Proactiv Phone Number Phone Number



 

Description

The Proactiv? Solution Story In 1995, two dermatologists developed what they believed was a medical breakthrough in fighting acne. They called it Proactiv Solution -"proactive" because the formulas could heal existing blemishes, and proactively help prevent new ones from forming. The two doctors, Katie Rodan and Kathy Fields, had a mission: to help millions of people put acne in the past. Today, Proactiv Solution is the #1-selling acne system in America...but you won't find it in stores.

Phone: To speak with one of our Customer Service representatives, please call 1-800-876-9717.
Fax: You can fax us at 1 (515) 284-6745.
Mail:
Proactiv Solution
P.O. Box 11448
Des Moines, IA 50336-1448



Phone Number

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Comments

 out of  based on 53 reviews.
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3/1/2017 Proactiv Phone Number - This company took 2 payments for a one month
This company took 2 payments for a one month supply of the product. This left me in the position of having limited funds on my card. When I called regarding this matter, I was told there was an authorization charge that should be "dropped off" in a week. I told them I needed the money immediately, and I was not aware that this was their practice. They did not care and offered no solutions to the problem that they caused. It is a very troubling company that plays with fraud and dances around business ethics. There should be official legal action taken against this company. Buyer Beware!

Abby Read More
11/9/2015 Proactiv Phone Number - I tried the 19.95 kit and they billed my credit
I tried the 19.95 kit and they billed my credit card, $112.95, plus sent me another kit 10 days after the first one.
They don't listen to what you have to say and it took me 3 years to get my money back that they took.
If you plan on canceling, make sure to record the conversation, or get a name and have them send you
a cancel confirmation by email,, or they will deny you ever called. At least, that's what happened to us.
It was horrible. $ days ago, I needed something for my sister so I called to ask questions, I immediately got
high pressure sales pitch and I told the man, I don't like the high pressure sales and it just makes me want to
say forget it all....he kept on going and insisted I buy all the expensive things, so I had to hang up.
Then, for days they kept calling me!!!!! You need to learn Proactive Co, Customer service is supposed to be number 1. I wish I could give a minus 5 stars.

Sally Read More
10/13/2014 Proactiv Phone Number - this is the worst company ever do not buy!!!! they
this is the worst company ever do not buy!!!! they keep charging me after i have called three times to cancel they will not stop billing and sending product. worst customer service reps ever!!!!!! such a scam! would have given negative stars but couldn't. cancel your credit card asap they never delete your information. no matter how many "supervisors" you talk to you will get nothing resolved even though they tell you otherwise.

katie Read More
6/19/2014 Proactiv Phone Number - Very poor customer services even the product too.
Very poor customer services even the product too. They commits me for money back but from last 5 months i keep on calling them still i not getting my money back i recommend all not to use any product of proactive. Poor services

Pooja goyal Read More
6/2/2014 Proactiv Phone Number - Yes proactiv worked for me, I had tried every medication
Yes proactiv worked for me, I had tried every medication,cream possible but nothing showed any results exproactive. My experience till now has been vrry good with them. I always opt for COD so I never gave to pay for something I didn't order or want. In my experience Proactive's effect depends on person to person because it showef great results for me but did nothing for a friend who was also using it.

vs Read More
3/16/2014 Proactiv Phone Number - Do not order this s*! I got such a bad allergy,my
Do not order this s*! I got such a bad allergy,my face looked like i have been beaten by a thousand of bees!Had to look for medical care. This company is a scam and their products are dangerous.

nika Read More
3/8/2014 Proactiv Phone Number - Proactive dose not work don't waste your time or
Proactive dose not work don't waste your time or money!!

Haili Demarzio Read More
2/26/2014 Proactiv Phone Number - I was really afraid to cancel my order with them
I was really afraid to cancel my order with them after the product didn't work and I read all the comments on how they have the worst customer service. I ordered in January and had until March 1st to decide if I wanted more or not. I called February 26th and told them that I did not want any more and that I had bought it, tried, and would not ask for a refund because I did buy what I used. The lady said she was very sorry that it didn't work and that they would welcome me back any time. She sent a cancellation email to me and I had no problems she was not rude and wished me a good night and that was all. I nervous for no reason.

Jarusha Grace Read More
1/2/2014 Proactiv Phone Number - The worst company a..they always take people money
The worst company a..they always take people money from their account without permission once u order something.pls guys don't buy anything from this company by using ur visa card.u better use gift card

bezuhane Read More
12/31/2013 Proactiv Phone Number - I have not ordered the product yet but was
I have not ordered the product yet but was thinking of doing it this month though with all the bad reviews I am second guessing it. Is there any good reviews out there?

yvonne Read More
10/21/2013 Proactiv Phone Number - Do not expect refunds. It does not matter how
Do not expect refunds. It does not matter how many times you call. I have dates, times and phone conversations recorded and am still waiting for a refund. I cancelled my subscription months ago. Out of the blue, I received a new shipment and my account WAS charged. I returned the shipment UNOPENED. I have now - sent a bank statement showing that a refund was never received. Proactive Customer Service states they processed a refund 6 weeks ago. They now have the $100 shipment of products AND MY MONEY! If you have any issues, please make sure you take care of them immediately; so you can at least file a complaint through your bank and have them intercede. I also let them send me some of their WEN hair products. I sent them back, was charged, although it was suppose to be a sample set. Instead of a refund, they turned my account over to a collection agency. PLEASE DO NOT TRUST THIS COMPANY. The truly sad part?!!!!! They have an excellent product that can help many people; however,my son needed to go to a Dermatologist, because of the severity and type of his acne.

Valorie Read More
10/16/2013 Proactiv Phone Number - Proactive is a company that abuse of their
Proactive is a company that abuse of their customers, I have called several times to stop the the product and nothing know where I can refund the boxes with proactive, my account still being charged, what can I DO? HELP ME PLEASE i DON'T NEED MORE PROACTIVE!

rOSALBA GUZNMAN Read More
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