PSEG Customer Service Phone Number Phone Number



 

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PSEG Customer Service Phone Number and Contact Information. Contact PSEG Customer Support and Customer Service. Also please leave your feedback on your customer service experience below.



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 out of   based on 68 reviews.
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10/30/2015 PSEG Customer Service Phone Number - My power is out and PSEG is not showing up to fix it
Where are you? My power is out, and your tape recording said that you would be here to check it out.
It's 4:45 p.m., dark will fall, and I have half of my home with no power!!!!!! Are you getting here today?
Waiting for help,
Woodcliff Lake NJ 07677


CarolRead More
6/5/2014 PSEG Customer Service Phone Number - PSE& G CUSTOMER SERVICE CENTER AND CALL SERVICE IS
PSE& G CUSTOMER SERVICE CENTER AND CALL SERVICE IS THE WORST IN THE WORLD I WOULD RATHER USE CANDLES AND A WOOD BURNING STOVE..THE BENEFITS THEY GIVE TO PEOPLE THAT ARE LOW INCOME OR POOR IS A SCAM..THE CREDIT THEY GIVE YOU TO PLACE TOWARDS YOUR ACCOUNT FOR PAYMENT ON A PAST DUE OR EMERGENCY SHUT OFF NOTICE IS ALL USED IN 1 MONTH ( i.e )
I'M POOR LITERALLY... I LIVE FROM PAYCHECK TO PAY CHECK AND SOMETIMES I HAVE TO BORROW FROM PETER TO PAY PAUL.IN MAY OF 2014 I WAS PROVIDED FROM $529.00 THE GOVERNMENT TOWARDS MY BILL THAT WAS 926.00, AND PLACED ON A USF PROGRAM THAT WILL PROVIDE ME WITH 75.00 TOWARDS MY BILL....THE VERY NEXT MONTH I RECEIVED A SHUT OFF NOTICE..CALLED PSE&G I WAS PLACED ON HOLD FOR 1 1/2 HR GIVEN 3 DIFFERENT NUMBERS I'M DEAD IT'S OFFICIAL THIS GREEDY AS WORLD IS ONLY FOR THE RICH..BASICALLY THEY STILL TURNED OFF MY LIGHTS WITH MY 3 GRAND KIDS IN MY CARE. I HAD TO TAKE 2 DAYS OFF WORK TO RUN UP & DOWN THE STREET, GO TO THIS PLACE AND THAT PLACE, AND NOBODY HAD FUNDS AVAILABLE FOR POOR PEOPLE!! WHAT HAPPEN ??? THIS IS A TRAVESTY I NEVER SEEN ANYTHING LIKE THIS BEFORE ...ROBBING FOR THE POOR & MAKE THE RICH RICHER... I HATE PSE&G,THE GOVERNMENT, FREAK OFF!!!


MS.JANETRead More
3/20/2014 PSEG Customer Service Phone Number - My bill has been estimated for 3 or 4 months. They
My bill has been estimated for 3 or 4 months. They say they can't get in to read the meters. They are in the basement. The landlord lives in the basement and he is home all day. They say they have to estimate. My electric bill skyrocketed and that was after I replaced all my lights with CFL or LED. I have a gas stove and gas heat. The electric was lower in the summer when the AC was on! I am on SSD and I paid $100 last month and $150 this month and I still owe $230 plus ( OR MINUS!!) this months reading (ESTIMATE????) Get somebody out here and read my meter please!!!!!!!!!!!!!!!!!!!!

MikeRead More
1/8/2014 PSEG Customer Service Phone Number - why have a PSEG service contract?
why have a service contract? you still have to wait 24 hours for a service call when it is 9 degrees outside. this is the 2nd time it happened this week. waited24 hours for someone to come and they said the door on the furnace wasn't closed properly and said they cleaned something or other. well today its not working again and again I have to wait another 24 hours. what am I paying for?


eljayeRead More
9/20/2013 PSEG Customer Service Phone Number - I have been waiting for natural gas meter
I have been waiting for natural gas meter installation for my generator for over a month. When I cal I get a runaround. I am told they lost my paperwork or they are backed up. They said they would come on August 29 and we are still waiting. My plumber has been calling them and reports that the responses are surly and not helpful. Does anyone have the name of the person who can get my meter installed. Without it we cannot use the generator.

Mrs Shayna AltermanRead More
8/12/2013 PSEG Customer Service Phone Number - We have been loyal customers for over 25 years and
We have been loyal customers for over 25 years and have had very pleasant relationship. Today I called PSE& G to inquire about replacing my existing Hot Water Heater which works well but is now 14 years old. I tried to talk with someone by calling your 800 number three times and the call back system does not work as no return call came from your company as promised. I also tried to contact PSE&G on the internet with out success. Very poor customer service. Shame on you! Suggest you try to contact me or my business will be forced by you to go elsewhere.



RobRead More
4/13/2013 PSEG Customer Service Phone Number - Dear PSEG, I called your customer service
Dear PSEG,
I called your customer service department several times I waited up to 45 min.s twice very upsetting. and was told someone would call me back.I didnt wait I called them back.The first women I spoke to was so RUDE She stated I just had to pay what ever was on my bill.The bill is incorrecct.I called again the automated system said it would call me back,it did not. I called again they estamated my bill the funny thing is they where here and read the meter.I spoke to someone today,I was switched to a supervisor,He addmitted that something did not seem right.That a mistake had been made.For 3 monthes I was charged $3.91,oct.,Nov. Dec.Nov.I recieved 3 bills all different? Nov.I paid 285.00,Dec. I paid off my bill 242.00.A surprise to me Feb.I get a bill for 778.00 My bill should have been at zero balance.I paid 208. on my bill,they said I had to pay it in full.Iam injured and,have several spinal injuries,progressive nerve damage,as well as several respertory issues,I also have a heart condition,and anxiety,I suffer fom migrains as well.Iam disable and on a fixed income. M

MaryRead More
10/26/2012 PSEG Customer Service Phone Number - PSE&G's customer service sucks. You have to talk
PSE&G's customer service sucks. You have to talk to a computer that is unhelpful. Then you have to hope to get to talk to a person within 45 minutes of waiting. They either only have a couple of service people available or the ones that are suppose to help are not doing their job. UNREAL!!!!!!

Trina Read More
9/4/2012 PSEG Customer Service Phone Number - I own this house it has 3floors, but i want to put
I own this house it has 3floors, but i want to put the pse&g in my name for all 3 floor..only one bill will come right or wrong!!

BarbaraRead More
8/20/2012 PSEG Customer Service Phone Number - I suddenly find in my monthly bills that I have
I suddenly find in my monthly bills that I have been registered to some Rescom energy. while I can bet i have not signed any papers, nor there was any phone call. I have been charged 136.78$ this month. This leaves me with much shock and agony. My meter reading has always been 80 to 100 whereas this month is it 1256 and it shows 84$ for pseg and 136.78 for rescom total 221.47. I am definite there is an error in meter reading, I called up customer service but answer was not satisfactory and officer was rude. How can be my meter reading be 1256? this is absolute IMPOSSIBLE. Not sure who is Rescom and how I was registered, but since it reflects in PSEG monthly bill only, I am to blame PSEG only and they refuse to take this responsibility. Without my consent, how can this be done?

PGRead More
7/1/2012 PSEG Customer Service Phone Number - THIS IS ALL SO DISCOURAGING READING ALL THESE
THIS IS ALL SO DISCOURAGING READING ALL THESE BLURBS. I wanTE TO SHARE WITH YOU MY INTEREST AND ITS HARD TO APPLY IN THAT CAPACITY IID

JEFFREY KRIEGERRead More
5/11/2012 PSEG Customer Service Phone Number - The article "combining power,speed,"May 6,2012
The article "combining power,speed,"May 6,2012 made me want to visit the Kearney facility.How may I obtain passes for my family and I to tour this plant.Thank You.

JohnRead More
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