Maytag Phone Number



 

Description

Maytag uses commercial grade parts inside all their appliances. Maytag are the most dependable washers, ranges, refrigerators and dishwashers worldwide.

Maytag USA Corporate Office Headquarters HQ Address
553 Benson Road
Benton Harbor, MI 49022
Corporate Phone Number: 1-800-344-1274
Fax Number: n/a
Email Address: [email protected]
1-800-688-2002 Canada


Phone Number

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1-800-462-9824 Press 0 at each prompt, ignoring messages.
 

Comments

 out of  based on 118 reviews.
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8/11/2017 Re: Maytag Dishwasher MDB8959SFHThe referenced
Re: Maytag Dishwasher MDB8959SFH
The referenced dishwasher was delivered on 7/1/2017 at 3 hours and forty-five minutes into the 4 hour wait window of from 10:00 am to 2:00 pm. It did not work following installation. They kept the dishwasher 110 cord Part M936 telling me I would have to go to the store for a refund for the unused part and left. Both cycles of the dishwasher were used in an attempt to wash dishes. The surface of dishes remained unwashed. A call to the Maytag Warranty Center at 1-800 688-9900 produced a visit from Direct Appliance 254 776-5555 on 7/6/2017. Ken, from that service, arrived after a wait time of 2 hours and 40 minutes. In an approximately 10 to 15 minute service call he determined that the inlet valve was not functioning on the dishwasher. He stated the part would have to be ordered and would take approximately 2-3 days. It would be sometime next week before it could be replaced and the dishwasher functional. Direct Appliance arrived one week later on 7/13/2017. The replacement valve would not function. I believe they stripped the treads during installation. A repairman showed me a part and described it as a plastic piece of shit. I told him that it belonged to a brand-new dishwasher which had been unusable for two weeks. A new valve was ordered. I called the warranty number and talked to McCalla (phonetically spelled) after running through a telephone menu. I asked not to be put on hold while she spoke to Direct Appliance. Apparently, that is what was done during one of the extended holds on which I was placed. After being put on hold twice, I asked to speak to a supervisor. I was put on hold the third time. MaCalla came back on to tell me I would not be able to talk to a supervisor for at least another 7 minutes and indicated that I would be put back on hold. I did not ever speak to a supervisor.
Two workers from Direct Appliance returned on 7/14/2017. They were here approximately 20 minutes and began to leave after saying that would do it. The dishwasher was running and I told them it had run before but did not clean. They said that before it was not getting water then and I responded it was. I was then told it was not getting enough water and they had fixed that. They walked out the door saying that if that if there were further problems to call the and they would come back out. They were not receptive to waiting to see if cleaning of dishes would actually occur. The dishwasher now appears to be cleaning as designed. The wait time has claimed an entire day and it took over two weeks from the installation to the time it would actually function. The wasted time and the Maytag unsatisfactory customer service cause me to recommend against their products. It is an opinion that I intend to share with Consumer Reports and media outlets.


Lynn Read More
6/23/2017 Purchased a Maytag dishwasher two months ago.
Purchased a Maytag dishwasher two months ago. Already had a technician out because it was smoking and smelled like fire. Tech said order would dissipate and it was not an unusual call. Took five hours off of work as there was a five hour window to wait for service. Now the door of the dishwasher does not lock. Called again for service and then do not come out on Saturday. Extremely poor customer service and will never buy a Maytag again. Big mistake!

p Read More
12/19/2016 Maytag - Saturday our refrigerator had it`s birthday,two
Saturday our refrigerator had it`s birthday,two years old and after hearing the compressor cracking and clunking for the past year it finally quit,ironically we had recently spoke with the local seller/service company and were told that the noise is typical.we were told our unit needs a new compressor and would be about $400,i happened to see the part was from SINGAPORE,rather unusual for a company that sounds so AMERICAN.Maybe MAYTAG should move everything to SINGAPORE and have some JAPANESE company take over the U S market.

Glen M Read More
11/8/2016 I ordered a new refrigerator from Maytag through
I ordered a new refrigerator from Maytag through Lowes on September 23, 2016. I was not told that delivery would be delayed or the item was backordered. We have had four separate 3 week delays. The salesperson at Lowes has been pursuing this item through Maytag's manufacturing warehouse, but he has been misinformed (lied to) repeatedly. Maytag now says it should be delivered by Nov. 25-28. This is the same amount of time they would say if I had just purchased the refrigerator today. Maytag should not advertise items that they can not produce. I bought a dishwasher and stove at the same time and had hoped to have the refrigerator match these appliances. This company is inept from marketing to manufacturing to delivery. Buyer beware! Buying new appliances should be pleasurable, not an ordeal. I doubt I will ever see this refrigerator in my home.

Diane Read More
10/28/2016 Our kitchen is all Maytag - Microwave (built-in) -
Our kitchen is all Maytag - Microwave (built-in) - Dishwasher - Refrigerator - Double Range. Thought I was buying pretty good items. Right now, something is wrong with everything but the Microwave (had that $300.00 repair this summer). Well, we bought junk. Unless you like to pay for constant repairs - DO NOT BUY ANYTHING MAYTAG.
I trusted them - have always purchased Maytag. They should give you your own personal repairman with every purchase. Service Dept. is a joke - kept putting me on hold. Probably to think up another lie to tell me - before she had to tell me "there is nothing I can do, to help you." Save yourselves don't buy MAYTAG, it is too late for me.

Maytag never again Read More
10/28/2016 Our kitchen is all Maytag - Microwave (built-in) -
Our kitchen is all Maytag - Microwave (built-in) - Dishwasher - Refrigerator - Double Range. Thought I was buying pretty good items. Right now, something is wrong with everything but the Microwave (had that $300.00 repair this summer). Well, we bought junk. Unless you like to pay for constant repairs - DO NOT BUY ANYTHING MAYTAG.
I trusted them - have always purchased Maytag. They should give you your own personal repairman with every purchase. Service Dept. is a joke - kept putting me on hold. Probably to think up another lie to tell me - before she had to tell me "there is nothing I can do, to help you." Save yourselves don't buy MAYTAG, it is too late for me.

Maytag never again Read More
10/24/2016 Maytag - https://youtu.be/hNL2CBnQw4Mthis is what you
https://youtu.be/hNL2CBnQw4M
this is what you have to do to your HE Maytag washing machine to get rid of the stench.. oh wait .. it does not get rid of it.. it is only a temporary fix and has to be done almost monthly.. the machine does not drain properly leaving water standing and that causes mold and mildew. I am not sure if Maytag knows of this flaw in the design but would be surprised if they did not.. Maytag should find a way to repair this or replace these washing machines. This mold can be a serious health issue to many people.

Donna Read More
10/15/2016 Maytag - Bought a new washer & dryer Lowes said if I
Bought a new washer & dryer Lowes said if I purchased both I would et a rebate. Sent in paper work and maytag said I did not qualify sent paper back with all the info never heard back. They do not stand behind their product. Getting ready to purchase a new Refrig and stove.never another maytag product. There are to many other who care about your business.




jim Read More
10/3/2016 Maytag - Have always thought your products were the best
Have always thought your products were the best ones to buy, until now. I went on line to order a timer for my washer and have been informed the part is no longer available from the manufacturer. The washer and dryer set I have isn't that old. Not happy at all knowing that this washer is worth nothing, nothing but scrap metal. Will never buy another Maytag product again. Will advise others to do the same.

Dale Read More
8/19/2016 Maytag Washer Model Number MVWC415EW1, Serial
Maytag Washer Model Number MVWC415EW1, Serial Number C61733791 broken down after being in operation just under TWO months.

TWELVE days ago, I called customer service to report my broken washer. Sat at home all day waiting for the no- show repairman to come with the new part. Called customer service twice to ask if I should expect him. Late in the afternoon, customer service called to say the part arrived too late to make a service call. A courtesy called yesterday would have been nice.

I will have to wait another SEVEN days before the repairman can bring the part. That will be a total of NINETEEN DAYS waiting to have the warranty honoured on my NEW washer. Poor show.

MJ Read More
8/19/2016 I bought a Maytag refrigerator from Home Depot,
I bought a Maytag refrigerator from Home Depot, the seal leaked from day one setting of the alarm. They said the seal needed time to seat itself, then we had over loaded the draw. After a month it wasn't covered and. And I had to contact Maytag and the crap goes on. After I knew Home Depot wasn't going to refund my money, they contacted
Maytag. They sent someone out, his plan was to order a new draw and seals. This would take 4 to 6 weeks now I have this $900.00 dollar junk in my basement and another new one to replace it. Repair man asks if I have any comments( can't say what I would like to) would like a refund but that's not going to happen fix it. Now I have waited a month an make a call to see what's going on. They tell me they haven't ordered anything because I wanted a refund. I bought this refrigerator around the first of February, today is August 19.

Mike Read More
5/16/2016 We bought A Maytag refrigerator. 2 years ago, It
We bought A Maytag refrigerator. 2 years ago, It rattles every time the air flow opens to cool down,its loud and it does it all the time ! I would tell any one who is thinking about buying one don't waste your money . To have to listen to this all the time . I've had two repairmen tell me the same advice . It would not do any good to replace the part it would do the same thing. That's just the way there made, The part is made of plastic. I thought that Maytag was suppose to really Be built good and you would not have to call A repairman WRONG!!! The refrigerator is a French door with freezer on the bottom Water on the door and ice maker in the freezer Not cheep !!

Peggy Read More
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