Rally's Restaurant Phone Number



 

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Customer Service Contact Information For Rally's Restaurant

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1-813-283-7000Review and Hint Needed
 

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 out of   based on 35 reviews.
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Date Rating Comment
11/10/2016 Rally's Restaurant - I went to the rallys on Goodfellow Blvd in
I went to the rallys on Goodfellow Blvd in st.louis mo.and I ordered a cheese double and it was cold I don't see how that burger made it to me I'm done with theses places and on top of that they all have very poor customer service is wondering if they train these people they need to be shut down

DaveRead More
10/30/2016 Rally's Restaurant - I arrived at the Rallys on Southport Road (next to
I arrived at the Rallys on Southport Road (next to Meijer's) at 9:45 pm . It took YOUR WORKERS until 9:52 to acknowledge me. I ordered a banana split milkshake, and was rudefully interrupted with the statement that THEY SHUT THE MACHINE DOWN AT 10:00 p.m. I answered that it was 9:52, which was not 10:00 p.m. I was told it didn't matter, that they had shut the ice cream machine down. I asked to speak to the manager, who said"i am here, and the ice cream machine has been shut down!" I again said that was garbage, and, as I drove around, someone, leaned out the window, screamed at me, and "told me I was #1! (I bet you understand).
I once watched the show where the owner worked at Checkers to see how their stores worked. I DARE YOU TO GO TO THIS STORE!
I fully expect an apology, or else I will do everything in my power to make certain everybody I know knows how horrible your company is.

DavidRead More
10/30/2016 Rally's Restaurant - I arrived at the Rallys on Southport Road (next to
I arrived at the Rallys on Southport Road (next to Meijer's) at 9:45 pm . It took YOUR WORKERS until 9:52 to acknowledge me. I ordered a banana split milkshake, and was rudefully interrupted with the statement that THEY SHUT THE MACHINE DOWN AT 10:00 p.m. I answered that it was 9:52, which was not 10:00 p.m. I was told it didn't matter, that they had shut the ice cream machine down. I asked to speak to the manager, who said"i am here, and the ice cream machine has been shut down!" I again said that was garbage, and, as I drove around, someone, leaned out the window, screamed at me, and "told me I was #1! (I bet you understand).
I once watched the show where the owner worked at Checkers to see how their stores worked. I DARE YOU TO GO TO THIS STORE!
I fully expect an apology, or else I will do everything in my power to make certain everybody I know knows how horrible your company is.

DavidRead More
9/20/2016 Rally's Restaurant - I went to your rally store on Smithville Road on
I went to your rally store on Smithville Road on Sunday morning at 1:30 AM to get a fish sandwich combo and a chili dog.. When I got home
the.fish sandwich was burn and did not and did not like look like fish sandwich and French fries real greasy and I had a chili dog the chili was burnt. I I will not ever go back to rally again

DonRead More
9/12/2015 Rally's Restaurant - Rally's in Newport News, VA on warwick and denbigh is the worst restaurant
Rally's store in Newport news, VA on Warwick and Denbigh is the worst restaurant i have ever been to first off i work in customer service and the employees there are unbelievable when i walk pass the employees are outside smoking marijuana and do not even care who is around, from that reason alone I did not want to go and my husband wanted to stop by there because its convenient to our home and as well as the promotion of the 2 for $3 sandwiches. We went to the walk-up window and stood there at least 10 minutes before i was even addressed by an employee not yet alone that they were all serving drive-thru customers at least 4 cars and not one of the employees came to see what I wanted I seen employees in the back of the restaurant sitting down on a safe and the other joking. The girl that finally came to window asked what i wanted i told her and she asked, did I want anything else and before i could even answer she walked off and went to talk to the two employees in the back and they continued to laugh maybe they were high off the drugs I am always smelling and to make it bad the manager did not step in he bypassed the window and did nothing by that time i simply walked off it just doesn't make any sense for this type of service like i said i am an fast food worker and that type of behavior being rude and inconsiderate to the customer is not tolerated and i will not suggest anyone to eat here

MeshaRead More
9/11/2015 Rally's Restaurant - I called a few weeks ago to complain about Rally's
I called a few weeks ago to complain about the cost hick charged from what showed on the menu and the down right ride behavior of the employees and have heard nothing back so I guess there is no reason for me to return to the store

DavettaRead More
7/6/2015 Rally's Restaurant - On July 3, I went to the Rally's on East Meighan
On July 3, I went to the Rally's on East Meighan in Gadsden, Al. I had a card for a combo and a big Burford that was free. After waiting for a good while for service the lady took my order. Took it home with me and my family ate the sandwiches and the fries. About an hour later I was sick. I think it was food poisoning. The lights on the sign are never on and so you never know if it is open or not. I doubt if I will be going back any time soon.

Alice NealRead More
3/21/2015 Dear Sirs I visited a Rally's Restaurant with a
Dear Sirs I visited a Rally's Restaurant with a coupon for a Big Buford combo i asked the cashier if i could swap the drink for a milk shake the coupon does not say no exchanges she told me no so i asked why another worker gets on the Mic and says because you got a coupon i felt like that he was trying to belittle me i did not appreciate that at all but that still did not answer my question i wanted to know if it was the difference in the cost if so i would pay the difference i Just did not want the drink the manager finally came to the window and spit out a lot of words that made no sense to me so the way i told him to do this is fix the drink since you have to account for it and the milkshake and you keep the drink the manager before this one figure out a way to give me the customer what i wanted and make money this is the same restaurant that could not tell me how much my order was when the power went out they told me to drive around i wondered if they thought the car would make the power come back on LOL that was stupid but the store is in Memphis TN #6228 can you give me some feedback on the Exchange policy on coupons

DorothyRead More
1/2/2015 Rally's Restaurant - 6 months ago I would have given them 4 stars , we
6 months ago I would have given them 4 stars , we loved the food ,service and personality of workers, but after receiving cold food on 2 occasions and paying for 2 apple pie's on 2 occasion's we didn't get, today was the last visit I will make to rally's after 2 items on my order were BLT's , we got them home and no tomato on either, how complicated is it to put tomato on a BLT?, called the so called teen manager who was obviously bored with my report told me , well we are training a new guy today, no excuse, TRAIN HIM!!, tells me to come back thru and he would switch them out, I don't think so, I'm pretty sure more than tomato would be added. I'm just done with Rallys and so enjoyed telling my experience with them on C/L rant & rave. From the comments on this page I just read it seems this is just Rally's uncaring policy. Bye Rally's , hello Burger King . I would like to see the Bowling Green ohio location lose enough customer's to just leave town and be replaced with a Sonic Burger .

jerryRead More
9/23/2014 Rally's Restaurant - I went to Rally's Sunday after church.I was in
I went to Rally's Sunday after church.I was in line ( 2 cars ahead of me for 15 minutes) before I made it to the speakers to place my order.Than another 20 minutes after I ordered before I actually received my food. I could not believe how slow the staff was and how rude.No one said hello,please, thank you, anything of that nature.I felt like they thought they were doing me a favor to get the food prepared.The slowest rudest staff I have ever encountered.Than when i got the food no one even said sorry for the wait. Come on now…only 3 cars and I was one of the three and it took 35 minutes to get my food. Than the food was not warm…Cold bacon fries.How discussing.I would never recommend Rallys to anyone.Such an attitude.I felt like I was intruding on whatever they were actually doing in there because it sure was not taking care of customers.

KathyRead More
7/24/2014 Rally's Restaurant - 7-24-14Today I visited the Rally's located at
7-24-14
Today I visited the Rally's located at 105th Street and St. Clair Avenue. The managerwas extremely rude & prayerfully not characteristic of a Rally's gest services policy. She failed to greet us for 12 minutes or to even acknowledge our presence. when she did, she spoke so rapidly I could not gauge what she was saying. Upon inquiry, she advised i could get any sandwich other tha #2 on the menu (had bacon on it),a large fries and a large drink. Wen the order was handed to me, there was no large fries so I inquired. I was told I got a "drink" and "that was it".

I requested changing the drink for a large order of fries. The manager stated she did not have to offer the fries instead of the drink and since she could do nothing with the drink at this juncture, I was being refused the availability of the fries. Please note that I had never departed from the store.

I would like to receive the large fries. It is most difficult to contact you in this manner because I am not permitted to back-space. Please forgive any misspellings to this extent. I look forward to your reply forthwith. Thank you for your prompt attention to a steadfast resolve.

Dr. Burda WashingtonRead More
5/26/2014 Rally's Restaurant - We went to Artesia in Long Beach Rallys
We went to Artesia in Long Beach Rallys. Each time we go there is come thing. Normally the order is wrong. This time 9:40 pm may 25th 2014. I remembered I saw they have shrimp and fries $2. I didn't see the bottom promo. Thought was chicken but I wanted shrimp. We go to drive the and the woman asked can i help you. My hubby asked how are you.? We waited. Silence. . He said how are you again. She said can I help you. He asked her again. How are you? She responded I'm fine can I help you. So, we ordered 2 rally burgers w cheese and asked what sauce comes on it. She told us. We requested then no mayo no ketchup add ranch. She said ranch is 20 cents. Ok, didn't mind paying the 20 cents but we've been going here for a few years and never charged ever for ranch. So we ordered the shrimp box then all of the sudden the voice changed to a attitude woman saying anything else. We asked to the shrimp box. Now this advertisement was not at the dt menu. Only at street view. She asked classic or buffalo. We asked what's the difference. Then she goes with yes its 2 choices. sarcastically she said it again. It's classic or buffalo. Then she goes with anything else. Yes we are trying to figure that's classic. The blurts It Has Nothing! OK fine we will get the classic. Then she blurts Next Window. Can we have a total. Again she says next window. Then I told my husband i don't think i want to eat here after that. So we drive to the window and u see 2 girls. The 1st girl said the total. That was the original order taker. No Hello. My husband said hi to her. No response. He asked her about the charge on the ranch. She said she'll ask. She goes to the manager and the manager (african female about early 20s) comes over and she says ranch is 20 cents. First thing from her mouth. Now going there frequently we know her. Forgot the name but she's seen us. My husband tells her Hello. She says again ranch is 20 cents my husband again said hello, how are you. She said fine and went again with the Damn 20 cents. My hubby asked when they started charging. She said always. Not true. I hate ketchup and mayo.i love ranch with everything. The manager says they always charge. Well no one has ever told us there is a charge. So he asked the are they charging us and not telling. She said no they always tell us. Then why is it the first time hearing this. So she said do u want it or not. So we talked and I told him fine pay the 20 cents is fine. So my husband asked well can we have it this time cause we didn't know nor no one had Ever told us. She tells him so you can come back and tell the same story. WHAT? Never once after all the mess ups they have done. Cold food, wrong food, missing food we never asked for free stuff but compensation would be nice for our time going back each time. My husband asked her why are u insulting me. So she grudgingly gave us the ranch after she made a face on the head set telling the other customer to hold like it's our fault we are holding her line. She tells us the total. She walks away.i told my husband lets leave. I don't want our money paying her pay check. Not one penny. He drove off and I was so upset. I've been eyeing their shrimp and we finally go and I sacrificed that over her rotten attitude. I told my husband that's the last straw. We aren't going to that location again. We don't go to Rallys. Only near our home since we pass it from my work. Other then that. I love Chinese but they were closed. Anywho, If she doesn't like her job then don't be there. We aren't your problem. We just wanted shrimp . So Artesia/ Downey in long Beach Rallys. You are officially. .NO BUENO!

Lea R...Read More
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