. I kept on looking for the driver and hoping that he had not gone to wrong place. The 3rd message was that my card would be charge a $5.00 fee, because the driver had come and gone ...and that I was not there for my ride.
My attempts to reach LYFT via texting proved to be a FIASCO. It was one of those NO-REPLY number. I have already called the credit card co and placed a DISPUTE on the matter. If my $5;00 is not refunded/credited, I will use the extent of the LAW to its full extent...charging for any TIME I spent on the matter from the standpoint of a PROFESSIONAL and the COST to file such a measure of litigation. However, it's too early to negatively rate the company. I shall be monitoring charges as usual, in order to decipher whether or not there is discrepancy, fraud and the like. Moreover, I have had 4 different LYFT drivers since. They were EXCELLENT. PROFESSIONAL, CONSIDERATE and HOSPITABLE. I was propelled to give a %-STAR rating to everyone of them.

SeducioRead More
6/19/2017 LYFT - I can't agree more with the comment from 5/31/17.
I can't agree more with the comment from 5/31/17. My debit card was just used today for $195.00 out to Winnetka from God knows where. No ID check, no nothing, just take the card and go. It's absurd and I will never use your service myself or recommend it. Look for my review on YELP too!

Thanks for nothing and get ready to reimburse my bank for $195.00.

BJRead More
6/16/2017 lyft is tricky, they charged much more than the
lyft is tricky, they charged much more than the driver told me, driver told me that they only charged money depending on the distance of driving, but they charged 5 times for the different reasons, it was ridiculous.
Ride Details
Base fare $1.25
37m 11s $5.58
22.26 mi $16.69
Prime Time + 100% $23.52
Service fee $1.85
Airport Fee $2.50
won't use lyft any more, don't trust them,


yingRead More
6/15/2017 LYFT - i was also charged for rides that i did not order
i was also charged for rides that i did not order or take on my bank statement, and a tip was also taken.this is fraud. i deleted the app on my phone, and i tell every body how this company are a bunch of thiefs..no wonder some of there drivers are driving new cars.

markRead More
5/31/2017 Lyft Ride is a joke. First off they accept
Lyft Ride is a joke. First off they accept fraudulent credit cards. I know, because someone used my card twice with no questions asked. In fact, the first 2 uses were called in to my card holding bank and disputed, and I won both ( since I never made the charges ). Bank issued me new card, and before I even got the card in mail...same idiot charged another Lyft Ride in amount of over $158 ... so HOW could Lyft Ride okay this charge yet again? So the disputes go on and I find it impossible to call Lyft Ride to make them stop letting people use my credit card. One sorry company I tell you! And they hide behind apps, emails, and smelly cubicles in tiny offices evidently.


Lee HendersonRead More
5/18/2017 I use Lyft on a regular basis. Lately I have not
I use Lyft on a regular basis. Lately I have not received the comment text for me to rate the driver.

I stopped using Uber because I prefer Lyft! You're doing a great job.

However, some drivers hygiene leaves a lot to be desired. This morning the driver hadn't brushed his teeth and his bad breath permeated the entire car! I feel sick to my stomach!

This is not the first time I experienced this.


KRead More
5/9/2017 LYFT - This is laughable, the person who whines about $13
This is laughable, the person who whines about $13 fare versus $5.70 - take a cab if you're unhappy with Lyft or Uber. And the girl who complained that the driver that keeps canceling, stop ordering LyftLine. No driver likes LyftLine or UberPool, so the driver has to accept "Line or Pool" so that the acceptance rate is high. Order the regular Lyft or UberX, and tip the driver. If you are a regular rider, especially at around 5:30am, the driver will remember if you don't tip. I blocked two people already in which I drove 20-minutes only to bring them around the corner, and not once did they tip when I drove them on multiple occasions. Value your driver, especially if you want us to stay around and want the convenience of an affordable fare. On Easter Sunday 2017, all customers I picked up were so grateful that I got them because they were waiting close to 60-minutes for a Lyft or Uber, and because half of the drivers took the day off, that made the drivers scarce. One rider quipped, "Are the drivers on strike?" I said, "No, sir, it's Easter and if the drivers did go on strike, this is how it would feel, so tip your driver, even if it's $2 - give something. These low cost rides are angering the drivers every day." A $5.70 ride is not going to help the driver toward the car insurance, car payment, car maintenance, and constant oil changes for high mileage driving. And the person whining about $13 to the airport, the cabs have flat rate of $50. That's the true fare, even if it's a short distance. There are plenty of things that I do to accommodate the customer, but if it's a short trip and a low fare with no tip, they are blocked. If other drivers so the same, that customer will go on one day and see about 8 to 9 available drivers and wonder why the request isn't being accepted, especially if all of those 8 or 9 drivers blocked the same rider due to short trip and no tip.

Janet Amaury NickersonRead More
5/8/2017 I'M a driver here in central Florida...LYFT is the
I'M a driver here in central Florida...LYFT is the lowest form of a company there is...I took a customer a total of 27 miles and the "APP" went off so I didn't get paid...needless to say...I QUIT!!...I tried, ALL day to get driver support...I NEVER GOT IT...no phone numbers and if you send a email or text...You get a "ROBOT ANSWER", and no help...So I'll have to take my loss and hope someone sees this and what I wrote on Facebook and doesn't get their hopes up to their advertisment saying "earn $1500 a week" as it's absoulty HORSESHIT!!!

JerryRead More
4/29/2017 LYFT - (san jose ca. - pepboys auto
(san jose ca. - pepboys auto inspection/orientation site) -- )am applying for driver position....arrived minutes after set appointment schedule.....sat waiting 20 minutes as small talk & housekeeping conversation took place....finally 20 minutes after scheduled appointment, was told - we should arrive 10-15 minutes early....rescheduled for sat 12pm - 7pm got a text - saying i needed to fill out an application??? prior to returning for an inspection....

the staff seemed to have power to reject or accept prospects on face value.....treating (2) of US as discards prior to any recognition what so ever....

am still interested - called (2) different phone numbers - left messages - no response....do you only have (1) location in san jose for (inspection/orientation....wasn't clear on group prking - arriving early - park on streets -&O rush to take place in inspection line with other cars parked on street????
any help would be appreciated...
---- 12pm saturday ??? don't know if headquarters is open on saturdays??

(bilal)Read More
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