Motorola Phone Number



 

Description

Customer Service Contact Information For Motorola

Phone Number

PhoneHint
1-800-331-6456Press 00.
 

Comments

 out of   based on 72 reviews.
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Date Rating Comment
11/12/2016 Motorola - Such an inconvenience having to pay for
Such an inconvenience having to pay for replacement phone after I bought it NEW only 2 months ago! NEVER AGAIN WILL I BUY MOTOROLA AGAIN---EVER----what a way to catch customers and make more money. SMH very Disappointed with them.


AShRead More
11/8/2016 Motorola - I had a moto G for one year and three days. Then
I had a moto G for one year and three days. Then one morning, (I had not dropped it or anything), it was dead. I called and got customer service. After about four hours and going from one representative to another, they said it could not be fixed, and that I had missed the one year guarantee. I checked my email and even sent it to them, showing it had been bought just one year and three days prior. (three days past the guarantee). They said they could send me a new phone , but it would be one with 8 GB instead of 16 GB that my other one had. I said okay, since I needed a phone and was so frustrated. Then they gave me the label, and I fed exed it to them. After two weeks and no new phone, I called. Again after two hours of being on the phone with them, they said the new phone was on back order and they had no idea when it would come in, and that it was pending supervisor approval. They do not help at all, only repeat script and lie and postpone. They said they would call me back and never did. I am so upset and would never buy or recommend this company again.

MareRead More
8/31/2016 Motorola - Best services..Awesome working moto g3
Best services..
Awesome working moto g3

starreRead More
3/31/2016 Motorola - Very disappointed. They make millions of dollars
Very disappointed. They make millions of dollars and can't replace a a Bluetooth earpiece that is overpriced to begin with and has been purchased in the last 6 months. While the person that took my phone call was well spoken the lack of customer service provided by Motorola and their devices stinks. This is the second time I have needed a Motorola device replaced due to malfunction in 6 months.

AmyRead More
2/17/2016 Motorola - Worse customer service experience in my life.
Worse customer service experience in my life. Very unprofecinal and annoying. Return my malfuncting phone back. Did not receive my new phone on time.. Still getting emails that motorola newer received my broken phone. I been 4 months of terrible costumer service. Very dissopoited. I will get diffrent phone just so I don't have to deal with Motorola anymore. One star is even to much.

Very unsatisfied costumer Read More
1/15/2016 DO NOT EVER BUY A MOTOROLA PRODUCT!!!! I purchased
DO NOT EVER BUY A MOTOROLA PRODUCT!!!! I purchased a moto Bluetooth from T mobile in August and it stopped working. I called in November to have the item replace. It is now mid January and there is still no replacement in sight. They tell me that they are moving the warehouse from overseas to the US but this project has been happening for almost a year and they are still out of stock?????
150.00 down the drain. Do not buy Motorola.

MonicaRead More
12/9/2015 My Motorola phone is locked I forgot my password
My phone is locked I forgot my pass word what should I do. It does not matter if I erase all my data. Please somebody help me!

StacyRead More
12/7/2015 Motorola Worst service I ever had to go through
Motorola is the Worst service I ever had to go through!

DilshaRead More
11/2/2015 Motorola - Worst phone company I have ever dealt with
Worst phone company I have ever dealt with. Lousy phones. Would not recommend them to anyone.

davidRead More
9/23/2015 Motorola - I still not got the update of lolipop for my moto
I still not got the update of lolipop for my moto E handset...
What should I do???

chetan kadamRead More
9/1/2015 I had Motorola Razr, less than 2 years old now blank
I had Motorola Razr, less than 2 year old, which went blank and screen not working, purchased from Dick Smith, was still in warranty, went it for repair to QSL repairs through Dick Smith who claimed after 3 weeks that I needed to pay $196 to repair the screen as the phone was not in warranty. The handset costed $229. When proved the warranty, after providing the receipts, Motorola tells me after 4 and 1/2 weeks, that since there is a crack in the handset (along with a photo) they can't do it under warranty. My concern is this, that why the carck was not mentioned when I submitted the handset to Dick Smith and been told after 4 weeks. Now after 6 weeks, the phone is still in repair with no decision, Motorola says they have to coordinate with Dick Smith and QSL, regarding the crack and then will make the verdict. Every call which I make to Motorola, they say they will coordinate and let me know and a day or 2, but I don't receive any email or phone from them. Very poor customer service and no empathy.

ArundhatiRead More
6/13/2015 Motorola - I know this email appears really to be from the
I know this email appears really to be from the twilight zone .... but I've been trying for about, say, one+ hours to find-out where I may order a Motorola Smart phone, specifically, a Moto E GSM Global Unlocked model XT 1505. My online acct with Motorola is frozen, i.e., Motorola continually asks me identify myself by signing-in using an email acct which I no longer use with GOOGLE. I've tried various work-arounds to re-enable my online presence with Motorola. No dice! When I try to find a simple MOTOROLA SALES telephone (you know .... a 1-800 toll free number) I get shipped to El Salvador where no-one can answer my question: "WHAT TELEPHONE NUMBER DO I CALL TO BUY A MOTOROLA SMART PHONE?" You'd think I was asking what E=MC(squared) meant. What gives here? Are you folks really in business or not? I can't believe a prospective buyer of average intelligence cannot figure-out what he has to do to buy a Motorola product.

LynnRead More
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