Rival Kitchen Products Phone Number



 

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Customer Service Contact Information For Rival Kitchen Products

Phone Number

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1-800-557-4825Press 0
 

Comments

 out of   based on 180 reviews.
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Date Rating Comment
5/23/2016 Rival Kitchen Products - I have a Rival Slow cooker crock pot which gets
I have a Rival Slow cooker crock pot which gets hazardously hot while cooking. The top, the handle and the sides of the cooker are dangerously hot. The model number is 38601. I just called customer service and although they were very nice, they were not very helpful. It lacks integrity to sell an item which could injury someone. I will discard this item and will be out the money for the purchase. You will be out of my respect and any future business.

Sharron GoochRead More
5/4/2016 Rival Kitchen Products - I bought a new Rival can opener as I was changing
I bought a new Rival can opener as I was changing the color scheme in my kitchen and it is the worst can opener I have ever had it does not want to open anything the can stay in one place and you just hear it running

patRead More
3/29/2016 Rival Kitchen Products - I had a problem with a couple of my crock pots and
I had a problem with a couple of my crock pots and their kids. I was fortunate to get a wonderful representative, Chelsea, when I called. She took the time to thoroughly resolve my problems.

PeachesRead More
10/16/2015 Rival Kitchen Products - I bought an electric stainless steel frying pan
I bought an electric stainless steel frying pan model ss120 about eight years ago. The temperature probe gave out two years after I purchased the skillet. I was not able to find the part that went with the skillet. I have been using a generic brand ever since. You can no longer that one any more either! Now I have a beautiful $300 dollar skillet that I can not use any more. I finally found out how to contact your company only to find that the pan is obsolete!!! And it is not even old!!!!!!!!!! Now what do I do? I can not get a replacement part and calling your company was completely unhelpful!!!! Do I have to throw out this $300 pan which was my favourite frying pan.
Trudy

TrudyRead More
8/14/2015 Rival Kitchen Products - I have a Meat slicer model 1101E
I have a Meat slicer model 1101E. I need to replace the bolt that connects to the motor to the blade. Any options?

babeRead More
6/29/2015 Rival Kitchen Products - WE OWN A OVAL CROCK-POT SLOW COOKER
WE OWN A OVAL CROCK-POT SLOW COOKER. THE MODEL WE HAVE HAS OFF / LOW /HIGH. ON THE BACBK OF THE OWNER'S GUIDE IT HAS ( CO2000 RIVAL). I LOOK FOR MODEL# DID NOT HAVE1. I NEED TO REPLACE ONE OF THE HANDLES. IF IT CAN BE REPLCE I WILL NEED INSTRUCKTION. THE PLOT STILL WORKS GREAT. FOR SAFTEY REASON I WANT TO RELPCE THE HANDLE IF NOT WILL HAVE TO START LOOKING FOR A NEW ONE. HOPE SOMEONE CAN HELP

MONTYRead More
5/24/2015 Rival Kitchen Products - I need a replacement pot for my Rival Versaware
I need a replacement pot for my Rival Versaware Crock Pot. The handles broke off. Model SC7500.

CarolynRead More
12/19/2014 Rival Kitchen Products - I have a Rival 4 slice toaster, less than a year
I have a Rival 4 slice toaster, less than a year old. It is a piece of junk. I will never buy another Rival product.

LarryRead More
12/12/2014 Rival Kitchen Products - I have a Rival model 2300 Grinder that has worked
I have a Rival model 2300 Grinder that has worked great for years. Last night as I was ready to grind deer meat I test ran it and the plastic gear that screws into the back of the worm drive and fits into the drive motor section completely fell apart. Is there a replacement part available?

KenRead More
11/17/2014 Rival Kitchen Products - My crock pot lid just broke while I was cooking my
My crock pot lid just broke while I was cooking my dinner for tomorrow rite on top of the food I have a picture of it where can I send it to

ebonyRead More
9/21/2014 Rival Kitchen Products - My rival 12 cup coffee maker glass beaker
My rival 12 cup coffee maker glass beaker shattered. How do I get another glass coffee pot? Stanley

stanleyRead More
9/20/2014 Rival Kitchen Products - Sorry to hear that your company does not offered
Sorry to hear that your company does not offered replacement parts for your small appliances. I will NOT purchase another RIVAL product. It is my recommendation that other persons should cease to purchase your products also. A couple of months and the handle cracks. "Sorry you will have to purchase another appliance we don't offer those parts. Lids of course are available , but by the time we ship them too you, you would be better off to purchase a new product." This in itself comes from your customer service.... Shame..

CheriRead More
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