Pegasus Airlines Phone Number



 

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Customer Service Contact Information For Pegasus Airlines

Phone Number

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1-855-229-8999Press 0
 

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Date Rating Comment
7/31/2014 Pegasus Airlines - COMFORTABLE AIRCRAFT. MORE LEGROOM THAN MUST
COMFORTABLE AIRCRAFT. MORE LEGROOM THAN MUST BUDGET AIRLINES. ISTANBUL TRANSFERS FAST AND EASY. ON-BOARD HOT MEALS EXCELLENT. WE REGULARLY USE THIS AIRLINE BETWEEN DALAMAN AND STANSTED AND AFTER MORE THAN 10 FLIGHTS HAVE NEVER MISSED OUR CONNECTION AT ISTANBUL.
...............................................BUT..............................

OUR LUGGAGE ON THE HOMEWARD LEG TO ENGLAND TENDS TO GET LEFT BEHIND IN ISTANBUL WHICH CAN HAPPEN ON THE OCCASIONS THAT THE INWARD FLIGHT IS RUNNING LATE, HOWEVER THE BAGGAGE HANDLING TEAM AT STANSTED ARE WORSE THAN USELESS. ALTHOUGH THEY ARE GIVEN A LIST OF THE BAGGAGE DETAILS LEFT BEHIND THE PASSENGER HAS TO WAIT UNTIL THE CAROUSEL HAS BEEN EMPTIED AND THE PASSENGER HAS FILLED IN A LOST LUGGAGE FORM BEFORE THEY ADMIT KNOWING THAT IT WAS LEFT ON THE TARMAC AT ISTANBUL AND THEN WITHOUT A WORD OR APOLOGY...OBVIOUSLY NO PRIDE IN THE JOB AND NO CUSTOMER CARE OR COURTESY....JOBSWORTHS... AND I THOUGHT THAT THEY WERE NOW EXTINCT !! ON TOP OF THAT IT THEN WAS OFFERED FOR DELIVERY TWO DAYS LATER WHICH DID HAPPEN BUT WHEN WE PHONED THE TRACKER NUMBER BUT WHILST WAITING IN A LENGTHY QUEUE ON A PREMIUM NUMBER WE WERE CUT OFF.......A GOOD AIRLINE LET DOWN BADLY BY ITS BAGGAGE AGENT !

PANTLESS OF KENTRead More
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