Murad Phone Number



 

Description

Murad is a California skin care company that has transformed the beauty and skin care industry.

Murad USA Corporate Office Headquarters HQ Address<



Phone Number

PhoneHint
1-888-996-8723Review Needed Please Comment
 

Comments

 out of   based on 5 reviews.
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Date Rating Comment
9/30/2014 Murad - When I ordered the products I was told one price
When I ordered the products I was told one price and when i look into my e-mail I was charged three times the amount. I have been having so many problems trying to get someone on the phone and I have not been successful. Every time i call the phone gets disconnected. I am wanting to send these products back I have no use for them because they don't work for me.

I have become very frustrated.

ViRead More
10/10/2013 Murad - THE WORST CUSTOMER SERVICE!!!!! THEY ANSWER
THE WORST CUSTOMER SERVICE!!!!! THEY ANSWER QUICKLY WHEN YOU WANT TO ORDER BUT YOU CAN'T GET THROUGH WHEN YOU TRY CUST. SERVICE. I WENT AGAINST MY BETTER JUDGMENT AND ORDERED THE PRODUCT FROM THE TV. JUST FOR ONE MONTH AT $49.95. I DON'T MIND TRYING IT OUT BUT AM NERVOUS BECAUSE I'VE TRIED CALLING CUST SERVICE TO TRY AND CANCEL OR TO MAKE SURE MY ORDER IS JUST FOR ONE MONTH. I HOPE THE PRODUCT IS BETTER THAN THE PHONE SERVICE. I'M WRITING TO CORPORATE ABOUT THIS.

SUSANRead More
8/8/2013 Murad has the worst customer service - Rude and overcharged
They have the worst customer service. Reps are rude. I had to pay for shipping for something that I don't want and they charged me shipping again for sending me something that I did not order. They were rude when I called to ask for refund on the shipping. The worst experience ever.

HelenRead More
7/26/2013 Murad - I started as a member last year. After returning
I started as a member last year. After returning their products 2 times, spending $200 for merchandise that I never used, a collector experience, and multiple harassments my recommendation is RUN!!!!! I am convinced that you can get more effective products without all the aggravations.


MaguiRead More
2/19/2013 I have been a Murad customer for quite a few
I have been a Murad customer for quite a few years. I've never returned anything - until recently. I returned an order via GSO on Jan. 10th, have made numerous phone calls, and still, as of February 19th, do not have my refund. Through speaking with a few different representatives, I have however received some "free samples". I'm not so sure that they are really "free" though - if they were to pay me for the time I've spent on hold and re-explaining the reason, prior conversations, etc., what i'm paid per hour, they owe me my time PLUS the refund for products returned.

Very frustrated and in all liklihood, I will discontinue using their products. Their representatives are always very "sorry" and truly, I believe them. It's unfortunate that this has left such a sour taste in my mouth. Has anyone else had issues with returning items?

KathleenRead More
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