Rock Auto Phone Number



 

Description

Customer Service Contact Information For Rock Auto

Phone Number

PhoneHint
1-866-762-5288Review and Hint Needed
 

Comments

 out of   based on 46 reviews.
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Date Rating Comment
9/26/2016 Rock Auto - I have ordered from this company several times
I have ordered from this company several times because of the pricing they are the cheapest I have found to get parts from even with the shipping charges, however I hit a deer need a radiator support headlight assembly turn signal light marker light, and bumper yes the prices are unbeatable but the shipping on the order was going to cost $365.69 for a $185.50 order a total of $600.69. so I checked out amazon the same items $375.65 with shipping so my suggestion to you is to check amazon first. i called rock auto and asked the question why is shipping so high he said because bumper has to ship motor freight (18 wheeler) little did he know I am a warehouse manager over shipping and receiving ups or fed ex ships bumpers and that's what i explained to him that i know ups or fed ex ships such items then he says well bumper coming from here lights coming from a different place one is here one is there i say but you advertise you guys have a warehouse stocked he says yes warehouses all over. ye ok they will not get no more money from me.

LITTLE JRead More
9/17/2016 Rock Auto - Never thought I would write to a company !! I've
Never thought I would write to a company !! I've been dealing with you for over 2 years. While having GREAT prices , the parts that I need , I have too praise your shipping ! I've always received my parts on time ! But this last time was a step above ! I ordered parts on Thursday noon , delivery date was for following Tuesday , I received pats first thing Saturday morning , 3 days ahead !!!! Being a mechanic I am able to serve my customers almost as fast as calling local parts store !! THANK YOU !!


Lenny

LennyRead More
9/12/2016 Rock Auto - waiting 2 weeks for a return label. please send
waiting 2 weeks for a return label. please send one soon.

TIMOTHYRead More
9/3/2016 Rock Auto - sorry to have to go someplace else, if I can not
sorry to have to go someplace else, if I can not order over the phone.
I have had ID theft 2X because of the internet and the same # of times
due to that D**** chip. So have a nice life.

ArtRead More
8/31/2016 Rock Auto - how do I return a wrong part
how do I return a wrong part

johnny mitchellRead More
8/30/2016 Rock Auto - Thanks for the excellent customer service. Much
Thanks for the excellent customer service. Much appreciated.

LarryRead More
8/30/2016 Rock Auto - Tried to talk to a human being. Unable to find
Tried to talk to a human being. Unable to find what I need without help. Apparently Rock Auto doesn't care about customer service. Yuk. John

johnRead More
8/16/2016 Rock Auto - Will never order from them again. They do not
Will never order from them again. They do not respond to emails, phone. just lost a good customer.

FrankRead More
8/7/2016 Rock Auto - ordered backing plates for gmc 2002 pickup rear
ordered backing plates for gmc 2002 pickup rear wheel drive they fit but rubber groomets supplyed in kit do not fit backing plates for emergency brake lever they are to small fall thru hole provided I bought the 2 piece kind

richardRead More
7/18/2016 Rock Auto - I'm looking for my refund on order#47513130
I'm looking for my refund on order#47513130

IraRead More
6/22/2016 Rock Auto - yeah you customer service really does suck. Did
yeah you customer service really does suck. Did realize until I tried to order a part. I think I will order with someone else. thanks but no thanks

JoshRead More
6/17/2016 Rock Auto has the worst customer service in the
Rock Auto has the worst customer service in the world. They talk over you and won't allow supervisor requests.
They don't reason or consider they are wrong. They won't cooperate or provide reasonable service. They only know one business practice- their rip off schemes. Spent close to one thousand dollars and they don't care the shipper ruined two parts in transit. Accept their stupid terms and parts and pay forever.
Jake

JakeRead More
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