Mini Financial Services USA Phone Number



 

Description

Customer Service Contact Information For Mini Financial Services USA

Phone Number

PhoneHint
1-800-578-5000Hint Needed - Please Comment
 

Comments

 out of   based on 17 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
2/9/2016 Mini Financial Services USA - Paid off my Mini and the dealer can't find the pink slip
I paid off my mini on 12-8, the dealer sent the pink slip within days, but mini financial doesn't seem to know where it is - telling me the dealer still has it and can take 90 days to send it. hard to fathom that when California uses electronic titles. suggesting that they should call the dealer was met with a "they have 90 days to send it", instead of "yes, we got your payment and called the dealer to expedite electronic transfer".
we had a great super bowl party with my mini being wildly commented about - we all laughed about this problem though one of my friends said he would hold off a purchase until this was worked out. I think facebook posts are next since they don't care about me as a customer.

johnRead More
11/30/2015 Mini Financial Services USA - Mini financial is the worst sector I ever seen
Mini financial is the worst sector I ever seen they all lie about EWMP I was try to cancel the extended maintenance program before I trade the car for which I pay2600$ and they don't allow me because they said it's going with the car nobody acknowledged me when I both the extended warranty I will not recommend to anyone my experience I am for 2 months in this matter and I think I will go to court they are the biggest scumbags I saw in my entire life

EduartRead More
3/16/2015 Mini Financial Services USA - I bought a Mini Countryman while my husband was
I bought a Mini Countryman while my husband was stationed in Washington DC in 2013 with a warranty of 3 years. I am currently living in Italy because my husband was again given orders through the Navy. Long story short we are still covered by that warranty and our car is having problems. When we went to the local dealer here in Italy we were told that Italy only honors a 2 year warranty. Needless to say we have shelled out almost $1,000 and the car has yet to be fixed. The mini dealer in Italy suggested we go back to Mini USA to get reimbursed, when I called Mini USA I was told that the 3 year warranty was no good in Europe while the car is there. We could not even bring the car over here without a letter from Mini USA authorizing it, which during this whole process nothing was ever mentioned about the invalidation of the warranty.

When I spoke to a rep. I have never been so mad. When this person, Grant, told me this information I asked to speak to his supervisor and he told me that his supervisor was not in the office. I said "fine then asked for his supervisors number so I can contact he/she later. Grant refused to give me the number. If this is the way that Mini USA does business I will never buy one again and I will discourage other military families from buying also. What would be the point if their warranties are not honored if the military member receives orders overseas. I will be filing a complaint with the "Better Business Bureau", what an underhanded and deceitful practice this company adheres to.

MichelleRead More
12/30/2014 Mini Financial Services USA - The automated payment confirmation service is
The automated payment confirmation service is superb. It was quick and efficient. Go BMW/MINI!

StuartRead More
6/22/2014 Mini Financial Services USA - Just bought a new mini, but was not offered mini
Just bought a new mini, but was not offered mini financial services. I was financed through Bank of America. Is the Mini financial services still in business?

DeeRead More
11/13/2013 Mini Financial Services USA - Mini Financial is the most customer Un-friendly place
OH....MY....GOD...!!!! I'm ready to scream right now but I'm at work so I can't. Mini and Mini Financial are two of the most customer-UNfriendly companies I have ever dealt with. I turned in my car at end of lease on Nov. 12th but my auto payment came out on Nov 3rd. So now I'm paid up until December 3rd even though I no longer owned the car as of November 12. But no one is taking responsibility for refunding me the money for the three weeks that I overpaid now that I don't own the car anymore.
Greedy bankers and car makers. What else is new. And I'm out $400 dollars!

RandyRead More
7/15/2013 Mini Financial Services USA - These people are the worst!! I hate mini financial
These people are the worst!! I hate mini financial services!! They're horrible at keeping track of paperwork. I'm still fighting them for my title, for a car I paid off 6 months ago..

DavidRead More
3/24/2013 Mini Financial Services USA - How I can pay using the online services?
How I can pay using the online services?


yenRead More
11/9/2012 Mini Financial Services USA - Mini Finance is the WORST EVER. I have auto pay
Mini Finance is the WORST EVER. I have auto pay and they updated their computers with incorrect information and cannot seem to realize it is on their side not my bank. I have sent them statements from my bank stating my payments have been processed but they "can't see them". I have never been so frustrated in my entire life. I have perfect credit and they are about to ruin it because of their mistake. I love my Mini Cooper S but I would not recommend Mini Finance even with 0% interest.

SusanRead More
7/16/2012 Mini Financial Services USA - very easy making my payments.....I love Mini
very easy making my payments.....I love Mini Financial!

cindyRead More
6/20/2012 Mini Financial Services USA - I have dealt with BMW financing at their 800
I have dealt with BMW financing at their 800 number twice and have been very impressed both times. The first time I needed paperwork that would allow me to ship my car from Hawaii to the mainland. Everything I needed arrived by e-mail in just a few hours. The second time, through my own stupidity, I had lost the cleared title before I had a chance to go to the DMV. Again, the rep was super nice and generous. He promised to mail the letter I needed that day. Each time, a rep picked up within one minute. Very happy with my service here.

CeceRead More
5/23/2012 Mini Financial Services USA - Handled perfectly and efficiently. No problems or
Handled perfectly and efficiently. No problems or delays.

MakeItLookEasyRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):