Room Store Phone Number



 

Description

Customer Service Contact Information For Room Store

Phone Number

PhoneHint
1-866-287-3203Review and Hint Needed
 

Comments

 out of   based on 4 reviews.
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Date Rating Comment
6/5/2014 Room Store - We purchased a sofa in Nov of 2010. It came with
We purchased a sofa in Nov of 2010. It came with a three year warranty on the bogus leather. We were led to believe that it was leather. In 2012 we reported to RTG that it was coming apart and that the motor had a problem. The 1st time out the tech did an adjustment but did not replace any of the material. The 2nd time out he replaced some of the material and said to contact the company. We have been in contact with the company and have sent the requested photos (6).still no response.

VERY POOR WAY TO RUN A BUSINESS



DON OR CLAIRERead More
4/22/2014 Room Store - I purchased full Cindy Crawford living room set
I purchased full Cindy Crawford living room set in December which included 2 end tables/coffee table/rug/couch/accent chair and over stuffed 1-1/2 chair and lamps. Besides the lamps and end tables, I have had to return each item multiple times. The couch was replaced 3 times and the 4th couch delivered had a large stain on the back and the delivery men would not even bring it off the truck. I have had 1 replacement for the accent chair/overstuffed chair and have had 3 damaged coffee tables. It is now April and this has been going on for 4 months.....The only item that I have been happy with is the rug.
I have been trying to reach Michelle Sage, presidents assistant, for about 1 month-almost daily. She tried to call me back once but we have never spoken, and she has never returned any of my multiple calls. The manager of the store finally agreed to comp me the items...I am trying to get them to let me keep the rug free of charge, because of all my trouble, but guess what....no answer yet
I am infuriated with this situation. I would advise anyone considering this store, to choose otherwise......

ErinRead More
1/29/2013 Room Store - couch is broke .we bought sept 4 2011 it is still
couch is broke .we bought sept 4 2011 it is still UNDER WARRANTY AND CANT FIND ANYONE THIS IS BULL SHIT

DAVID RIDEOUTRead More
2/6/2012 Room Store - I Bough a mat sealy mattress and a foundattion in
I Bough a mat sealy mattress and a foundattion in 04 2010 .and we had holes came in it .they were cousing back probs now the holes ar back and they are causing more trouble. I would like it be ride of it and replace it with both top and foundation THEN MABY IT WILL LAST LONGER THAN 2 YEARS' i NEED A CLAME FORM SENT TO ME SO YOU WILL REPLACE it

welburn roneyRead More
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