Ozark Trail Phone Number



 

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Customer Service Contact Information For Ozark Trail

Phone Number

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1-800-925-6278Press 0
 

Comments

 out of   based on 17 reviews.
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Date Rating Comment
9/21/2016 Ozark Trail - My husband purchased the 12 can cooler bag. He has
My husband purchased the 12 can cooler bag. He has had the cooler bag for about two week and it is falling apart. This is his fifth cooler bag with this company and has never had a problem before. We are highly disappointed with the product we have currently. I now have to purchase a new cooler bag. We are very disappointed in this product.

ColleenRead More
9/3/2016 I just purchased an Ozark trail 30 oz insulated
I just purchased an Ozark trail 30 oz insulated tumbler and my ice melts right after it is placed in the drink ! I got it because my friends said how well it works for them ! Why is my ice melting so fast ? I really want to find a way to make it work ! Please contact me and let me know what can be done !

CarolRead More
8/29/2016 I just want a Ozark trail jumbo soft cooler any
I just want a Ozark trail jumbo soft cooler any word to where I can find one lemme know. TIA thanks

codyRead More
8/17/2016 My fiance and I bought an Ozark Trails 3 person
My fiance and I bought an Ozark Trails 3 person tent from Walmart. We needed a place to sleep in between apartments, and a tent seemed like a cheaper option than hotels (this was in July and August, so the weather was warm enough to camp). About a week after the purchase, the beams began to bend and fall apart, causing a partial collapse. Then, two days later, one of the two zippers fell off of the door. While that was unfortunate, we still had the other zipper. The next day, that fell off of the door (we were always gentle with the zippers, it's not like we were yanking on them with a ton of force). We now have to use 12 binder clips to close the door. Also, the tarp that's supposed to cover the tent in case of rain blew back when there was wind-this was during a rainstorm- (even with both securing devices in use) and about half of the tent flooded. The bottom of the tent is already tearing.

TorieRead More
7/16/2016 Is ozark trail a company that sells replacement
Is ozark trail a company that sells replacement parts for its products. Or are you a company like most companies that make its products in China make it cheap sell it expensive and never speak to the customers who actually purchase your products. There's a company similarly to that in South Carolina called Husqvarna it was a nightmare trying to get in contact with the customer service support. I spent 3 days 2 calls to their legal department and another department that dealt with totally different equipment to finally find a descent person who was willing to help with my problem. I hope your company is better than that company. I purchased 2 30 tumblers and I accidentally tipped mine over and the top fell totally off because the o ring has gone bad already after only a week.
Thank You,
Tommy

Tommy Read More
7/15/2016 Ozark Trail - My wife has the 30 oz. double walled tumbler. It
My wife has the 30 oz. double walled tumbler. It keeps it for at least 8 hours. I just bought the 20 oz. double walled tumbler. It won't keep ice for 3 hours. That's inside an air conditioned house. I guess I just expected the 20 oz. version to be as good as the 30 oz. version. What does the lifetime warranty cover?

MarkRead More
7/10/2016 WE NEED HELP. I bought a Ozark trail 12 person 3
WE NEED HELP. I bought a Ozark trail 12 person 3 room L shape Instant cabin tent for my family April 23, 2014 at Wal-mart. 1 of the main roof pole snap while in use 2 weekends ago. The pole snapped and put a hole in the mesh/ top of the tent. Wal-mart can't do anything about it. We are hoping u guys can. We spend $350 on this tent and only have used it 4 maybe 5 time in 2 years.

We have to fix the bag do to ripping the 2nd time of using. While we were putting it back in the bag, it ripped really bad.

Also we cant keep the extra canopy area up. It have a big hole where the pole goes and we have tried stitching smaller but no luck.

My kids and us love this tent. We put the 2 girl in an area, our son in an area and us in area.

JulynnRead More
7/5/2016 Ozark Trail Instant CanopyModel # WMT-1313114
Ozark Trail Instant Canopy
Model # WMT-1313114
bought 2 of them at Walmart on June 12
Had them staked down as stated in directions
wind tore them apart and bent poles
$279 for these items that did not even last a month
Walmart will not take them back or replace them
I had the receipt.

CharlienRead More
6/27/2016 Ozark Trail - HAVE BEEN TWO HOURS TRYING TO ORDER A ROOF SUPPORT
HAVE BEEN TWO HOURS TRYING TO ORDER A ROOF SUPPORT FOR A WMT 201080A / 30244 TENT. YOUR SYSTEM SUCKS. NO PHONE NUMBERS.

TOMRead More
6/20/2016 Ozark Trail - I need to replace a broken roof support which is
I need to replace a broken roof support which is part of the accordion framing on a Chapter Instant Canopy model 30149. I had it set up for the first time and we got hit with a freak windstorm. One roof support broke at the rivet where it pivots while opening and closing the frame. Where can I obtain this part. I have tried calling customer service but there are no choices available for my need.

SteveRead More
6/17/2016 Ozark Trail - I bought five of the 12-pack backpack coolers to
I bought five of the 12-pack backpack coolers to be used to carry water for customers at Sjy Harbor International Airport. I am a customer service Rep for SuperShuttle, and because of extreme heat warnings, we try to have water available while customers wait for their vans. However, 2 days after I bought the packs, the handles started fraying. It has been a week and a half now, and 2 handles have broke completely. I have used your products for years, and have never seen such bad workmanship. One if the main reinforcement areas was only single stitched, and not even tied off. Also bought 6 thermal lunch bags to keep our equipment for each curb the handles on them have also been fraying and breaking because of only single stitching. Something needs to be done to renew the quality thatvwas once part of your products.

JazmyneRead More
2/24/2016 Ozark Trail - Purchased the 24 can cooler used it for a week,
Purchased the 24 can cooler used it for a week, thread that holds the zipper on snagged causing the zipper it self to separate from the cooler. Now it's useless and now I have to find a replacement. They don't make them like they use too. It started out nice but expected it to last a lot longer than 7 days.

Scott1102Read More
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