MailChimp Phone Number



 

Description

MailChip Serves 450,000 users and 20 million emails served daily. MailChimp is an easy to use email marketing platform that is surprisingly inexpensive.



Phone Number

PhoneHint
1-866-284-2541Review Needed Please Comment
 

Comments

 out of   based on 28 reviews.
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Date Rating Comment
8/22/2016 MailChimp - My account was suspended on 7/27/16 for an email I
My account was suspended on 7/27/16 for an email I sent to my wife. I asked, by email what was wrong? Here it is 8/22/16 and no reply from MailChimp. The email sent to my wife is a templet used on previous campaigns without any negative comments from MailChimp. I'm going to be 100% Get Response. They have a live person to talk to and there have been times that they even log onto my account and saw and told me exactly my problem. What a refreshing experience compared to MailChimp. I guess there name says it all. We must me Chimps to stay with them.

JamesRead More
7/12/2016 Wow! How the mighty have fallen. MailChimp was
Wow! How the mighty have fallen. MailChimp was once awesome, what happened? No customer support, endless emails, Omnivore SUCKS and links to "detected violations" do nothing and offer no assistance. The funny this is that we used MailChimp as an example in our Email Marketing course at Emory University and it was a joke. We were all left scratching our heads. Get it together. Customer service is a huge part of any company's survival and you have zero!!!

PennyRead More
7/11/2016 MailChimp - Hi I am Charles I am having a problem trying to
Hi I am Charles I am having a problem trying to sign up for this Mail Chimp business I was told about this business last month I am trying to find the Website so I can login I tried 4 times logging in my password was kicked out I need to make money not the laughing stock of the City.
Will you all send me a link telling me what to do thank you

CharlesRead More
4/12/2016 MailChimp - Company is somehow hacked my bank. I sent a fraud
Company is somehow hacked my bank. I sent a fraud detail to the bank, but can't get a hold of anyone at the business, the phone hangs up to determine where this abuse started. Several hundred dollars taken from my bank.

RasRead More
12/31/2015 I lost over 800 email subscribers by using MailChimp!
So very upset with this company! I lost over 800 fresh, new, good email subscribers
because they rejected them for no reason. Now, even the ones that are left are not
getting the newsletter! What a waste of my precious time and energy at the worst.
time possible! Great damage to my company!

TheresaRead More
9/1/2015 New business needs some help with MailChimp
Wix, but the form we created does not appear. No matter what we do only a basic form displays. We created 3 different forms in mail chimp. The form names show up in the Wix drop down tool but the content displayed does not contain our additions. Do you integrate with Wix with more than just a basic email and name form? Your online help has not been helpful.

Also, your site says there is no need to pay until you reach 2,000. That's a great offer but not providing help beyond what's on your site is not customer support for your new customers. Not a good way to build a relationship when your new customers get stuck. I can't tell if this is a coding error or just an overall integration error.

Please respond.

JRRead More
5/13/2015 MailChimp - Just constantly rings. No one answers. They
Just constantly rings. No one answers. They haven't answered our emails except for the auto reply. Any clues on how to get in touch with Mail Chimp would be greatly appreciated!

V. HallRead More
3/23/2015 MailChimp - what a joke, I am a soon to be former customer. I
what a joke, I am a soon to be former customer. I can't believe there is no phone # to call if you are unable to resolve issues with this company. WORST CUSTOMER SERVICE EVER

ZachRead More
3/23/2015 MailChimp - Couldn't remember password. Did a password reset
Couldn't remember password. Did a password reset and was supposed to get an email with a reset link. NO EMAIL EVER SENT DESPITE MULTIPLE REQUESTS. Can't call, can't get email. Just sent an email and wonder if I will ever get a response.... Worst Customer Service I have ever experienced in modern internet company.

Thanks for nothing...



JimRead More
12/11/2014 MailChimp - Harboring Thieves I agree with the comment above
Harboring Thieves
I agree with the comment above - they aren't allowing us to email to our customer base because of some automated product they use saying that our list is stale? WTH?

HATE this email service. Converting to Constant Contact in 2015.

emumtRead More
11/4/2014 MailChimp - There is no worse company on the planet for
There is no worse company on the planet for customer service. This company should be shut down. They do not answer emails and provide no phone service.

JRead More
8/4/2014 MailChimp - Why would a business not list a good number to
Why would a business not list a good number to reach customer support...horrible customer service you ask me. I will be going back to constant contacts, very easy to get a hold of great support and instruction available. Mail Chimp...you suck!

RandyRead More
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