Old Navy Credit Card Phone Number



 

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Customer Service Contact Information For Old Navy Credit Card

Phone Number

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1-866-419-4096Review and Hint Needed
 

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 out of   based on 12 reviews.
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Date Rating Comment
1/12/2017 Old Navy Credit Card - I like Old Navy card it helps my budget and I
I like Old Navy card it helps my budget and I finially get to have clothes

AkeishaRead More
11/4/2015 Old Navy Credit Card - Wow, the credit card statement/bills don't get
Wow, the credit card statement/bills don't get delivered. I pay my credit cards in full every month... My husband had a separate account with the same issues... I loved the rewards but they are not worth our credit score potentially being reduced because of this card. Seems like other have had the same problems. I have never experienced this in my life..too bad

kathyRead More
8/28/2015 Old Navy Credit Card - Old Navy -Worst service ever!
Worst service ever!!! the first phone call the service rep was so rude! I was telling her my problem then the next thing I know I am listening to music didn't say a word to me just put me on hold. I called about a refund about an over yet. I was told I had to prove it.I was like can't you see it in front of you on the computer. It will take 30 days then I call it again and told no you get it 7-10 business days which is it? have received some of the part but not the full amount!!!! Done with this company!

DianeRead More
7/26/2014 Old Navy Credit Card - Awful costume service. Impossible to talk to
Awful costume service. Impossible to talk to somebody just a machine.

MilaRead More
3/18/2013 Old Navy Credit Card - We are receiving daily phone calls from "Old Navy"
We are receiving daily phone calls from "Old Navy" something or the other. A fast speaking woman rushes through a phone number and mailing address too fast to write down and then hangs up. No repeat of the number just another call the next day for several days now. We will never set foot in an Ol Navy store again.
John Russell

John Russell'Read More
3/12/2013 Old Navy Credit Card - I have an Old Navy Visa Credit Card. I have
I have an Old Navy Visa Credit Card. I have always paid my full monies due every month, on time. Before Christmas I had charged a bunch, then after Christmas I returned quite a few items that were wrong sizes. When I got my bill I mistakenly thought I had a credit, so I didn't pay the bill due in Feb. Old Navy called on 3/9/13 & told us it was 2 months overdue & they wer going to send it to collections. I immediately went online & paid off the balance with another Visa credit card. The Old Navy payment website gave me the option of check or credit card, I clicked credit card & then it gave me the choice of Visa or Mastercard. I proceeded to pay with a Chase Visa. I didn't think anything else of it until today (3/12/13), I was checking out at Old Navy & my credit card would not go through. All I could think was: did I remember getting the confirmation from the payment I had made. I had to call Old Navy right then from my cell & I could not get through to Customer Service. I had an Old Navy mgr call & I spoke with someone in Customer Service who said she saw that I had logged in on 3/9, but there was no pmt. She said she would reverse the $25 late fee.
As soon as I got home I logged into my acct & didn't see any pmt info. I called Old Navy & got a msg that I was invited to do a survey after the call & to just stay on the line. It literally took over 10 minutes to finally get to a customer service agent. I am totally disgusted with the customer service of Old Navy Visa!! After the call I stayed on the line to do the survey & the agent didn't hang up & let it go to the survey. I could still hear people talking in the background. So finally I said, I'm waiting for the survey, & she said "oh ok, just a minute", and the line went dead. REAL NICE!!

KimRead More
11/5/2012 Old Navy Credit Card - I will like to express my sincere apologies to
I will like to express my sincere apologies to you, for these issues related with my credit, and at the same time I will like to emphasis that I being trying to have a good credit all my life, unfortunate I trust and believe on the wrong people. I say this because of what happen to me at the Old Nave Store, located in Kenneweek WA. as a costumer I think this is not fear, and I going to explain you why; (I went to the store a buy two items when was time for me to pay the cashier ask me if I wanted to apply for a credit card, she goes if you qualify you will get a 10% off of your purchase, and is free, I say ok, I apply I do qualify I told her to add my p. o. box # because I don’t receive mail at my physical address, she say no problem. She didn’t add the P. O. Box #. Any how later on I change my mind and I return the merchandise, and right there at the store they told me looks like you are behind with your payment, and I say I never receive anything can you please check and see if they add my p. o. box #, she did and she goes no they didn’t the account have only your 214 5th avenue, I say how can I know when where to send the payment if I don’t receive any mail from them, can I have a phone # to call and change my address so they did give me a phone # I call they told me there is a charge for opening this account I say well they offer me this credit card at the store and they say was for free if this is the case I will like to cancel the account and I want receive same information in writing that you cancel and everything is taking care. I never hear about it, I never receive any mail from them) and this account is bieng adding more interest along the years and I really need your help solving this situation.

I want for you to understand that I take time to call to one office then another office, I spend time resolving this issue, people told me everything is bieng taking care, and I trust them I believe on them, and now 5 years later I fine out that I have a very poor credit because this issue still there. Please help me out I all ready call the store, call there main offices, I spend puree much all day calling them is very unpleasant to make several calls, to spend a day trying to solve a issue, and at the end you totally loss your time, because everything was the same like at the beginning when you start calling,

once again thak you for your time, and I really need your help

Sincerely



yessica gonzalezRead More
10/19/2012 Old Navy Credit Card - I will like to express my sincere apologies to
I will like to express my sincere apologies to you, for these issues related with my credit, and at the same time I will like to emphasis that I being trying to have a good credit all my life, unfortunate I trust and believe on the wrong people. I say this because of what happen to me at the Old Nave Store, located in Kenneweek WA. as a costumer I think this is not fear, and I going to explain you why; (I went to the store a buy two items when was time for me to pay the cashier ask me if I wanted to apply for a credit card, she goes if you qualify you will get a 10% off of your purchase, and is free, I say ok, I apply I do qualify I told her to add my p. o. box # because I don’t receive mail at my physical address, she say no problem. She didn’t add the P. O. Box #. Any how later on I change my mind and I return the merchandise, and right there at the store they told me looks like you are behind with your payment, and I say I never receive anything can you please check and see if they add my p. o. box #, she did and she goes no they didn’t the account have only your 214 5th avenue, I say how can I know when where to send the payment if I don’t receive any mail from them, can I have a phone # to call and change my address so they did give me a phone # I call they told me there is a charge for opening this account I say well they offer me this credit card at the store and they say was for free if this is the case I will like to cancel the account and I want receive same information in writing that you cancel and everything is taking care. I never hear about it, I never receive any mail from them) and this account is bieng adding more interest along the years and I really need your help solving this situation.



I want for you to understand that I take time to call to one office then another office, I spend time resolving this issue, people told me everything is bieng taking care, and I trust them I believe on them, and now 5 years later I fine out that I have a very poor credit because this issue still there. Please help me out I all ready call the store, call there main offices, I spend puree much all day calling them is very unpleasant to make several calls, to spend a day trying to solve a issue, and at the end you totally loss your time, because everything was the same like at the beginning when you start calling,

once again thak you for your time, and I really need your help

Sincerely



YESSICA GONZALEZRead More
9/21/2012 Old Navy Credit Card - How do i cancal my old navy card I dont use it any
How do i cancal my old navy card I dont use it any more or want it anymore can you help me

Jeffrey KrebbeksRead More
7/4/2012 Old Navy Credit Card - Hi my name is Kadiatou, I would like to request a
Hi my name is Kadiatou, I would like to request a paper statement in the future. even though I signed up for a parerless statement. Thank you in advence. Kadiatou

Kadiatou BarryRead More
7/13/2011 Old Navy Credit Card - I forgot my password and know I have not been able
I forgot my password and know I have not been able to pay my account, I have not receive my password through the e-mail and it's just to complicated when the stores do not receive payments. I want a number were i can pay over the phone.

Rosa BautistaRead More
7/1/2011 Old Navy Credit Card - i need to pay u your money for old bill contact me
i need to pay u your money for old bill contact me

blake fontenetteRead More
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