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Metro PCS

 

Description

or try 1-800-901-6266
Metro PCS has no limits talk or text all you want. One Flat Rate (As low as $30 per month). No Contract, First Month Free. No Activation Fee and a State of the art network.

 

Telephone Number

Phone Hint
1-888-863-8768 Press # all the way through the phone tree
 
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Comments

Date Comment
7/31/2010 need to know my phone usage
Dawn
7/30/2010 No texts for 3 days. Now customer no service tells me it could take another 5 days to fix my problem. Tmobile is in my future.
JT
7/29/2010 I don't get the family plan. Lets say my mom has the $60 because she has international calling. and i just have the $40 plan. what would it be $90 a month for us both?
Lizzie
7/27/2010 I cannot even hear my voicemail
Marilyn
7/23/2010 someone give me a phone for my bithday only to find out the person that sold the phone information is still on the phone now my ativation fee is still caught up in red tape why did,t it ask for a code before it accepted my money.......
l.bolden
7/15/2010 I am so upset and disappointed with my Metro PCS service I am very close to closing my account with them. Since they charge a substantial fee for online payment - and charge another fee to pay on the phone by credit card, I opted to drive to the PCS branch at Craig Road in Las Vegas with a check which is the only way they won't charge a fee. On the day my payment was due I drove down to the store to pay my bill. (Don't this people realize that gas prices being what they are these days, you avoid driving anywhere unless absolutely necessary!)Here's the clincher - this really irritated the h... out of me - after paying my bill, I got home and my service was summarily DISCONNECTED. This was in the middle of the day which means the day wasn't over yet and still MetroPcs just ASSUMED that I didn't or wouldn't pay. They didn't even wait till office closing hours to check if my payment was in their possession. So, I tried to call using someone else's cell ph. but darn if you even get a live person to listen to your complaint. OK, so I figured they haven't processed my payment yet (or were inefficient about processing it) so I waited next day. MY PHONE WAS STILL OUT OF SERVICE!!! I was fuming at this point but could not reach their corporate offices or any agent to complain to. My phone was out of service for 4 days before they connected again. Now what kind of lousy, inefficient customer service is this?!!! Don't they want our business? Is the company too cheap to hire more efficient billing people? They are so quick to remind you your bill is due in 20 days (they text efficiently) and yet so slow to process your payment. Sometines it is better to pay a few more bucks to get excellent service (There's a lot of choices out there). MetroPCS needs to get their act together or they're going to lose a lot of paying customers. I demand to get credit for the days I could not use my phone for which I PAID FOR ON TIME! J. Sheppard
JO
7/11/2010 metro is not half bad. i mean yeah there's some drop calls but i can deal with it. i just got the samsung code about a month ago and im able to watch tv or youtube on it its crzi i have so much fun with it i have alot of apps and thx to my memory card i dont have to worry about not having enough memory. and it was word and powerpoint on it so im able to save those kinds of things on it. and if u eva have a problem all u have to do is call *228 and keep pressing the # symbol and ull beat the machine and talk to an actual agent. and i love not having mins its too much of a limit for me and i hate limits and also most girls love u c all that my fone can do. so i feel if ur gonna have a metro get a samsung code or theres no point. P.s u can get that fone on ebay for about 150(thats how much i got mines) and also once u get that fone go on youtube and find out all the things that fone can do or email me @yahoo.com
Sonny
7/9/2010 metro pcs is not a horrible company.. your phone keeps turning off all you do is call customer service and they troubleshoot your phon and it works fine. its broke cause noone knows how to take care of their property... I LOVE metro, they are a life saver, with all the bills i have to pay, car payments, food, lights, rent, and clothes, and other things, 50 bucks isnt alot, hell their customer service reps are always polite and considerate. I HAVE NEVER HAD A SNOTTY SALES REP EITHER! I would have an attitude as well if really rude ghetto people came in demanding, raging and immature comming to get phones id be nasty to them.... Have some respect, and shut up and suck it up. METRO PCS I LOVE YOUR SERVICE!
PELIGROSA
7/2/2010 You get what you pay for. You pay the low low for talking all you want, so there's no money for all of this customer service. You knew that when you signed up. I just tell myself, "You can have your cake and eat it too!"
Miss June
7/2/2010 how long must I what for my DAMN rebate. I bought my phone in March 19, 2010. I have yet to see a REBATE. Thanks 4 Nothing Metro PCS.
Rhino
7/1/2010 U GET WAT U PAY FOR IF U BUY A CHEAP PHONE U KNOW IT AINT GUNA LAST YOU AND KYOCERA FONES SUCK XXX
john
6/30/2010 Damn i call dis morn and they said my bill was paid now the next bill was july 29 and the jst turned my phone offff xxxx u metro
Aliyaah
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