Nautilus (Bowflex) Phone Number



 

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Customer Service Contact Information For Nautilus (Bowflex)

Phone Number

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1-800-628-8458Press 3; at prompt press 2; at prompt press 4.
 

Comments

 out of   based on 9 reviews.
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Date Rating Comment
5/21/2012 Nautilus (Bowflex) - I have the Schwinn A40 eliptical..............
I have the Schwinn A40 eliptical.............. suggested improvements......, you ned to make the D-readout screen LARGER, its very hard too see. Get rid of the fan...its useless. Other than that its a very nice machine for the money!!! Sturdy and quiet fits well in the bedroom!!! Thanks

GQRead More
3/13/2012 Nautilus (Bowflex) - My TC5000 has worked flawlessly for all the time
My TC5000 has worked flawlessly for all the time that I have had it, at least 3 or 4 yrs. Until today. When I turned it on as I normally do, all of the electronics on the consule work but the treads will not move. After about 10 seconds of waiting and watching everything else work fine, everything shuts off but ERR is on the heart monitor screen and L5 is on the time screen. That's it. Any ideas? I removed r rear plastic cover to expose LED board and cleaned it and checked conections(with it unplugged of course) and nothing made it any better. Please advise. This machine is my life now. It helped me lose over 50 lbs. I cannot do without it. Thanks. Ron

Ron BowieRead More
3/13/2012 Nautilus (Bowflex) - My TC5000 has worked flawlessly for all the time
My TC5000 has worked flawlessly for all the time that I have had it, at least 3 or 4 yrs. Until today. When I turned it on as I normally do, all of the electronics on the consule work but the treads will not move. After about 10 seconds of waiting and watching everything else work fine, everything shuts off but ERR is on the heart monitor screen and L5 is on the time screen. That's it. Any ideas? I removed r rear plastic cover to expose LED board and cleaned it and checked conections(with it unplugged of course) and nothing made it any better. Please advise. This machine is my life now. It helped me lose over 50 lbs. I cannot do without it. Thanks. Ron

Ron BowieRead More
2/10/2012 Nautilus (Bowflex) - I too bought the TC10 treadclimber. I bought it
I too bought the TC10 treadclimber. I bought it for the cardio workout and the way the treadles were SUPPOSED to move. I barely get an inch. I weigh around 130-135. I have health issues and I need to exercise. Great for joints they say, wont hurt them.
Well, its hurting mine, its like walking on a treadmill at a permanent incline,
I have seen the commericals and there is a skinny girl on the treadclimber and its working fine.
But they tell me I have to walk closer to the front and push down. That is just stupid. Its not a normal stride. I seen if u weigh 300 lbs or over u should not use it. No where does it give a min weigh limit. Again on commerical skinny girls machine working.
Now even though it dont work as shown I have to pack it all up, find someone with a truck and have them help me carry to a FEDEX company.
Now the good part. Paying to ship back a item that does not work.
I should have know when I called tech support and they were having long waiting times.


DianneRead More
1/7/2012 Nautilus (Bowflex) - I recently purchased model TC 10 by Bowflex.
I recently purchased model TC 10 by Bowflex. I was under the impression when I purchased this machine it was to work as and Elliptical and Treadmill, etc. ( 3 in 1 ). This machine refuses to move the platforms up & down while in motion. We have adjusted the hydraulics multiple times in the different settings. Still have the same end result. (NOT working Properly).

I already owned an incline treadmill. If this machine is going to work the same way, I will be sending it back or full refund of money. Please respond as soon as possible.

Thank you for any advice / help.

Patte

PatteRead More
8/23/2011 Nautilus (Bowflex) - Hi, I received my BowFlex treadclimber but, I
Hi,

I received my BowFlex treadclimber but, I have not received the FREE mat that I was suppose to get seeing that I had entered the special promo code to receive a free BowFlex mat.


Sincerely,
Donna

DonnaRead More
6/13/2011 Nautilus (Bowflex) - Just received my new bowflex treadclimber. Hired
Just received my new bowflex treadclimber. Hired somebody to come help me put it together. We followed the directions to the letter. Plugged it in finally looking
for great results and nothing happened. Called you and you said to wait until Monday.
So now do I get the man to come back to be here when you call? Costs a lot to do that.
I am looking forward to this working and was excited about it. Maybe, with jobs needed
in the country, you could hire someone to be on staff on the weekends when a lot of people probably put these things together. Just a suggestion, you understand.

I left my number with the Bowflex and will wait until they have someone to help.
I don't want this posted for the general public to read. Just have them call me ASAP.

This is not for public consumption. Don't post it on your webpage.

Margaret AndersonRead More
5/31/2011 Nautilus (Bowflex) - Hi I have a Bowflex Ultimate #2 the power rods
Hi I have a Bowflex Ultimate #2 the power rods needs to be replaced is this covered under the lifetime warranty?


James V HermanRead More
12/29/2009 Nautilus (Bowflex) - hi this is raj. i have one of ur product name T
hi this is raj. i have one of ur product name T 315 HR. it is showing E2 at time . and it is not working. could u suggest me what to do.

rajneeshRead More
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